Programmer Analyst Resume Profile

Summary of Qualifications

Highly skilled Information Technology Project Manager with diverse industry experience.
Enjoys delivering superior customer service and improving organizational processes for business transformation across enterprise systems. Detail orientated and flexible in managing multiple projects committed to effectively utilizing resources while meeting commitments, goals and deadlines.

Professional Experience

Project Manager, Office of Integrated Technologies

Confidential

Installed Microsoft Project Server 2010 to create program portfolio management and configured workflow for new demand management procedures. In progress to migrate all data to Project Online Project Server 2013 .
Managed the Web Presence project to publish a revised public college web site, moving 5000 Domino Lotus Notes pages to TerminalFour Site Manager content management software.
Negotiated a 3 year, 500K cloud hosting agreement through NY State procurement procedures for a new learning management platform. Managed a multi-year conversion of 2000 on-line courses from ANGEL to Moodlerooms.
Managed the project to evaluate, configure and deploy Google Apps for Education.
Conducted research to replace aging email legacy system. Deployed pilot A3 Office 365 tenant and planning for enterprise wide email replacement project.
Create and conduct project management training sessions. Evaluating ITIL and ServiceNow project functionality to assist in service desk conversion from DeskPro to ServiceNow ITSM framework.

Technical Product Manager,

Confidential

Managed a team of Java programmers to deliver application software and reporting updates for a healthcare web hosted provincial balanced scorecard reporting tool. This business intelligence database supported over 1500 organizations with standardized interfaces and real time retrieval of healthcare statistics.
Growth facilitator for team working under OpenAgile methodologies.

Lead Project Manager,

Confidential

Managed team of project managers responsible for 10 or more simultaneous clinical trial implementations for academic, pharmaceutical, research hospital and medical device international clients.
Directed re-engineering of department services SDLC to reduce client implementation time and process change requests within 48 hours. Conducted internal company regulatory training and developed Standard Operating Procedures to support GxP compliance.

Senior Project Manager, Services

Confidential

Managed customer relationship for 11 clinical trials using the Inform clinical data management hosted software.

Consultant

Confidential

Led quality gap analysis audit investigation, prepared response documentation and created remediation project plan for eDM, eDE, and dsNavigator clinical data management systems to obtain GCP software validation compliance. Review and recommend updates to accommodate FDA revised risk management in software quality control procedures.

Lead Software Engineer,

Confidential

Led staff of Java developers to implement LIMS systems for QBot and Tecan robots delivered 789 productivity increase in clone processing laboratory with deep well plate processing, QC statistical analysis and innovative inventory control in support of the new drug application for Velcade. This drug was later approved for the treatment of multiple myeloma.
Responsible for external global contract research organizations validation compliance for clinical data management and product safety applications using Citrix Metaframe XPe servers and eRT applications. Authored and executed IQ/OQ/PQ scripts, established traceability matrix and updated systems administration SOPs to comply with GMP, GLP and GCP standards.

Consultant

Confidential

Developed QA testing methodology, and led integration of new LIMS systems utilizing CORBA web services to support discovery array selection and sequencing research.

Senior Technical Consultant

Confidential

Lead technical member of desktop team to implement a multi-year key infrastructure project to publish RFP's, build out new QA lab and migrate 20,000 Macintosh workstations in 500 offices to Intel computers over a new TCP/IP network.

Consultant

Confidential

Architected and installed new AIX application systems with Xerox high speed color highlight printers for new product line of executive life insurance annuity policies. Interfaced with automated mailing equipment and corporate imaging systems.

Consultant,

Confidential

Maintained reliable quality statement and confirm systems for 2 million correspondent brokerage customers as it experienced growth rates of 10 to 20 each month. Implemented Fidelity First statement system to create customer centric database of all account information for targeted marketing to households.

Programmer Analyst

Confidential

Developed, tested and implemented COBOL systems on IBM mainframe computers with IMS , IDMS and DB2 databases. Delivered high volume print systems using software tools associated with early structured markup languages SGML tools such as Documerge, Compuset and CSF .

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