SUMMARY

• Highly accomplished Program Manager with over 20 years of solid hands - on IT experience, proven leadership and advanced ability in overseeing, managing, executing and delivering complex, large-scale initiatives and projects on-time and within budget.
• Successfully managed the transition of strategic partnership from between organizations for offshore support of both development projects and production support.
• Experience with project management methodologies (Agile, Scrum & Waterfall) and tools like Confluence and JIRA. A dynamic, highly motivated, change agent with a passion for driving Organizational Change Management using Prosci/ADKAR model. Have diverse experience and versatile strengths in leadership and organizational change, transformation and complex program execution.
• Have extensive experience in tailoring Prosci assessment checklist specifically for each project, creating PCT and Risk assessment checklist, putting together communication, training and transition plans to help teams undergo their OCM journey.
• Built teams that create business value whether that means creating and tracking execution-based metrics to quickly pivot through challenges, standardizing processes and tools to re-enforce shared values and goal focus, augmenting and uplifting skills through competency-based mapping, peer to peer learning/mentor networks or implementing automation to increase speed to market.

TECHNICAL SKILLS

Verticals: Management, Software, Consulting, Insurance, Banking, Foreign Exchange

Project Management: SDLC, Agile, Microsoft Project, Clarity, Jira, Confluence

Database: Oracle, Teradata, DB2, Netezza, Sybase, IMS

Defect Tracking: HP Quality Center, Rational Clear Quest

Languages: COBOL, C, Visual BASIC, SQL, JCL, REXX, PowerBuilder, Java

Data Integration/Quality: Informatica, DataStage

Operating System: Windows (all versions), Unix, Linux, Mainframe

PROFESSIONAL EXPERIENCE

Confidential

Senior Scrum Master/Agile

Responsibilities:

• Managed multiple large programs that provided Automation as a Service (AaaS) for a faster infrastructure deployment.
• Played a key role in successful delivery of multiple projects that enabled deployment of multiple VDI using AaaS to transition over 200,000 Confidential associates to work remotely due to COVID-19. AaaS services were also used to deploy hardware to enable Zoom Communication and deploying applications that supports disbursement of PPP loans.
• Transformed the delivery model by spinning up 6 new agile lines that helped in fast paced project execution with greater quality.
• Led several discussions in “Coaches Corner” to help guide the organization in Agile Transformation.
• Created standard set of metrics for the global technology organization to measure outcomes of various agile delivery lines.
• Worked with the leader and other managers to put in the Agile Lean structure for their teams. Created a project pipeline to help align their projects correctly, set up their Agile framework, and coached through Sprint planning, show and tells, retrospectives, daily challenges in process, daily Scrums, and backlog grooming. The environment was very team focused and collaborative and there were six matrixed Scrum Masters.

Confidential

Project Manager

Responsibilities:

• Accountable for individual project deliverables for the client and is also accountable for the portfolio of projects which are rolled up into his portfolio at a program level.
• Managed 3 major programs hands-on (the entire project lifecycle from project definition through implementation) in a highly matrixed, overly complex environment. The Program Management Office (PMO) follows Prince2 practices. Worked within PMO and across supporting departments to establish capacity planning practices.
• Managed the European program (MiFID II), portions of security program for asset code base, as well as projects within that asset base.
• Helped the client through a major reorganization utilizing Lean and Agile methods. Successfully brought in the Agile development culture (after facing initial resistance) and implemented Agile and Scrum practices.
• Set up and led product increment planning with product directors, product owners and technology leaders.
• Facilitated team orchestration, which was previously non-existent, by standing up the Agile lines, coaching them in Agile and Scrum practices, and orchestrating sub-teams and cross-functional roles. Used guidelines for team orchestration from the Scaled Agile Framework.
• Provided visual management orchestration related to visual charts to tell the stories. Used Kanban boards, burndown charts, and other visual artifacts such as visual boards for co-located teams and virtual boards for distributed teams.
• Worked with client’s Project Management Office to implement program execution structure spanning multiple geographical locations including US, UK and other European countries for the successful design and delivery of reliable, scalable, high-availability enterprise applications.
• Set up a Disaster Recovery environment for one of their foreign exchange platforms for high speed trading.