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Program Manager Resume Profile

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PROFESSIONAL SUMMARY

Over 8 years of experience in Software Applications Development using Microsoft technologies C , ASP.NET, VB.NET, Visual Studio.NET 2005/2008/2010 and databases such as SQL Server 2008, ORACLE, DB2, MS ACCESS.

A team player with:

  • Excellent communications skills.
  • Strong analytical, design skills, and problem solving abilities.
  • Result oriented, self-starter and able to work with minimum guidance.
  • With proven ability to understand business problems and apply technology to formulate workable solutions.
  • Expertise in ASP.NET 4.0/3.5/3.0/2.0/1.1/1.0 Feature Master Pages, Membership and Role Management, Themes and Style sheets, User controls
  • Expertise in C , ASP. NET, VB.NET and Visual Studio.NET 2005, 2008 and 2010
  • Expertise in Windows and Web-Development technologies
  • Expertise in working on creating .NET UI control libraries WinCE environment.
  • Good experience in front-end, database programming using ADO.NET
  • Created Custom controls, User controls and .NET Components.
  • Strong understanding of protocols such as HTTP, SMTP and POP.
  • Experienced in Web forms, Win forms and Web Services.
  • Experience in writing stored procedures, database triggers using SQL Server.
  • Migrated ASP to ASP.NET. Strong SQL, PL/SQL.
  • Well versed with Unit Testing and System Testing and their Tools.
  • Worked in Windows NT/2000/XP/2003/2008 Server, UNIX and LINUX operating systems.
  • Database servers such as Oracle, SQL Server and MS ACCESS.
  • Excellent communication skills, team player with excellent analytical skills problem solving aptitude.

SKILLS:

  • Microsoft Technologies TFS, MS Visual Studio .NET 2003/2005/2008/2010, Web Forms, Win Forms, ADO, ADO.NET, Entity Framework and MS Nunit Framework
  • Languages: C, C , C , VB.NET, XAML, XML, HTML, SQL, HTML, VB Script, Java Script, CSS
  • Web Technologies .NET 1.x/2.0/3.0/3.5/4.0, ASP.NET, ADO.NET, WCF, WPF, .NET Web Services, ASP.NET AJAX, CSS, XML, XSD, XAML and HTML/XHTML
  • RDBMS: Oracle 8i/9i/10g, MS SQL Server 2000, MS SQL Server 2005, MS SQL Server 2008
  • Operating Systems: Windows Server 2003, Windows NT, Windows 2000 Professional/Server , Windows XP, UNIX, Linux
  • Web Servers: IIS 5/IIS 6
  • Tools: Visual Studio 2005, 2008, 2010, Oracle Developer 2000 , TOAD, SQL developer
  • Source Code Management: Microsoft Visual Source Safe, Microsoft Source Depot, Change man, Clear case
  • Design Methodologies: Object Oriented Analysis and Design, UML,VISIO, RSA

PROFESSIONAL EXPERIENCE

Confidential

Project Lead

Consumer Hub Integration

This project is intended to source data from all individual eligibility source systems to a common hub , so as not to over service or under service members due to discrepancy of data between various systems . All the transactions in the application need to be tracked and the change communicated to CHUB on daily basis .

Project Lead

Confidential

This project is intended to coordinate , Medical and Pharmacy benefits of a member to which the health care client is secondary payor. For all the benefit information coming into system , based on highly complex validations , the work items are sent to corresponding queues for the users to work on . It also has a Manager and User dashboard through which work items are distributed to associates.

Responsibilities:

  • Responsible for work intake for Onshore/Offshore Lights On, SSCRs , preparing/reviewing discovery estimation and 90 confidence LOE.
  • Creating project plan for each track with milestones to align with the production releases
  • Allocation of resources for each development tracks
  • Coordination with the development leads and onshore for tracking development status, issue resolutions.
  • Tracking and updating the project plan, tracking and maintaining risks and issues logs
  • Coordinating with testing team, build and deployment team and code drop team
  • Working with BSA team for requirement gathering, clarifications, and analysis
  • Working with TAG team for High level design.
  • Responsible for detailed design
  • Offshore coordination and tracking of development status
  • Working with IT PMs to track and update status/risks/issues
  • Deployment and implementation support
  • Work intake for SSCRs and Projects for various applications.
  • Work directly with business team for work intake and scope finalization for releases
  • Capacity planning for each releases
  • Budget tracking for SSCRs and Project
  • Create and maintain project plan for projects and SSCRs for each releases
  • Planning, monitoring, controlling development and testing activities of projects and SSCRs in One Point CRM
  • Communicate with development team and testing team during testing phase to make sure timely closure of changes/defects
  • Coordinate and track user acceptance testing
  • Create/Contribute implementation plan
  • Planning and publishing release calendar
  • Work with dependent systems and external teams to align the release milestones.

Confidential

Senior System analyst

  • The Senior System Consolidation program has been defined as a result of market forces and compliance challenges that have identified the need for WellPoint to streamline business processes and consolidate administrative systems. In response to concerns expressed by CMS regarding our ability to provide a Medicare compliant infrastructure, WGS enrollment, membership and billing functionality will be consolidated onto the Medisys and Part D Facets systems for the following product: Individual and Employer Group Retiree EGR Part D standalone PDP . The Migratable Platform Project will focus on platform set-up, member enhancements, Medisys Redesign workflow management , architecture, system to system controls and balances, and preparation for migration of all PDP business.
  • The Senior System Consolidation Program scope includes migrating all existing Individual and EGR PDP members off WGS and onto Medisys and Facets. Migratable Platform will act as a foundation for this program by successfully stabilizing the target platforms in preparation for migrating the Individual and EGR PDP business.

Responsibilities:

  • Involved in high level business requirement discussion to come up with the functional design document.
  • Involved in Estimation preparation, schedule preparation and resource loading during initial phase of the project.
  • Involved in TDD preparation, team coordination and reviews during analysis design phase.
  • Involved in preparing business block diagrams such as Use cases, Data Flow diagrams using MS Office products such as MS word, Visio and Excel
  • Involved in coding, team coordination, reviews, test case preparation, testing during coding phase.
  • Involved in testing support, triaging the defects, Defect fix in Testing phase.

Environment: Visual Studio 2008, Visual Studio 2010, SQL Server 2005, SQL Server 2008, RSA, IBM Clear case, MS Visio.

Confidential

Senior Software Developer

This application is Automatic letter generation system, which generates insurance claim's letter, the letter template structure will be stored in Database. Based on the user preference letter will be created either in batch process or real time. This system has very high performance requirement like the ability to generate 80,000 letters per day. Performance of this application has been increased by including the OOXML to eplace Word DOM as the letter rendering engine in LGM. Word 2007 based DXC DOCX convertor processor - event driven, asynchronous and extensible. Enhanced letter generation capability to support the growing ellPoint PBM business. After generation of the letter transmission modes is check from the database and send to appropriate queue, from there letter is send to different transmission modes like fax and print. Generally a letter contains LOGO, recipient address and medical reference details.

Responsibilities:

Involved in high level business requirement discussion to come up with the functional design document.

Involved in Estimation preparation, schedule preparation and resource loading during initial phase of the project.

Involved in TDD preparation, team coordination and reviews during analysis design phase.

Involved in preparing business block diagrams such as Use cases, Data Flow diagrams using MS Office products such as MS word, Visio and Excel

Involved in coding, team coordination, reviews, test case preparation, testing during coding phase.

Involved in testing support, triaging the defects, Defect fix in Testing phase.

Environment: Visual Studio 2008, Oracle 9i, Change Man DS, NET Framework 3.0,Enterprise Library 3.1 2007 version OpenXML SDK, Microsoft Office Document Image Writer printer driver,Oracle 9i client, Workshare Professional

Confidential

Software Developer

This application is Automatic letter generation system, which generates insurance claim's letter, the letter template structure will be stored in Database. Based on the user preference letter will be created either in batch process or real time. This system has very high performance requirement like the ability to generate 15,000 letters per day. After generation of the letter transmission modes is check from the database and send to appropriate queue, from there letter is send to different transmission modes like fax and print. Generally a letter contains LOGO, recipient address and medical reference details.

Responsibilities:

  • Involved in high level business requirement discussion to come up with the functional design document.
  • Involved in Estimation preparation, schedule preparation and resource loading during initial phase of the project.
  • Involved in TDD preparation, team coordination and reviews during analysis design phase.
  • Involved in preparing business block diagrams such as Use cases, Data Flow diagrams using MS Office products such as MS word, Visio and Excel
  • Involved in coding, team coordination, reviews, test case preparation, testing during coding phase.
  • Involved in testing support, triaging the defects, Defect fix in Testing phase.

Environment: Visual Studio 2005, MS access, SQL server 2003 Change man DS.

Confidential

Software Developer

This application is Automatic letter generation system, which generates insurance claim's letter, the letter template structure will be stored in Database. Based on the user preference letter will be created either in batch process or real time. This system has very high performance requirement like the ability to generate 15,000 letters per day. After generation of the letter transmission modes is check from the database and send to appropriate queue, from there letter is send to different transmission modes like fax and print. Generally a letter contains LOGO, recipient address and medical reference details.

Responsibilities:

  • Involved in preparing business block diagrams such as Use cases, Data Flow diagrams using MS Office products such as MS word, Visio and Excel
  • As a Developer my main responsibilities were coding and testing.

Environment: Visual Studio 2005, MS access, SQL server 2003 Visual Source Safe.

Confidential

Software Developer

This is an automated tool for mainframe projects of WellPoint pharmacy to automate the workflow of PRFs. Using this tool PRFs get assigned to the offshore resources from onsite with the complexity and priority. The task associated with the particular PRF is added and updated in offshore with the help of this tool. This tool is automated to track the delivery date, freeze date and actual end date of the PRF.

Responsibilities:

  • Involved in preparing business block diagrams such as Use cases, Data Flow diagrams using MS Office products such as MS word, Visio and Excel
  • As a Developer my main responsibilities were coding and testing.

Environment: Visual Studio 2005, MS access, SQL server 2003 Change man DS.

Confidential

Software Developer

This application is designed for the employees of UST Global working in WellPoint account. WellPoint University WPU has been set up to serve as a central repository of all knowledge accumulated during the execution of WellPoint projects. This body of knowledge encompasses the business, system and process domains of WellPoint Inc. Here, a novice will find all the basic information he needs, to start working in the WellPoint account for the first time, while a more experienced resource can use WPU as a handy reference to quickly gain access to specific information. By being a central knowledge repository for the WellPoint

account, WPU hopes to serve as a stepping stone towards achieving Company's objective of becoming a company of consultants..

Responsibilities:

  • Studied the functional documents and gathered the requirements. During the design phase participated in discussions regarding requirements and developed from scratch.
  • Involved in preparing business block diagrams such as Use cases, Data Flow diagrams using MS Office products such as MS word, Visio and Excel
  • As a Developer my main responsibilities were coding and testing.

Environment: Visual Studio 2005, MS access, SQL server 2003 Visual Source Safe.

Confidential

Software Developer

Mail Utilization is used for generating the campaigns for WellPoint members for whom converting to mail order fetches financial benefits. The project was a Reverse Engineering Project. It involves processing of data from Oracle, SQL server and Mainframes using a DTS. The staged data is then used by a VB Application to generate the campaigns for the members based on the criteria specified by the user. Business Objects is then used for generating statistical Reports for the user to understand the performance of the campaigns launched.

Responsibilities:

  • Studied the functional documents and gathered the requirements. During the design phase participated in discussions regarding requirements and developed from scratch.
  • Involved in preparing business block diagrams such as Use cases, Data Flow diagrams using MS Office products such as MS word, Visio and Excel
  • As a Developer my main responsibilities were coding and testing.

Environment: SQL Server 2003, Oracle 9i Visual Source Safe.

Confidential

Software Developer

This project was executed for one business unit of one of the largest publicly traded healthcare companies in the USA. The business users require various operational and management reports for their Prior authorization Workflow system. Report generation is a manual process.

Responsibilities:

  • Studied the functional documents and gathered the requirements. During the design phase participated in discussions regarding requirements and developed from scratch.
  • Involved in preparing business block diagrams such as Use cases, Data Flow diagrams using MS Office products such as MS word, Visio and Excel
  • As a Developer my main responsibilities were testing.

Environment: Visual Studio 2005, Oracle 9i Visual Source Safe.

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