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Sr. Project Manager Resume

Hollywood, FL

EXECUTIVE SUMMARY:

Project manager with 15+ years of IT project management experience in Aviation (military, civil, domestic, and international). Successfully implemented Enterprise Resource Planning systems in the Aviation, Logging, Aviation Fire Fighting, Construction, healthcare, Finance and Fire and Safety Systems industries. Completed project types include ERP Systems, API development and implementation to Power BI, directing User Acceptance Testing, system upgrades, and others. Worked in the following project management environments: Agile, Waterfall, Kanban, and Critical Chain Project Management in both PMO and non PMO settings. The project teams vary in sizes from 10 to in some cases over 30 subject matter experts and project costs in the multi - millions. Supporting forward thinking strategies, collaboration, prioritizing, organizing, and providing value are some of the tools used day to day.

SKILLS:

  • IT acumen and computer literacy with the ability to analyze and resolve technical problems.
  • Understanding of Database Concepts in an Oracle and MySQL DB (Tables/Queries/Reports/Data Migration).
  • Quick learner, multi-tasking, problem identifying, solving and System Administration.
  • Negotiation, Coaching, Collaboration, Leadership, Trainer.
  • Consistent Standard Documentation, Communication, and presentation.
  • Quality Assurance Testing, Excel Data Analysis and Merges.

COMPUTER EXPERIENCE:

Applications: ERP, Confidential Web, Ramco Web, Ramco HRMS, Ramco mobile applications, Office 365 and Suite, Project, Visio, Zip applications, TOSCA, Adobe and customized plug ins, SQL Dev, Crystal Reports, Jira and Atlassian tools, Mirror 365, iTunes (for customized mobile apps), Dcube, Quality Center, Trello, Podio, GTM, Skype/Teams, Yammer, FTP / SFTP Clients, Password and Download Managers, Oracle, RDP, Citrix, VPN, MSI, Web and Fat Client ERP, Win Runner and QA Run, SaaS, Adobe Writer, Sycle, Concur, Atlassian tools (Jira, Confluence, Bit Bucket, etc.), and several Browsers.

WORK EXPERIENCE:

Confidential, Hollywood, FL

Sr. Project Manager

Responsibilities:

  • Collaborated in the planning of the project with a high level of complexity of 12 different business lines for the customer while working using a Critical Chain Project Management methodology.
  • Maintained Department of Defense (DOD) requirements for Defense Contract Audit Agency (DCAA) and Defense Contract Management Agency (DCMA) compliance (military) these are specific requirements that must be followed when performing maintenance and repair work on a military aircraft which also include specific requirements for finance tracking and billing.
  • Maintained military confidentiality of International Traffic in Arms Regulations (ITAR) by limiting access of customer data to United States Citizens as well as maintaining confidentiality of all applicable data this also required basic security clearance.
  • Worked in the implementation of 2 Enterprise level customer simultaneously.
  • Analyzed and documented the current As Is customer processes leading into the same for the new ERP system developing the new protocol in these industries with teams ranging from 12 to 24+ people (depending on customer) in 2 full ERP implementations.
  • Prepared all maintenance Business Requirement and Application Programming Interface specification Documentation.
  • Validated, cleaned, migrated, and provided statistical data for all migration processed data.
  • Monitored and supported the project budget by providing dynamic support and training both onsite and offsite as needed across different time zones.
  • Motivated and coached the customer project team to task completion.
  • Lead presentation of materials to all teams.
  • Prepared all training materials for the customer while assisting on leaning up all solutioned processed.
  • Trained new Ramco team members in all company implementation processes.

Computer Experience: Ramco and mobile applications, Office 365 and Suite, Project, Visio, Zip applications, Adobe and customized plug ins, Mirror 365, iTunes (for customized mobile apps), Dcube, GTM, Skype/Teams, Yammer, RDP, VPN, Concur, and Ramco HRMS.

Skills: Negotiation, Coaching, Collaboration, Leadership, Consistent Standard Documentation, Data Migration, Communication and presentation, Trainer, and Quality Assurance Testing.

Confidential, Miami, FL

Project Manager

Responsibilities:

  • Completed all current projects while working in a HIPAA compliant environment to protect patient medical information.
  • Planned, implemented, and supported all EDI and audiology data mergers, migrations, and integrations.
  • Successfully lead all IT process in the acquisition of all new audiology clinics which in some cases could include up to 4 acquisitions at a time.
  • Support and negotiate the acquisition efforts of new clinics including the migration to Office365 and Active Directory.
  • Develop and establish all payment portals for vendors and customers.
  • Served as the administrator for the audiology ERP system called Sycle while working with Medicare, Medicaid, and insurance processing.
  • Trained user in the use of the Web Payment Portal.
  • Implemented an ACH payment API with Wells Fargo.

Computer Experience: Office Suite (heavy on Excel), Project and Web Project, Sycle, Power BI, Concur, Trello, Podio, and Jira.

Skills: Collaboration, Leadership, Excel Data Analysis and Merges, Multi-Tasking, Trainer, and Quality Assurance Testing.

Confidential, Boca Raton, FL

Project Coordinator

Responsibilities:

  • Coordinated and directed all UAT (User Acceptance Testing) SME (Subject Matter Experts) logistics as well as all SME UAT testing of the upgraded system.
  • Coordinated and Tested all API integrations with the internal team for hardware and software functionality as well as with external vendors teams.
  • Created and maintained all project, API, and process documentation.
  • Identified, documented, and resolved technical issues and expedited fixes when needed as well as deployment of the fix while reporting to leadership all current statuses and progress of these items as well as the UAT progress.
  • Liaised with different personnel in all levels of the organization to ensure project success by creating solutions and continuous improvements.

Computer Experience: Office Suite.

Skills: Negotiation, Coaching, Collaboration, Leadership, Consistent Standard Documentation, Excel Data Analysis, and Quality Assurance Testing.

Confidential, Boca Raton, FL

Jira Administrator and Project Coordinator

Responsibilities:

  • Coached developers to completion of tasks by managing via Jira and managing the Jira system using Kanban.
  • Directed and coached two development teams of 30+ members including system defects and continuous improvements.
  • Documented and deployed all system enhancements based on Business Analyst documents and actual development.
  • Tested the developed web payment portal.
  • Exported and analyzed Jira data regularly to report the statistical findings of all project progress.

Computer Experience: Office Suite, Google Docs, Atlassian tools (Jira, Confluence, Bit Bucket, etc.) and Adobe Writer.

Skills: Negotiation, Coaching, Collaboration, Leadership, System Administration, Consistent Standard Documentation, Excel Data Analysis, and Quality Assurance Testing.

Confidential, Coconut Grove, FL

Sr. Project Manager

Responsibilities:

  • Collaborated in the planning of the project with a high level of complexity due to the airline companywide system deployment while using the Agile, and Waterfall Methodologies.
  • Lead teams of SME and BAs ranging from 10 to 30+ people through the project, SDLC, STLC, and change management processes.
  • Analyzed and documented the current As Is customer processes leading into the same for the new ERP system developing the new protocol while adhering to SOX compliance in these industries with teams ranging from 10 to 30 people (depending on customer) in 8 full ERP implementations and 20+ where these were not full ERP implementations.
  • Maintained military confidentiality of International Traffic in Arms Regulations (ITAR) by limiting access of customer data to United States Citizens as well as maintaining confidentiality of all applicable data this also required basic security clearance. For all other industries, some customers required a background check and drug screen to grant access to secured areas.
  • Maintained Department of Defense (DOD) requirements for Defense Contract Audit Agency (DCAA) and Defense Contract Management Agency (DCMA) compliance (military) these are specific requirements that must be followed when performing maintenance and repair work on a military aircraft which also include specific requirements for finance tracking and billing.
  • Identified, Documented, and Deployed resolutions to technical issues.
  • Developed and Hosted seminars of new system functions for customer seminars and conventions (200+ attendees).
  • Conducted internal and onsite training sessions for new employees and customers.
  • Performed Quality Assurance testing both manual and with automated tools (WinRunner, QA Run, and Tosca).
  • Maintained the project documentation (Project Plan, Risk Management, Lessons Learned, etc.) with client PM.
  • Lead in the mapping, importing, and validating of all customer data migrations as well as all interfaces.
  • Collaborated with customer to deploy single sign on, multistep sign on, key fob, fingerprint, proximity card, and others.
  • Used both a big bang and a phased approach sin deployment.
  • Collaborated in the setup, configuration, and tuning of multiple environments (training, production, etc.) of the ERP system on customer site considering disaster recovery (real time sync), load balancing (Citrix or RDP), and repository.
  • Prepared all maintenance Business Requirement and Application Programming Interface specification Documentation.
  • Supported customers on a SaaS environment.
  • Managed database copy and transportation as well as system upgrade and hot fix deployments.
  • Implemented all aspects of the airline business including GL, Ordering, Manufacturing, Inventory, Requisitioning, WO/Shop WO, Technical Records, Engineering, Publications, GSE, Training, and others.
  • Prepared all training materials for the customer while assisting on leaning up all solutioned processed.

Computer Experience: Confidential Web, Confidential ERP, Office Suite, Project, Visio, Tosca, SQL Developer, Report Writer, HP Quality Center, FTP / SFTP, Oracle, RDP, Citrix, VPN, MSI, Web and Fat Client ERP, Win Runner and QA Run, SaaS, AND Adobe Writer.

Skills: Negotiation, Coaching, Collaboration, Leadership, Consistent Standard Documentation, Data Migration, Communication and presentation, Trainer, and Quality Assurance Testing.

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