| Chief Technology Officer Confidential - Providing Saas based health and wellness management products and services to 200 corporate clients and 4 million annual end users based on world-class pioneering health management research.
- Instrumental in the product architecture, and hands-on data modeling, databas design and new platform product development of HMRC Products involving Java/JEE framework, Oracle Databases, Java Spring MVC Web Frameoworsk, and BRMS and Security Framework including single sign-on.
- Established PMO processes from ground up for Helpdesk, New Product Development and Enhancement.
- Established IT Structure and Governance,and IT Resource Capacity Planning.
- Established IT Goals and Objective in alignment with Business Priorities, Laid out IT Strategy and Vision for New Product Development and Enhancement Roadmap leveraging Best-in-class research of U of M Health Management Research Center for building next generation Wellness Products and Health Analytics.
- Implemented IT Service Management and Project Management Tools and PMO processes.
- Brought down Incident queue from 350 to fewer than 100 within three monts by restructuring processes, implementing helpdesk tracking tool FootPrints , and re-aligning resources.
- Unified IT Departments, Established Performance Management Plans, Re-aligned Resource Capabilities with Current Production Requirements and New Product Development Initiatives.
- Vice President of Global Business Applications
Confidential Department Improvement Initiatives - Built a high performance IT department through re-alignment of resources, capacity planning, and coaching and mentoring. Established PMO and Enterprise Architecture Processes and IT Governance from ground-up. Process Definition and corporate-wide roll out of SDLC Process Framework and Assets processes, procedures, and templates using SharePoint as project repository Coached and mentored project and departmental managers.
- Laid out Technology Road map, and IT Blueprint for Global Business Applications based on business priorities. Tightly integrated IT Project Portfolio Planning with Capital Expenditure Budget approval process based on accurate project estimates obtained by partnering with IT Product/Solution Vendors.
- Instituted Senior Management and Executive Management Reviews SMRs and EMRs for IT Governance. Established Project Scorecards and Enterprise Dashboard Metrics for review in EMRs and SMRs.
Global Project and Program Management All of the projects involved: Project Timeline and Budget Estimates and Proposals, Business Case and Budget Approval, Acquisition of Vendor Services RFQ and RFP process, Vendor Negotiations and Contract Finalization, Project Launch, Project Scope, Budget, Schedule and Change Management, Risk and Issue Management, Vendor and Offshore Project Team Management, Facilitation of Project and Stakeholder Requirements Gathering Sessions, Solution Architecture, Testing, Project status reporting and executive communication for proactive and corrective actions. Time and Labor Management System TLMS - Lead the implementation of a multimillion dollar global roll out of TLMS into 29 countries. The program consisted of main TLMS project, and TLMS Support projects.
- Prepared total program cost estimates, timeline and expected benefits for cost-benefit analysis and business case. Created TLMS Global Program Rollouts and built integrated schedule with key inter-project dependencies.
- Facilitated documentation of North America and Global User and System Requirements, Test Cases and Requirements Traceability Matrix. Allocated and managed in-house and contract development resources.
- Completed Application Changes included Oracle E-Business Suite of Applications HR, Financials and Payroll , Inventory Operations/Scheduling Workbench, Time Collection Application, and third party payroll applications.
- Built SOA based TLMS Data Integration web services based on Hub and Spoke model and ETL scripts using Oralce WebLogic, JBoss and Apache Axis and Oracle Databases. Capacity planning and environments setup.
Oracle E-Business Projects - The projects involved deployment and upgrade of both Financial and HCM applications globally in 40 countries to address financial reporting issues, support global market growth, and to retain Oracle Applications support.
- Negotiated IT Service Contracts and Oracle License Agreements resulting in significant cost savings.
- R12 Upgrade Project: Scope included upgrade of Oracle EBS Financials, and HCM Apps from 11.5.10.2 to 12.1.3, Basic Benefits to Standard Benefits, Re-writing of Optio Reports to BI Publisher, leveraging R12 new financial features and Role based security, and Data Archival and Purge to reduce storage space and improve performance.
- Global COA and Calendar Re-Design: Consolidation of multiple chart of accounts into one Standard Global Chart of Accounts, quarterly and monthly reporting calendars into one standard monthly reporting calendar, and Oracle database upgrade from 10g to 11g and UTF8 characterset.
Confidential - Implemented Oracle Financials GL, AR, and AP in Brazil, Argentina, Peru, Chile, and Costa Rica with Synchro Solution in Brazil, and e-Invoicing in Mexico and Argentina.
- HRIO Project: Deployed Oracle E-Business HRMS, and Financials GL and Custom Inventory Operations Application Customer and Order Management and Billing and Costing , SaaS based Taleo Application with HR Interface in ten countries in Europe, Latin America and Asia Pacific to support market growth.
Datawarehouse and BI Analytics Implemented KBIR KBase BI Reporting for Inventory Operational Metrics Dashboard, Financial and Operational KPIs with Rollup and drill down capability. Used Oracle APEX to convert several Learning Center based small apps. Scheduling Workbench SWB and Inventory Operations IO SWB/IO Technology upgrade to upgrade Oracle database from 10g to 11g and upgrade of JBoss EAP version to support application clustering for failover and high availability.Performance testing to identify bottleneck user operations and performance tuned top 10 critical business functions for performance and scalability through optimal web, app, and Database server configurations. PPACA Patient Protection and Affordability Care Act Led PPACA initiative to determine the eligibility of hourly part-time workforce under PPACA for health care programs. This initiative required interfacing with Oracle E-Business HRMS for employee data and Scheduling Work bench for actual hours worked to determine their eligibility and identification of benefit enrollment periods. IT Infrastructure and Operations Support - Implemented Incident Management tracking by Application and Module using SDE for identifying recurring defect patterns and root-causing critical incidents to improve application uptime and availability. Infrastructure Capacity Planning for scalability, performance, security, data privacy, and business continuity requirements.
- Organized Change Control Board and Change Request Prioritization for fast delivery of Minor Enhancement Requests using agile development methodologies.
IT Global Program Manager Confidential Led Enterprise Process Improvement Initiatives, Managed Global Programs/Projects, and Global PMO for GPSC. Global Program Manager - PMO. Global PMO Manager for GM GPSC IS S with responsibility for overseeing around 100 active projects with tens of million dollar budget for global project initiatives. Identified process bottlenecks and streamlined PMO Processes. Established project dashboard metrics and compiled project metrics for senior management reviews and for preventive and corrective actions.
- QA. Organized Offshore Verification and Validation Team for supporting Program Quality Management. Conducted Project Audits for CMMI process compliance and coached and mentored project managers to bring projects back on track.
- Sustain. Responsible for Global Requisition System and Timecard Applications. Instituted weekly offshore calls with the EDS Sustain technical team to proactively identify the issues before they become significant incidents.
- SAP Projects: Solution delivery of global processes implementing SAP modules in support of Supply Chain, Logistics, Order Fulfillment, and Material Management.
Program Manager, IT Renewal Program - Successfully delivered several critical infrastructure Secure FTP Migration and CSIDS Corporate Supplier Identification System Rewrite, CSA-Rewrite, and GRS-Timecard projects on time and within budget.
- Facilitated technical reviews for successful resolution of GRS and Timecard application performance and system architectural issues and won appreciation from Project Sponsor. Managed multi-vendor coordination HP, EDS, and Wipro for timely escalation and corrective actions. Coached and mentored project managers and team members on the SDP processes.
SDP Standardized Work - Architected, Designed, and Developed a brand new Accept Management Framework for SDP 10 Third Generation Outsourced Model for General Motors Corporation. Identified Industry Standards and Best Practices for input into process definition documentation of System Delivery Processes. Served on process, tools, and technology evaluation and selection committees at the corporate level.
- Requirements Corporate Lead. Led Business Requirements, System Requirements, Requirements Management, and RM Tool sub-teams. Identified improvement opportunities to make the process simpler, easier, and efficient.
- Program Manager, SUGS 2.0 Project
- Successfully led multimillion dollar B2B Web Portal project initiative for Supplier Suggestions SUGS 2.0 System consisting of Supplier Portal, Infrastructure, Global Integration Factory sub-projects.
- Consistently maintained high Process Quality Score of close to 100 . Managed On-site/Off-shore team members requiring high degree of close coordination. Used CaliberRM tool for Requirements Management and PVCS Dimensions for Configuration Management.
- Resulted in millions ofdollar savings from cost reduction ideas generated from SUGS Web Portal.
- Requirements Engineering Manager, PA Lead for SCECON
- Process Area Lead for Requirements Engineering for SCEGON Supply Chain, Customer Experience, eGM, and Onstar
- Led SDP 21 Software Delivery Process Requirements Development and Management Process Improvement Initiatives for CMMI Level 2 and Level 3.
- Supported Requirements Process for GPSC projects including Supply Chain Part Planning, Supply Power Portal Applications Purchasing , Wireless Yard Management System, and Global Locate to Order e-Commerce Application for locating vehicles and automotive dealers before placing orders online.
Senior IT Consultant Confidential - System development initiatives to support Business Leadership Initiatives for process efficiencies and cost reduction.
- Keane. Prepared multi-million dollar bid proposal and RFP Response for Michigan State e-Portal Application. Wireless Resource Management WRM Supply Chain Operations and Logistics Project Management for Meijer using RFID Wireless System for tracking movement of Merchandise Trucks through Logistics and Distribution Operations.
- Gale Group. Program Level Integration, Estimation, and Budgeting used Java/J2EE, and XML technologies on Unix and Windows platforms and Oracle and SQL Server Databases.
- Ford Motor Co. Design, Development and Application Support of Datawarehouse and Reporting Initiatives including Total Cost System Plant Level Costing , Distributed Labor and Overhead Reporting System, VIN Level Data-mart Reporting System using MS Access, SQL Server and Oracle Data Bases Data-mart, Crystal Reports, Developer/Designer and MS Visual Studio IDE and ASP.Net.
- O S Manufacturing. Managed Production Planning and Control, Engineering Work Order System, and Material Management. Conducted Torque-rod business analysis, and implemented Torque-rod automation system.
Deputy Chief Mechanical Engineer Confidential Highlights of Accomplishments: - Managed a staff of 2000 with overall budget, people, operational, and P L responsibility for a rail car manufacturing and maintenance plant.
- Managed Accounting, Finance, Human Resource, Electrical and Mechanical Engineering, Information Technology, and Material Management Functions.
- Managed rail car and automotive engine maintenance and operations at the depot, division and workshop level
- Saved several million dollars through engineering innovations and productivity improvements.
- Established IT department and implemented Workshop Costing System, Work Order System, Production Planning and Control System, Materials Management and Inventory Control System
- Won prestigious Engineer of the Year Award by Institution of Engineers Confidential
- in recognition of engineering innovations and outstanding contributions in the field of engineering.
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