SUMMARY:

Innovative project management leader accomplished at driving and transforming performance improvement by defining the vision and delivering solutions to business challenges. Known for working with senior leadership to define goals and leverage cross - functional teams to achieve organizational objectives. Experience managing domestic and international clients in industries spanning capital management, hospitality, manufacturing and telecommunications while working with accounting, HR, IT, marketing, operations, payroll and sales.

SKILLS:

PM Methodologies: Agile, Lean, PMI PMBOK & Waterfall) - PMO/EPMO - Program & Portfolio Management Business Process Improvement - Leadership & Staff Management - External & Internal Facing Clients

Change Management: Budgeting & Financial Reporting, Vendor Management, SLA Management

Issue & Risk Mitigation: Strategic & Tactical Planning, MS Office Suite (including Visio & MS Project)

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Senior Project Management Consultant

Responsibilities:

• Lead a boutique consulting firm providing services to external facing clients in project, program and portfolio management, PMO/EPMO design and management, strategic and tactical planning, business process improvement, operations and change management.
• Managed multiple Point of Sale and Back Office System (SaaS) projects implementing the new solutions across numerous North American locations.
• Wrote the RFPs, managed vendor demos and led senior leadership through the decision-making process.
• Reviewed cash management, inventory, invoicing, labor and operations to document the current state, then ran the future state workshops to create new, streamlined processes.
• Reduced food cost by 26%, food waste by 34% and improved inventory accuracy by 19%.
• Improved sales by 15% by redesigning the POS interface to ensure all menu items were correctly captured.
• Reviewed the position job descriptions and created new roles that clearly defined employee career paths.
• Managed several projects that built the structure for new investment funds to go to market. This included the overall fund structure, financial modeling, marketing and quarterly reporting to investors.
• Implemented a project management methodology and built an EPMO for a company that wanted to instill PM best practices into their organization.
• Began a weekly project reporting cadence for the executive team that provided a clear status for all open initiatives in the portfolio.
• Enhanced project efficiency by enforcing charters to be written and approved before moving forward.
• The methodology improved project completion by 43% meeting projected milestone dates and estimated budgets.
• Led the cross departmental sessions to review the firm’s investment process for analyzing and closing potential deals.
• Designed the future state model that then fed into Salesforce. This heralded automated communication of tollgate approvals for downstream dependency owners and provided early information on potential deals.

Confidential, Dallas, TX

Director - Project & Platform Management

Responsibilities:

• Responsible for managing the EPMO, the portfolio of projects and the IT aspects for the firm.
• Streamlined the project intake process and implemented a system to better asses project priority and need.
• Reviewed and reduced the IT budget by 17%.
• Worked with the CEO and the COO to create a new organizational structure, improving interdepartmental communication and more clearly defining the responsibilities for each team.

Confidential, Plano, TX

EPMO IMPACT Program Manager

Responsibilities:

• Director level position within the Enterprise PMO / IMPACT Team that worked closely with senior leadership, managing a portfolio of internal, client facing projects.
• Migrated from a manual client invoicing process to an automated system that provided transparency to all invoices, which eliminated unbilled clients and uncovered in previously unbilled client invoices.

Confidential, Dallas, TX

Project Management Consultant

Responsibilities:

• Worked with a team of external consultants to create the Confidential Technology PMO defining governance, methodology and prioritization of projects based on industry standard best practices.

Confidential, Dallas, TX

Program Manager

Responsibilities:

• Drove larger portfolio of IT initiatives and managed a team of four project managers tasked with deploying technology into the restaurants and corporate offices for projects ranging from $20K to $2M+.
• Worked directly with the senior leadership teams across the organization to define expectations, document current state processes and identify areas for improvement to create a series of new and improved future state processes.
• Delivered the POS and Back Office System (SaaS) project four months ahead of schedule, earning the Maggiano’s.

Confidential, Coppell, TX

Senior Project Manager

Responsibilities:

• Directed strategic and product related portfolio of projects, process evaluation/improvement, and management of the Danaher Business System (DBS).
• Managed the merger of Confidential into a single business unit.