Senior Scrum Master/Product Owner Resume

AREAS OF EXPERTISE:

PROFESSIONAL EXPERIENCE

Senior Scrum Master/Product Owner

Confidential

Responsibilities:

Utilized Agile Scrum practices to help the team increase their velocity by 63% within the first year of Agile adoption.
Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings.
Implemented Issues Tracking in Version One to effectively track impediments against user stories.
Defined chat board/FAQ to Product Owner/Agile Team to post the questions during sprint.
Monitored the development progress throughout each sprint to ensure project was within scope and budget.
Removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.

Senior Technical Program Manager / Senior Scrum Master

Confidential, San Jose, CA

Responsibilities:

Facilitated agile adoption retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.
Pioneered vision and implementation of a new IT data analysis and internal project tracking process for three large IT departments including Business Communication Services IT, Manufacturing IT, and Services IT.
Organized and facilitated project planning, daily stand - up meetings, reviews, retrospectives, sprint, release planning, demos, and all Scrum-related meetings.
Continuously evaluated the program for Issues (road blocks), Risks and mitigated them throughout the Confidential IT Project Life Cycle.
Ensure all business systems, IT systems, Partner platforms and networks are in place to support the offer and technical designs are accurately represents the needs.
Ensuring the projects adhere to the Release Management process, budgets allocated, project specific support procured and socialized the project details with multiple cross functional divisions as desired.
Major contributor on supply chain RMA (Return Material Authorization) operations to ensure all Depo part replenishment automation in place for seamless product delivery via vendors.
Process owner to improve data quality (accuracy & completeness) and enable low touch E2E process.

Technical Project Manager

Confidential, San Jose, CA

Responsibilities:

Negotiated cost-effective contracts, prepared service level agreements and implemented compliance and legal requirement for services install base (Oracle IB&SA) process.
Documented workflow and decision-management with logical models for use by Business and IT teams for advanced decision-making and “what-if” scenarios
Active stake in managing & mitigating the overall Project Risks across all project & business groups.
Ensured Quality & Defect management across multiple QA & PMO groups of the project.
Deployed to help manage department’s capital budget for software development.
Ensured on-track Project progress with frequent reviews with PMO groups, expediting & clearing the bottlenecks and exploiting the opportunities resulting in zero S1 defects from any Projects in 3 successive release cycles.

IT- Architect

Confidential

Responsibilities:

Translated E2E Architecture to Business with Flow Diagrams/High level Data Flow & Created Documents for the customers to know about the application Stats like each User Submitted Quote/Contract Details.
Design and Developed LDAP Listener for CSCC Database to accommodate all security features.
Supported data governance processes (MDM) and ERP system implementation.