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Senior Scrum Master/product Owner Resume

AREAS OF EXPERTISE:

  • Agile Principals
  • Tasking Meetings/Retrospectives
  • Communication/PMO
  • Data Extraction/Governance.
  • Project Management
  • IT Development & Architecture
  • Supply Chain Management (RMA process)
  • Conflict Resolution

PROFESSIONAL EXPERIENCE

Senior Scrum Master/Product Owner

Confidential

Responsibilities:

  • Utilized Agile Scrum practices to help the team increase their velocity by 63% within the first year of Agile adoption.
  • Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings.
  • Implemented Issues Tracking in Version One to effectively track impediments against user stories.
  • Defined chat board/FAQ to Product Owner/Agile Team to post the questions during sprint.
  • Monitored the development progress throughout each sprint to ensure project was within scope and budget.
  • Removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.

Senior Technical Program Manager / Senior Scrum Master

Confidential, San Jose, CA

Responsibilities:

  • Facilitated agile adoption retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.
  • Pioneered vision and implementation of a new IT data analysis and internal project tracking process for three large IT departments including Business Communication Services IT, Manufacturing IT, and Services IT.
  • Organized and facilitated project planning, daily stand - up meetings, reviews, retrospectives, sprint, release planning, demos, and all Scrum-related meetings.
  • Continuously evaluated the program for Issues (road blocks), Risks and mitigated them throughout the Confidential IT Project Life Cycle.
  • Ensure all business systems, IT systems, Partner platforms and networks are in place to support the offer and technical designs are accurately represents the needs.
  • Ensuring the projects adhere to the Release Management process, budgets allocated, project specific support procured and socialized the project details with multiple cross functional divisions as desired.
  • Major contributor on supply chain RMA (Return Material Authorization) operations to ensure all Depo part replenishment automation in place for seamless product delivery via vendors.
  • Process owner to improve data quality (accuracy & completeness) and enable low touch E2E process.

Technical Project Manager

Confidential, San Jose, CA

Responsibilities:

  • Negotiated cost-effective contracts, prepared service level agreements and implemented compliance and legal requirement for services install base (Oracle IB&SA) process.
  • Documented workflow and decision-management with logical models for use by Business and IT teams for advanced decision-making and “what-if” scenarios
  • Active stake in managing & mitigating the overall Project Risks across all project & business groups.
  • Ensured Quality & Defect management across multiple QA & PMO groups of the project.
  • Deployed to help manage department’s capital budget for software development.
  • Ensured on-track Project progress with frequent reviews with PMO groups, expediting & clearing the bottlenecks and exploiting the opportunities resulting in zero S1 defects from any Projects in 3 successive release cycles.

IT- Architect

Confidential

Responsibilities:

  • Translated E2E Architecture to Business with Flow Diagrams/High level Data Flow & Created Documents for the customers to know about the application Stats like each User Submitted Quote/Contract Details.
  • Design and Developed LDAP Listener for CSCC Database to accommodate all security features.
  • Supported data governance processes (MDM) and ERP system implementation.

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