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Project Manager Resume

San Diego, CA

SUMMARY:

Confidential has more than ten years of comprehensive experience in the field of Information Technology with four focusing on project management within Federal and Fortune 500 organizations. Confidential is a decisive, action and results oriented professional capable of managing multiple work streams with interrelated dependencies and scope. His project management experience includes requirements elicitation and documentation for large IT projects within various industries. Along with project management experience Confidential has been active in delivering CRM projects, specifically Microsoft Dynamics. Majority of Confidential ’ projects, he played the role of a Scrum Master and brought forth his experience using Agile Methodologies.

TECHNICAL SKILLS:

Strong collaborative skills PMO

Scrum Methodology

Strong Communication Skills

Software Development Life Cycle principles (SDLC)

Atlassian Tools

Novice

Microsoft Dynamics 365

MS Office

SAP Crystal Reports 2010 - 2012

SharePoint 2010 - 2013

Skype For Business

Office 365

Visio

Yammer

WORK EXPERIENCE:

Project Manager

Confidential, San Diego, CA

Responsibilities:

  • Managed onshore and offshore teams
  • Managed and maintained client relationships, solution scope and project budget with weekly status reports Lead requirements elicitation sessions with stakeholders and client demos
  • Lead customer trainings, requirements elicitation sessions, and demonstrations using agile methodologies
  • Involved in creating Technical Documentation for deliverables, Functional Design Documentation for client presentation
  • Functional Lead for healthcare projects
  • Scrum Master for Agile Methodology projects

Project Manager

Confidential, San Diego, CA

Responsibilities:

  • Managed onshore and offshore teams
  • Managed and maintained client relationships, solution scope and project budget with weekly status reports
  • Functional Lead for SharePoint and CRM Projects
  • Acting technical liaison between the client and the development team
  • Owned multiple project initiatives; including analysis, configuration, testing and implementation with multiple project teams
  • Lead requirements elicitation sessions with stakeholders
  • Lead customer trainings, requirements elicitation sessions, and demonstrations using agile methodologies Up - selling software to customers, including the presentation of new features and staying up to date on the latest product technology
  • Involved in creating Technical Documentation for deliverables, Functional Design Documentation for client

Configuration Manager/Crystal Reports Developer

Confidential, Camp Hill, PA

Responsibilities:

  • Set up and maintained multiple environments for teams of 30+ developers. Create teams, user profiles, assigned proper roles and privileges
  • Arbitrated in any dispute over the allocation of resources and/or responsibilities. Managed any new requirements or changes to the Process
  • Managed, monitored, reviewed and updated all procedural documentation and work instructions. Developed and maintained accurate network documentation and Visio diagrams to provide management with proper understanding of organizational needs.
  • Creating and delivering ad hoc and routine reports as requested
  • Building and supporting other team members' usage of their reports on Crystal Enterprise. Maintaining database integrity.
  • Helped teams understand the results of reports and making any requested adjustments.

Business Analyst/Crystal Reports Developer

Confidential, Norfolk, VA

Responsibilities:

  • Documented user requirements translated Functional requirements into Technical Requirements and developed implementation plan and schedule.
  • Excellent analytical skills in understanding the client Organizational Structure. Wrote test cases and reviewed them with system engineers.
  • Technical expertise in Analyzing, Design, Implementation and administration of security models with row level data security, role based security in Business Objects.
  • Created Default users using Central Management Console for the Application to verify the Reports. Worked closely with DBAs to create aggregate tables & fine tune queries for better performance.
  • Performed production support (off - hours and weekend support in an on-call rotation).

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