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Project Manager Resume

SUMMARY

  • Accustomed to performing in deadline - driven, fast-paced environments while guaranteeing clear communication, reliable scheduling, and swift resolution of problems. Out-of-the-box thinker with experience working in a team environment, leading and collaborating effectively with diverse individuals. Exceptional academic qualifications, including a Master of Science in Networks and Telecommunications.

AREAS OF EXPERTISE

  • Project Management
  • Quality Assurance Analysis
  • Team Leadership
  • Relationship Building
  • Communication
  • Test Case Development
  • Process Improvement
  • Documentation/Reporting
  • Technology Solutions
  • Technical Problem Solving
  • Continuous Integration
  • Defect Management

TECHNICAL SKILLS

  • VLAN, RIP, OSPF, EIGRP, NAT, VPN, Firewall, MS-Access, MySQL, SQL Server, Oracle, UML, Merise, Pascal
  • C, C++, Java, Html, JavaScript, PHP, Packet Tracer, Boson, Matlab, StarUml, PowerAMC, Dreamweaver, FrontPage
  • MS Project, SharePoint, MS Office (Outlook, Word, PowerPoint, Excel), IP, TCP, Jira, HP ALM, PPM, Rally, SoapUI.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

  • Managed users set up for the sites before the go live and Maintained the launch and post launch support.
  • Organized and Coordinated UAT testing events with the Business and IT community.
  • Drove projects from the business side, in alignment with IT development, for ongoing enhancements and drove deliverables by due date.
  • Collaborated with members of the project team to ensure alignment of cross - functional project activities and deliver a robust communication plan.
  • Performed test planning activities and executed test cases in both mobile and web as well as publishing testing report.
  • Developed, updated and maintained the defect fix or enhancement test plans.
  • Supported developers and business owners on defect resolution / documentation.
  • Ensured proper data and environment access is available for testing activities.
  • Communicated testing status, issues, and risks to the project leadership.
  • Ensured defects are logged and made sure are resolved in a timely manner.
  • Maintained and tracked all decisions, risk and solutions as well as drive them to resolution.
  • Assisted with numerous administrative and facilitation efforts, including compiling information for executive report-outs and presentations, and capturing meeting notes.

Confidential

IT Project Coordinator

Responsibilities:

  • Supported network infrastructure projects Confidential Beverages to deliver on lofty goals while working independently and coordinating project deliverables under strict deadlines and heavy workloads.
  • Streamlined methods for drafting project schedules and deliverables to elevate organizational coordination.
  • Created project documents, status reports, and monitored project progress, and advocated for the use of new methodologies to reduce average project budget variance by 20%.
  • Oversaw an extensive master schedule for all pertinent projects to meet all business needs in any capacity.
  • Maintained project schedule and received commendations for diligence and attention to detail.
  • Leveraged superb technical skills to coordinate and collaborate with user acceptance testing applications and tracked test cases.
  • Established and maintained clear lines of communication with the project & program manager to complete required documentation, emphasizing concision and building standard operating procedures to improve consistency.

Confidential

Defect Manager

Responsibilities:

  • Review generated pre-production reports for Trinity, Halo, Gama, to identify defects assigned to GCP/SXP/EDF, garnering a reputation for technical problem-solving acumen and dedication within a matrixed workplace.
  • Offered integral contributions in daily triage and work chat rooms for Halo and Trinity pre-production, driving issues to resolution.
  • Investigated and provided defect statuses, collaborating with multiple employees to ensure defects were addressed.
  • Revamped efforts to run weekly hot list defects pre-production report and enhance overall workflow.
  • Handled multiple on-demand reports for Confidential &T Business Solutions while balancing various tasks, and supported writing and executing test cases for other projects as a regularly sought resource.

Confidential

Quality Assurance Analyst

Responsibilities:

  • Ran user acceptance tests for both mobile and web and documented, prioritized and triaged bugs found during sprint, delivering outstanding reports which effectively conveyed tactical and strategic impacts, improving long-term decision making.
  • Generated and managed defects and testing metrics reporting, resulting in greater accuracy and a reduction in defects.
  • Sought for expansive knowledge with Agile and Waterfall methodologies to analyze business requirements and acceptance criteria to formulate test cases for the account ( Confidential &T); uncovered and addresses various performance gaps to improve testing coordination for multiple departments.
  • Established constructive alliances with stakeholders to identify solutions and validate corrections/fixes for the account ( Confidential &T Mobility).

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