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Senior Technical Project Manager, Initiative Manager Resume

Chandler, ArizonA

SUMMARY:

  • Highly skilled and experienced IT leader with a reputation for delivering effective and innovative IT solutions.
  • Extensive background in IT project and program management with a focus on IT strategy, infrastructure, security, cloud technology and operations.
  • Consistent history of facilitating corporate growth and profitability by mitigating risk, maximizing information and systems security, and enabling continued operations.
  • Excel at building and leading top - performing teams, evaluating and implementing new technologies to keep pace with rapidly changing business needs, and delivering innovative solutions to keep ahead of potential security challenges and privacy issues.
  • Logical and sound decision-making skills provide ability to effectively prioritize and overcome challenges of managing multiple engagements.
  • IT Management IT Strategy Infrastructure IT Security Disaster Recovery Compliance
  • Agile Project Management Cloud ITIL Data Center Risk Management Solution Development
  • Enterprise Architecture IT Operations Portfolio and Program Management Stakeholder Engagement

PROFESSIONAL EXPERIENCE:

Confidential, Chandler, Arizona

Senior Technical Project Manager, Initiative Manager

Responsibilities:

  • Provided senior level oversight for enterprise IT security and software development initiatives.
  • Ensured that IT security controls and processes were properly established, maintained, and implemented in the private and public cloud.
  • Established a FedRAMP moderate compliant AWS platform, with future application to Azure, Pivotal, and Google.
  • Managed FedRAMP baseline initiative that performed a detailed cloud gap analysis, NIST policy mapping, and solution design.
  • Managed senior team that included project managers, architects, engineers, business analysts, and external Deloitte resources.
  • Regularly interfaced with executives, internal and external vendors and dev teams in addition to infrastructure, network, security, and support teams determining scope, risk identification, and mitigation strategies.

Confidential, Tempe, Arizona

Senior Technical Project Manager, Enterprise IT Architect

Responsibilities:

  • Responsible for proactively leading the strategic direction of IT in partnership with senior executives and the board.
  • Designed and engineered IT infrastructure ‘future state’ plan for Production, Contingency and Test Environments.
  • Developed business, engineering, project management office and technology strategies to an aggressive competitive advantage, PCI Compliance, NIST while ensuring Quality Control (QC) and Quality Assurance (QA).
  • Designed a Security Audit Program that included access control, permissions, authentication, confidentiality, and data integrity.
  • SDLC oversight, assessed 350+ applications, and designed new hybrid cloud SIT, CIT, UAT, DEV, PreProd pipelines.

Confidential, Chandler, Arizona

Senior Technical Program Manager (SVP)

Responsibilities:

  • Directed IT security and systems engineering program supporting internal business units spanning the enterprise worldwide.
  • Tasked with establishing roadmap and implementing effort for vulnerability detection, remediation, and engineering services.
  • Managed threat and vulnerability management programs including analysis and vulnerability management processes utilizing tools such as: Qualys, Symantec Enterprise Security Manager (ESM), Bladelogic, Tanium, Remedy, Maximo, and Tivoli.
  • Managed and implemented a state-of-the-art security platform applying PCI, NIST, ISO policies to ensure compliance and security architecture for networks.
  • Managed enterprise IT security audits, collaborating with business units and engineers to evaluate and remediate issues.
  • Creation and approval of Disaster recovery (DR) plans, Business Continuity Plans (BCP), UAT scripts, and process documentation.

Confidential, Chandler, Arizona

Senior Technical Project Manager (VP)

Responsibilities:

  • Oversaw, implemented, and developed IT solutions for Confidential ’s Branch Operations.
  • Responsible for maintaining technical and operational stability, innovating, implementing and managing IT solutions.
  • Managed a team of 12 senior level consultants and 100+ contract associates implementing day to day technical operations.
  • Managed IT environment across 3,500+ retail locations, 8 corporate headquarters, and multiple data centers.
  • Directed $30M Confidential merger to Confidential IT infrastructure standards.
  • This included development, planning, and implementation phases affecting over 3,000 branch locations and 60K employees located nationwide.
  • Disaster Recovery
  • Vendor Management
  • Change Management
  • L2/L3 Support Oversight
  • IT Audit and Remediation
  • SLA/KPI Analysis
  • New Office Openings
  • Upgrades/Migrations

Confidential, Chandler, Arizona

Senior Enterprise Architect Production Technology, IT Shared Services

Responsibilities:

  • Recruited to develop and implement enterprise wide standardized IT processes and procedures in preparation for Confidential ’s aggressive expansion into the mortgage lending market. Tasked with overhauling the entire server design and build process, deployment procedures, vendor selection and role requirements, and acted as a subject matter expert in IT enterprise infrastructure and business expansion.
  • Reported directly to the executive vice president.
  • Led Infrastructure design, process design, and implementation of company expansion project resulting in the opening of over one thousand branches yearly over the course of three years (2002-2005). Annual budget of $120M
  • Managed a staff of 65 onshore, and 150 offshore employees.
  • Key member of IT Infrastructure Committee that provided leadership for IT decisions, including design, budgets, implementations.
  • Led mergers and acquisitions in integration strategy, technology assessment, project management and implementation.
  • Created systems integration and desktop engineering standards
  • Developed enterprise disaster recovery (DR) solutions supporting 3,500+ locations nationwide

Confidential, Woodland Hills, California

IT Manager, Sr. Systems Engineer

Responsibilities:

  • Managed an IT engineering and support staff responsible for three facilities that included a data center, two thousand clients, and related IT systems.

Confidential, Sherman Oaks, California

Principal IT Consultant

Responsibilities:

  • As IT lead for Confidential, a technical project management and solution provider firm, I worked in collaboration with clients ranging from Confidential 500 companies to dot-com startups. I developed strategies and plans to assist clients in rapidly deploying innovative IT solutions to achieve aggressive business objectives.
  • Reshaped existing business technologies to drive a successful, prosperous transition to the new digital economy.
  • Exclusively engaged in prospecting new accounts, assessing customer requirements, proposing new hardware, software, and recommending solutions.
  • Responsible for business oversight and management; this included design, scheduling, and implementation of new network systems, new system rollouts, upgrades, repairs, and client/server maintenance.

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