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It Business Analyst/project Manager Resume

SUMMARY

  • During my 30+ years of work history, I have obtained many skills including Leadership, Management, Project Management, Agile and many more. I am a team player but can also work with little to no supervision. I am energetic, positive and enjoy taking on new challenges. I will work hard to learn any new industry I am introduced to.

PROFESSIONAL EXPERIENCE

Confidential

IT Business Analyst/Project Manager

Responsibilities:

  • Review Statement of Work and contracts for multi - million-dollar projects
  • Collaborate with stakeholder groups across the organization to ensure business and mobile technology are aligned to drive innovation in the various work groups.
  • Ensure end to end mobile delivery, support and vendor management of mobile assets on operational projects for Airport Automation team.
  • Analyze business, user and technical requirements to deliver consulting and mobile solutions to meet the specifications and project needs.
  • Handle and resolve current vendor escalations while keeping management apprised of the status, updates and root cause analysis after escalation is complete.
  • Liaison between Enterprise Mobility, Vendors, AA Business Units and IT groups.
  • Manage Mobility Sr. Developer projects while working closely with Mobility Technical Team (Architects, Engineers, Infrastructure)
  • Mobility Project Manager for Airport Automation
  • Knowledge in Scrum KB, Tableau, Javascript, Powershell, SOTI, Azure and Google Cloud, NetMotion

Confidential

Mortgage Banker

Responsibilities:

  • Self-source leads to generate purchase and refinance residential mortgage loans
  • Build relationships with real estate sales professionals and clients
  • Originate retail mortgage loans, work seamlessly with loan processing and mortgage operations
  • Obtained Realtor & Mortgage Originator Licenses

Confidential

IT Systems Analyst/Project Manager

Responsibilities:

  • Project Manager for Lender business unit.
  • Troubleshoot hardware, software and communication equipment to minimize downtime.
  • Liaison between users, senior management and vendors to resolve system problems.
  • Work closely with system vendor programmers/developers to plan and coordinate alternative solutions for new product implementation and service application enhancements and upgrades.
  • Work closely with end user teams to test new software, enhancements and upgrades for errors and omissions, before moving to production environment
  • Main objective: Implement new lending software platform, working close with the Senior VP of Lending, lending staff/analyst, vendor analysts, programmers and engineers to ensure a successful and timely rollout of the new product.
  • Assist Training department with training all lenders on new software.

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