IT Business Analyst/Project Manager Resume

SUMMARY

During my 30+ years of work history, I have obtained many skills including Leadership, Management, Project Management, Agile and many more. I am a team player but can also work with little to no supervision. I am energetic, positive and enjoy taking on new challenges. I will work hard to learn any new industry I am introduced to.

PROFESSIONAL EXPERIENCE

Confidential

IT Business Analyst/Project Manager

Responsibilities:

Review Statement of Work and contracts for multi - million-dollar projects
Collaborate with stakeholder groups across the organization to ensure business and mobile technology are aligned to drive innovation in the various work groups.
Ensure end to end mobile delivery, support and vendor management of mobile assets on operational projects for Airport Automation team.
Analyze business, user and technical requirements to deliver consulting and mobile solutions to meet the specifications and project needs.
Handle and resolve current vendor escalations while keeping management apprised of the status, updates and root cause analysis after escalation is complete.
Liaison between Enterprise Mobility, Vendors, AA Business Units and IT groups.
Manage Mobility Sr. Developer projects while working closely with Mobility Technical Team (Architects, Engineers, Infrastructure)
Mobility Project Manager for Airport Automation
Knowledge in Scrum KB, Tableau, Javascript, Powershell, SOTI, Azure and Google Cloud, NetMotion

Confidential

Mortgage Banker

Responsibilities:

Self-source leads to generate purchase and refinance residential mortgage loans
Build relationships with real estate sales professionals and clients
Originate retail mortgage loans, work seamlessly with loan processing and mortgage operations
Obtained Realtor & Mortgage Originator Licenses

Confidential

IT Systems Analyst/Project Manager

Responsibilities:

Project Manager for Lender business unit.
Troubleshoot hardware, software and communication equipment to minimize downtime.
Liaison between users, senior management and vendors to resolve system problems.
Work closely with system vendor programmers/developers to plan and coordinate alternative solutions for new product implementation and service application enhancements and upgrades.
Work closely with end user teams to test new software, enhancements and upgrades for errors and omissions, before moving to production environment
Main objective: Implement new lending software platform, working close with the Senior VP of Lending, lending staff/analyst, vendor analysts, programmers and engineers to ensure a successful and timely rollout of the new product.
Assist Training department with training all lenders on new software.