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Senior Manager Resume

PROFILE SUMMARY:

  • I have 17+ years of solid experience in Project, People and Delivery management, architecture & system implementation of projects having domain understanding in the areas of Sports, Healthcare, Retail, Finance, Insurance,, Data and Solution Architecture.
  • Being a multi - tasker who thrives on responsibility, results and, I am an individual who excels in a fast-paced, production-oriented environment.
  • My biggest strength is blending the business functions into the technology to get robust & customer-friendly solutions.
  • I believe strongly in giving employees ownership of their work while motivating them to achieve success.
  • This empowerment model results in an increase in employee retention, loyalty, production, efficiency and safety awareness.
  • From a technical front, I have an extensive 14+ years of experience with SharePoint implementations, integrations & administration.
  • I have been involved in all the phases of the software development life cycle as a part of technology solution practices & have a working experience of software methodologies like Agile, Waterfall and hybrid implementations.
  • My personal strengths are good presentation, communication and interpersonal skills.
  • I possess excellent analytical and problem solving skills with the ability to troubleshoot, diagnose and resolve issues as they arise.
  • I pay close attention to details and I have the ability to prioritize and multi-task in order to meet tight deadlines.
  • I have the skills and experience & if given an opportunity, will be an asset to the working environment.
  • Managing teams to deliver results with challenging timelines and complexity. Focus on delivery with quality and customer satisfaction. extensive experience in Project Initiation, Planning, Execution, and Closure. Responsibilities include Project Tracking and Monitoring.
  • Experience as Business Analysis, SLA monitoring and SLA compliance.
  • Bullet Proof Manager certified
  • Solid Experience in Client Coordination, Relationship Management and Pre-Sales Support.

TECHNICAL EXPERTISE:

  • Solid technical knowledge to back all business processes and design customer friendly solutions.
  • Extensive experience of doubling up as a Solution and Design Architect and lead the delivery team.
  • Solid 14+ years of experience working on SharePoint (2007, 2010, 2013, 2016, SP-Online) and Systems Integration. Extensively experience on key SharePoint features like: SP Dashboards - Solid experience building SP dashboards using Power BI, Pivot & SSRS. SharePoint Workflows - worked on SP OOB & custom workflows. Extensive use of SP Designer & K2 black pearl to build office automation workflows.
  • Document Management - major experience in DMS implementations with various integrations to several legacy systems.
  • InfoPath Forms - Solid experience on InfoPath forms (design & implementation)
  • Content Management, Features and custom components.
  • Vast experience in SharePoint administration features like site & site collection management, SharePoint Permissions, PowerShell scripting & deployments.
  • Implementation and lead experience on projects with K2 Black Pearl, Confidential Portals, SQL Server, C# .NET, Microsoft SSRS reporting & WCF Services. Also worked on Cognos reporting and Power BI.
  • Extensive experience with Microsoft Flows & Power Apps.
  • Project Initiation, Planning, Execution, and Closure. Responsibilities include Project Tracking and Monitoring.
  • Delivery of projects with highest quality & within deadlines.
  • Highly proficient in applying knowledge of IT technology frameworks, technical environment, and cross-organizational IT functions in technical choices for a variety of large, strategic efforts.
  • Partner with practice leaders, drives application of the company’s technical and architectural roadmap objectives.
  • Worked with business and sales team to create pre-sales proposals and RFPs.
  • Executive presentations and dashboards reporting to senior management.
  • Ensured projects, processes and clients are managed diligently.
  • Partnered with other groups to work on strategy planning and industry benchmarking. Engaging and influences IT and business leaders to ensure the portfolio will deliver agreed business objectives.
  • Manage people on several projects to ensure smooth progress, tracking & reporting.
  • Work closely with other groups like Business, Architects, and Business Analysts & Project Managers to ensure that the bridge is maintained with the development team.
  • Identify and build relationships with key decision-makers, having a high degree of contact with other employees, clients and prospects
  • Estimation, planning and execution with specific focus on requirement analysis and design of solutions
  • Status reporting
  • Closely worked with the Group CIO to deliver reports and presentations to Executive Committee.
  • Worked with the team to set their expectations & goals and evaluate the performance.
  • Mentor team and help them in solve challenges and issues.
  • Assist in mentoring other team members through Design and Code peer reviews.

EMPLOYMENT HISTORY:

Senior Manager

Confidential

Responsibilities:

  • Application Development & Architecture projects on Microsoft technologies including SharePoint to design and implement new systems.
  • Doubled up as Technical architect to design application architecture, capacity planning & implementation.
  • Lead cross functional development teams to build, enhance and transform business services by successfully delivering on outcomes.
  • Work on IT Strategy & Planning to provide recommendation on development & architecture pieces.
  • Worked with business and sales team to create pre-sales proposals and RFPs.
  • Ensured projects, processes and clients are managed diligently.
  • Highly proficient in applying knowledge of IT technology frameworks, technical environment, and cross-organizational IT functions in technical choices for a variety of large, strategic efforts.
  • Partner with practice leaders, drives application of the company’s technical and architectural roadmap objectives.
  • Closely worked with the Group CIO to deliver reports and presentations to Executive Committee.
  • Worked with the team to set their expectations & goals and evaluate the performance.
  • Mentor team and help them in solve challenges and issues.
  • Assist in mentoring other team members through Design and Code peer reviews.
  • Estimation, planning and execution with specific focus on requirement analysis and design of solutions

Development/Delivery Manager

Confidential, Columbia, SC

Responsibilities:

  • Led projects on Microsoft Technologies including SharePoint & Confidential for Confidential global practice
  • Managed the team to deliver projects for Confidential US & global markets.
  • Partnered with architecture team to work on application designs.
  • Delivery of projects with highest quality & within deadlines.
  • Manage people on several projects to ensure smooth progress, tracking & reporting.

Principal Consultant

Confidential, Houston, TX

Responsibilities:

  • Worked with business and sales team to create pre-sales proposals and RFPs.
  • Partnered with other groups to work on strategy planning and industry benchmarking.
  • Work closely with other groups like Business, Architects, and Business Analysts & Project Managers to ensure that the bridge is maintained with the development team.

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