Project Manager Resume Profile

PROFESSIONAL SUMMARY

Highly analytical and project-oriented leader offering accomplished experience supporting local and global teams in diverse projects. Expert project manager and analyst recognized for a unique background in project management, business and systems analysis, information technology, quality assurance, database warehousing and technical writing.

Twenty-plus year's expert knowledge and experience:
SharePoint site project establishment and administration.
Writing extensive technical documents, including: Corporate SDLC policies and procedures, Training and User manuals, online interactive help systems, all PMI required project document in Corporate, State, Federal, and CALT environments.
Overseeing conversions, and development of large complex data warehouses for banks, state projects, and insurance divisions.
Representing organizations to external clients and vendors and managing team resources across project and multiple organization locations.
Identifying and developing business and technical requirements approved by Business Users, Vendors, and Client.
Providing Project Management skills for project scope, budgets, risk analysis and mitigation, project plans and schedules, communication plans, team resources, and vendor solutions.
Managing and leading client project delivery on time and within budget.
Experience, knowledge, and background in Information Technology, Finance, Banking and Lending, Insurance and Healthcare, Health Insurance Exchange, Medicaid, and Affordable Care Act.
Graduate of the Organizational Leadership Program at the University of Houston, Institute of Financial Education resident school Bachelor's Degree educational equivalency.
PMP Certification and Master of English Certification.
Database Administrator and developer.
Expert abilities in Microsoft Office, PowerPoint, Project, Visio, Adobe, Jira.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager responsible for the successful completion of very large projects with complex components, programs of interrelated projects, ensuring integration, coordination, scheduling and consistency of processes throughout the program/project lifecycle Leads both business and technical programs and projects originating from multiple areas.

Confidential

Program Analyst, Senior Business/Technical Analyst, Technical Writer, SharePoint Administrator.

Managed, tracked, and organized the state-wide Affordable Care Act ACA actions impacting 87 county offices, Arkansas State Project documents, and SharePoint sites for the Arkansas Department of Human Services DHS. Projects included new business processes, organizational structure, IT and cultural changes. For Arkansas Insurance Department AID , managed, wrote, and tracked all technical, training, and project documentation mandated by the Affordable Care Act, and maintained on the federal CALT documentation site.

Confidential

Senior Business Analyst, leading teams, managing projects: utilizing project management principals, methodologies, documentation, and solution delivery across enterprise-wide and vendor organizations. Responsible for: project requirements, case studies, test plans, and all deliverable documents. Monitored technical development, and obtained stakeholder signoff. Perform technical assistance as Systems Administrator, and System Analyst for DB/SQL/XML formats.

Confidential

IT Project Team Lead: Sarbanes-Oxley Project Lead, technical and research analyst, database administrator, and technical writer. Lead Programmer and educator for life, disability, and health individual and group insurance. Regularly worked on projects involving large complex software applications, large software conversions and upgrades, software development, database development and administration, software testing, production support, project tracking, production implementation, annual tax reporting, legal issues, regulatory research and compliance, and problem tracking, research, and resolution.

Confidential

Project team lead, technical and research analyst, technical writer, programmer, and educator. Regularly worked on projects involving financial complex software applications and conversions, and upgrades, software development, database development and administration, software testing, production support, project tracking, Y2K implementation, regulatory research and compliance and problem tracking, research, and resolution.

Additional work history is available.

COMPUTER SKILLS

Include, but are not limited to, the following:
Microsoft Office, Excel, Access, PowerPoint, Project, Visio, Adobe, JIRA, DBMS tools, Visual Basic/VBA, Paint Shop Pro, Corel, Blue Sky Software, SAS, HTML, VBA, XML, and SQL.
Hardware: PC/Laptops, networks, servers, various mainframes, mini-systems, ATM's, Bank and Retail stations, and Command Center mainframe processing/robotics.
Mainframe: MVS/ESA, VSAM/QSAM, COBOL, RPGII, FORTRAN, Pascal, Assembly, Easytrieve Plus, CA-Endevor, CICS, SAS, Relational Databases, DB2, IBM/Mainframe Tools, and Cyberlife 9901/0401.

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