Training Program Manager/associate Resume
Fort Meade, MD
SUMMARY:
Highly - skilled management professional with demonstrated success excelling in dynamic, fast-paced military and civilian environments. Exceptional communicator and collaborator; consistently recognized for enhancing team performance through training and professional development initiatives. Adept at skillfully managing multiple, competing priorities with unwavering professionalism.
CORE COMPETENCIES:
- Training & Career Development
- Data Analysis & Reporting
- Knowledge Management
- Financial Accountability
- Operations Leadership
- Instructional Design
- HRIS Technologies & Cybersecurity
- Compliance & Risk Mitigation
TECHNICAL SKILLS:
Technical Proficiencies: Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook), Exchange/Active Directory, Project, SharePoint, Intelink, JPAS, NISPOM, JTR, Costpoint, Workday,Remedy,Teams, Skype, Jabber, UltiPro, ADP
EXPERIENCE HIGHLIGHTS:
Confidential, Fort Meade, MD
Training Program Manager/Associate
Responsibilities:
- Advise senior management and influence culture of continuous improvement.
- Credited for successful deployment of training repository and user-friendly portal resulting in cost savings of 200%.
- Effectively mentored managers and training specialists in large-scale exercises between joint services to enhance team productivity.
Confidential, Fort Meade, MD
Knowledge Manager
Responsibilities:
- Leveraged comprehensive training skills to develop multifaceted documentation.
- Conducted in-depth risk assessments to verify operational compliance.
- Skillfully synchronized Information Management and Knowledge Management requirements; commended for diligent reduction in complex cyber information processing enabling time-sensitive discovery of adversary intention.
- Earned recognition for implementation of seven minute drills adopted as enterprise-wide protocols.
Confidential, Fort Meade, MD
Senior Administrator
Responsibilities:
- Developed and executes the strategy for gathering and analyzing data in order to drive meaningful results for the mission.
- Consulted with mission area leadership/subject matter experts to collect, collate, analyze program /operations data.
- Meticulously identified military billing errors for Confidential resulting in savings of $250K.
- Transformed Goodwill project estimating procedures with innovative data mining strategy, directly contributing to 25% increase in gross profit margin.
Confidential, Fort Bragg, NC / Fort Benning, GA
Help Desk Analyst
Responsibilities:
- Inspired and mentored end users in technical support position.
- Evaluated competitive products and technologies to enhance system functionality.
- Generated accurate reporting to aid in decision making.
- Conceptualized and introduced unprecedented procedures for command cybersecurity program utilized as standard for training and IT business requirements.
Confidential, Washington, DC
Human Resources Specialis
Responsibilities:
- Tracked HR recruiting, administrative, and financial performance.
- Coordinated change management plans and SOP updates.
- Solely managed all administrative and purchasing functions for Confidential Division Manager and 150 staff members.
- Earned recognition for Program Management Review (PMR) reporting improvements by analyzing transaction flow, performing data modeling, and assessing performance measurement techniques.