We provide IT Staff Augmentation Services!

Training Program Manager/associate Resume

Fort Meade, MD


Highly - skilled management professional with demonstrated success excelling in dynamic, fast-paced military and civilian environments. Exceptional communicator and collaborator; consistently recognized for enhancing team performance through training and professional development initiatives. Adept at skillfully managing multiple, competing priorities with unwavering professionalism.


  • Training & Career Development
  • Data Analysis & Reporting
  • Knowledge Management
  • Financial Accountability
  • Operations Leadership
  • Instructional Design
  • HRIS Technologies & Cybersecurity
  • Compliance & Risk Mitigation


Technical Proficiencies: Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook), Exchange/Active Directory, Project, SharePoint, Intelink, JPAS, NISPOM, JTR, Costpoint, Workday,Remedy,Teams, Skype, Jabber, UltiPro, ADP


Confidential, Fort Meade, MD

Training Program Manager/Associate


  • Advise senior management and influence culture of continuous improvement.
  • Credited for successful deployment of training repository and user-friendly portal resulting in cost savings of 200%.
  • Effectively mentored managers and training specialists in large-scale exercises between joint services to enhance team productivity.

Confidential, Fort Meade, MD

Knowledge Manager


  • Leveraged comprehensive training skills to develop multifaceted documentation.
  • Conducted in-depth risk assessments to verify operational compliance.
  • Skillfully synchronized Information Management and Knowledge Management requirements; commended for diligent reduction in complex cyber information processing enabling time-sensitive discovery of adversary intention.
  • Earned recognition for implementation of seven minute drills adopted as enterprise-wide protocols.

Confidential, Fort Meade, MD

Senior Administrator


  • Developed and executes the strategy for gathering and analyzing data in order to drive meaningful results for the mission.
  • Consulted with mission area leadership/subject matter experts to collect, collate, analyze program /operations data.
  • Meticulously identified military billing errors for Confidential resulting in savings of $250K.
  • Transformed Goodwill project estimating procedures with innovative data mining strategy, directly contributing to 25% increase in gross profit margin.

Confidential, Fort Bragg, NC / Fort Benning, GA

Help Desk Analyst


  • Inspired and mentored end users in technical support position.
  • Evaluated competitive products and technologies to enhance system functionality.
  • Generated accurate reporting to aid in decision making.
  • Conceptualized and introduced unprecedented procedures for command cybersecurity program utilized as standard for training and IT business requirements.

Confidential, Washington, DC

Human Resources Specialis


  • Tracked HR recruiting, administrative, and financial performance.
  • Coordinated change management plans and SOP updates.
  • Solely managed all administrative and purchasing functions for Confidential Division Manager and 150 staff members.
  • Earned recognition for Program Management Review (PMR) reporting improvements by analyzing transaction flow, performing data modeling, and assessing performance measurement techniques.

Hire Now