SUMMARY:

Highly - skilled management professional with demonstrated success excelling in dynamic, fast-paced military and civilian environments. Exceptional communicator and collaborator; consistently recognized for enhancing team performance through training and professional development initiatives. Adept at skillfully managing multiple, competing priorities with unwavering professionalism.

CORE COMPETENCIES:

• Training & Career Development
• Data Analysis & Reporting
• Knowledge Management
• Financial Accountability
• Operations Leadership
• Instructional Design
• HRIS Technologies & Cybersecurity
• Compliance & Risk Mitigation

TECHNICAL SKILLS:

Technical Proficiencies: Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook), Exchange/Active Directory, Project, SharePoint, Intelink, JPAS, NISPOM, JTR, Costpoint, Workday,Remedy,Teams, Skype, Jabber, UltiPro, ADP

EXPERIENCE HIGHLIGHTS:

Confidential, Fort Meade, MD

Training Program Manager/Associate

Responsibilities:

• Advise senior management and influence culture of continuous improvement.
• Credited for successful deployment of training repository and user-friendly portal resulting in cost savings of 200%.
• Effectively mentored managers and training specialists in large-scale exercises between joint services to enhance team productivity.

Confidential, Fort Meade, MD

Knowledge Manager

Responsibilities:

• Leveraged comprehensive training skills to develop multifaceted documentation.
• Conducted in-depth risk assessments to verify operational compliance.
• Skillfully synchronized Information Management and Knowledge Management requirements; commended for diligent reduction in complex cyber information processing enabling time-sensitive discovery of adversary intention.
• Earned recognition for implementation of seven minute drills adopted as enterprise-wide protocols.

Confidential, Fort Meade, MD

Senior Administrator

Responsibilities:

• Developed and executes the strategy for gathering and analyzing data in order to drive meaningful results for the mission.
• Consulted with mission area leadership/subject matter experts to collect, collate, analyze program /operations data.
• Meticulously identified military billing errors for Confidential resulting in savings of $250K.
• Transformed Goodwill project estimating procedures with innovative data mining strategy, directly contributing to 25% increase in gross profit margin.

Confidential, Fort Bragg, NC / Fort Benning, GA

Help Desk Analyst

Responsibilities:

• Inspired and mentored end users in technical support position.
• Evaluated competitive products and technologies to enhance system functionality.
• Generated accurate reporting to aid in decision making.
• Conceptualized and introduced unprecedented procedures for command cybersecurity program utilized as standard for training and IT business requirements.

Confidential, Washington, DC

Human Resources Specialis

Responsibilities:

• Tracked HR recruiting, administrative, and financial performance.
• Coordinated change management plans and SOP updates.
• Solely managed all administrative and purchasing functions for Confidential Division Manager and 150 staff members.
• Earned recognition for Program Management Review (PMR) reporting improvements by analyzing transaction flow, performing data modeling, and assessing performance measurement techniques.