SUMMARY:

Hands - on Certified Network Professional / Manager with broad-based expertise, encompassing all facets of: Project Management, Asset Management, Strategic Planning, NetWare to Windows Migration, IT Security, Cabling Infrastructure, VoIP, Logistics Planning, Linux / Unix Integration Systems Integration, Disaster Recovery, Systems Documentation, Windows Server 2003 and Server 2008. Build and develop IT staff and outsourcing support network to meet corporate objectives. Collaborate with senior management to develop short and long-range IT strategies. Develop scalable telecommunications network and cabling specifications.

TECHNICAL SKILLS:

• Software: Windows 2000 through Windows Server 2008, Windows XP, Vista, 7, and 8.1. NetWare to 5.1, RedHat, Ubuntu, Suse, and other Linux,, MS Exchange, Lotus Notes, Live State Recovery Server, Backup Exec, Acronis, NetBackup, ArcservIT, VOIP, VOIP IVRS, VOIP ACDS, and VOIP Call Groups, VPN, Visio, MS Project, Autocad, MS Operations Manager, SMS, Microsoft Office, HTML, CSS, Javascript, PHP and MysQl. Hardware:
• Routers, Firewalls, and Switches: Cisco, 3Com, Bay, Fortinet, Symantec

Servers, Desktops, and Laptops: Dell, Compaq, HP, IBM, Toshiba

PLEASE NOTE: See end of resume for brief summary of electrical / skilled trade experience.

EMPLOYMENT:

Confidential

Systems Engineer

Provide both remote and onsite IT support for numerous law firms in New Jersey.

Confidential

Electrician / IT Administrator

Perform light electrical work, and administrative work such as writing estimates and basic in-house IT management.

Confidential

IT Manager

Maintain upgrade IT infrastructures for 50-plus staff at Marimed. Manage hosted email and web server services, Cisco routers, Cisco and Hamachi VPN for remote offices and remote staff, and Cisco switches. Provide 24/7 IT support to all departments, including Kailana and Sea Change Hawaii programs, Accounting w/SAGE accounting software, Sales, and others. Manage company cell phones AT T, and upgrade 2 existing, old Nortel Meridian analog PBX systems to new Hawaiian Telcom Edgewater VOIP system that integrated both campuses main and farm into one phone system. Developed Call Trees based on extensive Station Reveiws, in close coordination with Hawaiian Tel project team. This phone project required that I design trenched fiber optic cabling between 3 buildings on the farm campus, and the hiring and management of electrical contractors for installing the Cat 5E internal VOIP phone cabling I completed the design, build, and terminating of all internal VOIP cabling and related racks 2 . These projects and others required significant interaction with and management of numerous outside vendors, to include but not limited to AT T, Hawaiian Telcom, American Electric, Oahu Electric, and others. Implemented Spiceworks Help Desk server.

Confidential

Co-Founder

Provide online electrician license exam prep-courses that are custom-written for all 50 US states electrician licensing exams.

Confidential

IT Manager

Maintain upgrade IT infrastructures for 100-plus staff at KGMB9. Manage Exchange 2003 mail server, Cisco routers, Cisco 3030 VPN concentrator, and Cisco switches. Provide 24/7 IT support to all station departments, including News, Engineering, Sales, and others. Build and deploy new client images to over 120 Windows XP PCs. Interact with CBS Network entities on the mainland, as well as numerous other vendors and contractors.

Confidential

Systems Engineer

Design, install, and support IT infrastructures for Busch Consulting clients that include credit unions, law firms, schools and churches. Technologies include MS Small Business Server 2003, Exchange 2003, Cisco, 3Com, and Fortinet routers and switches, Symantec and Acronis backups, HP servers and workstations, VMWare and Microsoft Virtual Server.

Confidential

Advanced Technical Support Agent

Provide first-time-resolution technical support to VONAGE business and residential customers utilizing skills developed during years of experience in prior positions, as well as extensive training received at VONAGE.

Confidential

Network Manager

• Managed a staff of six, responsible for maintaining and/or upgrading WAN connectivity to twenty-three boutiques in the US, Guam, and Saipan. Proposed and project managed implementation of Cisco VPN to all twenty-three boutiques and 160 remote sales personnel. The Boutique VPN upgrade, utilizing a Cisco VPN 3030 concentrator at the core, and Cisco CVPN3002 hardware clients with redundant DSL circuits for both multiplexing and failover at each boutique, resulted in a 400 increase of bandwidth to the 23 boutiques at a savings of over 500,000.00 per year.
• Proposed and project managed the implementation of two-redundant Cisco PIX 525 firewalls, one PIX 515 firewall, and three Cisco 4210 which when finished centralized the security, management, and monitoring both the enterprise Internet circuit six multiplexed T1s as well as nine private B2B circuits that were previously secured by individual Elron software firewalls.
• Designed, implemented, and maintained Norton Antivirus Corporate Edition system that automatically protected the entire US enterprise.
• Project managed and implemented the Server Consolidation project that resulted in the reduction of 151 Windows NT 4.0, Windows 2000, and Netware 3.2 servers from Dell to 59 IBM Blade servers and IBM X-series servers running Windows 2003 with Active Directory.
• Proposed and project managed the migration of all Chanel-usa.com DNS from Marshad Technologies to AT T, our primary ISP.
• Project managed the move of hosting site for from IBM-Germany to IBM-Raleigh, NC. This required confirmation, correction, and/or creation of aliases in 125 countries so that all their local traffic is now re-directed to the main site hosted in IBM's Raleigh facility.
• Provided ongoing support to the web development team, primarily located in the US, to include providing VPN connectivity for developers located in Europe and Latin America to IBM Raleigh, NC.
• Proposed, designed, and implemented enterprise-wide Fluke Optiview with Network Inspector WAN/LAN analysis, and maintenance system.
• Implemented Right-Fax server based faxing for numerous departments.
• Maintained scheduled 24/7 support coverage of entire network enterprise.
• Upgraded Mousse Partners A Chanel company from Windows NT 4.0 w/Exchange 5.5 to Windows 2003, Exchange 2003, and Active Directory.

Confidential

Network Manager / Senior Network Engineer

Services included network management, IT staff management, Windows NT to Windows 2000 migration, disaster recovery planning and implementation, and implementation NAVCE managed anti-virus systems.

Confidential

Project Manager

• Managed Windows 2000 Advanced Server rollout to ten regional sites.
• Supported migration from cc:Mail to Notes R5.
• Developed and supported deployment of Active Directory schema utilizing twenty-seven Compaq ML530 and ML370 servers.
• Designed and implemented Windows 95 to Windows 2000 Professional migration plan utilizing RIPREP and Norton Ghost Enterprise.
• Designed and installed Norton AntiVirus Corporate Enterprise system.
• Designed and implemented enterprise backup plan using CAI Arcserve 2000 and HP SureStore autoloader tape changers.

Confidential

Sr. LAN Engineer

• Managed new site rollouts for northern NJ region. Provided daily LAN / WAN support in Princeton campus to include:
• NT Server 4.0 builds and support.
• Daily backups of NT 4.0 Servers using Veritas Backup Exec.

Managed and implemented numerous end-user move/add/changes.

Confidential

Network Manager

• Responsible for sixty-five-user LAN. Supervised one desktop support position. Reported to the Managing Partner and Executive Committee, planned and managed the following projects:
• Upgraded from ISDN to T-1 Internet circuit.
• Installation and configuration of SonicWall Pro firewall.
• Migration from MS Exchange Server 5.5 w/Outlook 200 client to Novell GroupWise 5.5 Server and client.
• Installation and management of Norton Anti-Virus Corporate Enterprise managed anti-virus system.
• Integration of Novell 5.1 into existing NT Server 4.0 domain.
• Implementation of NT Workstation 4.0, upgrade from Windows 9X, as desktop OS standard.

Confidential

Project Manager

• Windows NT 4.0 to NetWare 5.1 NDS Migration
• Independent contract for development and implementation of district-wide migration from NT Server 4.0 to Novell's K12 School License Agreement product suite.
• Developed and maintained MS Project 98 project workplan detailing all rollout phases in weekly and monthly schedules.
• Produced and provided client with a Systems Manual containing detailed Visio drawings depicting Netware 5.1 NDS schema and the LAN / WAN infrastructure, Standard Operating Procedures SOPs, vendor contacts / data, and budgetary documentation.
• Specified, ordered, and built twelve Dell Poweredge servers for GroupWise 5.5, NetWare 5.1 file and print servers, Border Manager 3.5 Enterprise, and ZEN Works 2.0.
• Worked closely with and provided training to the District Network Engineer.
• Scripted and supervised the Norton Ghost-imaging of 350 NT Workstations, managing two staff LAN technicians.

Confidential

Network Engineer

• Consulting contract to provide Y2K preparedness services.
• Utilized Compaq Insight Manger I upgraded and managed twenty-five Compaq Proliant servers - fourteen NetWare 4.11 servers, eleven NT 4.0 servers.
• Re-worked existing NetWare and NT server backup procedures for Arcserve 6.1 for NetWare and Backup Exec 6.6 for NT.
• Provided scheduled shutdown support for server OS and hardware upgrades.
• Supported upgrades of M M Mars' proprietary SDS standard desktops system .

Confidential

Network Engineer

Consulting services on a per-diem basis for NYC clients.

Confidential

Senior LAN/WAN Engineer

• Four-month contract to support consolidation and mergers.
• Engineered the upgrade of Novell NDS on twenty-four NetWare 4.11 servers at seventeen company sites.
• Designed and implemented the migration to CommandCom F-PROT antivirus software, establishing a completely automatic PUSH installation and virus DEF file updates to all client workstations and NetWare servers.
• Developed company Disaster Recovery Plan with Comdisco Corporation.
• Supported planned Princeton office expansion project management.
• Managed contractor installation of additional power wiring for Princeton server room.
• Setup and installed two Network General DSS network sniffers - one in Princeton, the other in Chicago.
• Evaluated, recommended, setup, and installed two Windows NT 4.0 servers running SuperScout Internet activity Monitoring application.
• Maintained six Compaq Proliant 2500 servers single processors in Princeton office.

Confidential

TIS Rollout Project ManagerPacific Northwest Region

• Managed implementation of technical standards to support merger of Johnson Higgins and Marsh-McLennan.
• Traveled extensively to JHMMI West Region sites to support six sites with 3,300 users in New York City, San Jose, San Francisco, Seattle, Portland and Salt Lake City.
• Managed team of local technicians to migrate local JHMMI users from their existing network environment to the new JHMMI standards.
• Managed deployment of both the legacy technology and the new JHMMI standard technology of:
• Pre-rollout: NetWare 3.1, Windows 3.1, cc:Mail, OpenMail, Notes 3.5, Smartsuite, Token Ring 16Mb
• Post Rollout: NT Server 4.0, Windows 95, Notes 4.61c, MS Office 97, Ethernet Fast Switched

Confidential

Manager of Operations and Network Services

• Managed LAN technician staff of four at corporate headquarters.
• Designed, implemented, and supervised migration/upgrade from Netware 4.10 to Windows NT 4.0, Windows 3.11 to Windows 95, WordPerfect Suite to Microsoft Office 97, and 10BaseT to 100BaseT switched Ethernet.
• Designed and developed the WAN topology, to include establishing the TCP/IP addressing scheme and related services. Worked closely with MCI, Siemens, 3Com, and Graybar.
• Completed upgrade/replacement of 175 workstations from 386/486 hardware to Pentium PCs 200mhz to 266mzh. Hired certified instructor to train staff in Windows 95, MS Word97, Access, and Excel.
• Produced custom staff training manuals with ZIFF-Davis Education.
• Interviewed and evaluated major telco carriers with eventual selection of MCI for consolidation of communication voice and data services over T1 circuits.
• Built, deployed, and integrated fourteen NT 4.0 servers into existing NetWare 4.10 environment.
• Traveled to all domestic company sites and personally set up 3Com routers on MCI T1 circuits.
• Managed and supported installation of Siemens Hicom digital PBX at Ft. Lee headquarters.
• Designed and supervised installation of 125' aerial fiber-optic cable between two buildings to effect workstation upgrades in Sumpter, SC production plant.
• Secured local third party consulting support for ten corporate sites throughout the country.
• Re-designed the corporate MIS center, supervised and supported all related work.

Confidential

Systems Administrator

• Provided physical infrastructure design and deployment services to include:
• File server support and integration - NetWare 3.12, 4.11and Windows NT 4.0.
• WAN connectivity deployment and integration.
• Help Desk support for seventy-five users.
• Special Project - EDP Nettech Program Coordinator
• Developed and produced innovative three-month networking course for welfare-to-work candidates, including:
• Four weeks of NetWare 4.11 Systems Administration.
• Four weeks of Windows 3.1 and 95 and DOS, Copper and Fiber fundamentals.
• Four weeks Windows NT Systems Administration Training.

Confidential

Logistics Analyst

Supported move-add-changes for 4,000 end users in mid-town Manhattan facilities.