Program Manager Resume

PROFESSIONAL EXPERIENCE

Confidential

Program Manager

Responsibilities:

work with Sales & Delivery on putting together proposals, SOWs, respond to RFPs, demo’s, identify and secure contract extensions. Work with alliance partners such as SAP, Vistex, etc.
Delivery: manage complex, high dollar value & strategic SAP implementations.
Project phases included Inception, Requirements, Design (Blueprinting) following Google SDLC. Functional areas included OTC, SAP SOM, BRIM, CI, CC, RAR, GRC, GDPR. Vistex implementation & SAP integration. Integration included Saleforce CRM/CPQ, Concur, Ariba & Informatica. The work required strategy, 3 - year roadmap development, validation / discovery workshops, Capability Workshops, business / functional requirements & design, RICEFW, Release roadmap, Data strategy, MDM, project governance & controls, evaluation of various technologies & risks, etc. SI team size was 170 FTEs geographically dispersed. Developed several change orders & additional contracts incl Vistex.
S/4 HANA Retail lead for Nike. Managed first phase to identify and document scope and requirements through series of workshops. Developed strategic 3 year roadmap that included first phase deployment to Greater China. Scope included S/4 1709 Central FIN, RTR (record to report), PTP (plan to produce), STP (source to pay), OTC (order to cash), data & analytics, architecture, integration & security. Used HPQC & WPB for testing/learning. Project team of over 80 consultants.

Confidential

Program Manager

Responsibilities:

Run Professional Services (pre-sales & delivery) in the West Region. Solutions include delivery work with Hybris, Concur, Ariba, SLO/DMO database carve out, SuccessFactors, Fieldglass, IoT, Leonardo, Fiori, HCM, C4C, C/4 HANA, ECC 5.0, 6.0, S/4, HEC / cloud, S/4 HANA, SaaS, Callidus, Gigya, CORE Systems, Digital Boardroom, SAP Activate methodology. Implementations using on premise, HEC, GCP, and AWS.
Sales: work in pre-sales capacity to negotiate deals and extensions. Deliver SAP point of view (POV), provide strategic thinking and built key client relationships. Manage scoping workshops.
Delivery: Manage client satisfaction, program KPIs, financial health, resources, quality gates, overall delivery. Programs from small POC to over $25M engagements.
Western Leader for all company divestiture & mergers / acquisitions with SLO & DMO solutions.
Western Leader for all Leonardo & IoT programs and deals.
SAP internal change champion for Callidus acquisition and rollout within SAP
Experience with projects with SAP replacement or integrations with Salesforce, Hyperion, MS Dynamics
SAP internal owner of PROQ partnership & POC deployments.