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Program Manager Resume

Nutley, NJ

PROFESSIONAL SUMMARY:

  • 20+ years of experience in IT Hardware Infrastructure & Software Integration planning and execution
  • Managed Global Project interdisciplinary teams of up to 50 employees within PMO environment

PROJECT MANAGEMENT EXPERIENCE:

Confidential, Nutley, NJ

Program Manager

Responsibilities:

  • Program level management using Agile principles to report on the entire IT Infrastructure and IT Security portfolios and effectively institute change
  • Implementation of enterprise wide controls to effectively manage the four types of work: Business related, IT related, planned work (maintenance), and unplanned work
  • Provide a Kanban weighted evaluation to the IT body of work to have Executive leadership understand the constraints inherent within the operational systems
  • Developed/tracked detailed project plans including schedules, technical and business requirements, cost estimates, resource plans, communication plans, risk mitigation plans, and issue resolution plans. In addition: developed and delivered project reports, proposals, and documentation to Senior leadership, lastly produced executive reports on the projects and kept key leadership apprised of project risk/changes and maintained Senior Management expectations

Confidential, Secaucus, NJ

Senior Project Manager

Responsibilities:

  • Implemented build out for 400+ users in Hyderabad, India using local vendors and MPLS connectivity
  • Managed Program Level projects, budgets exceeding $7.5 MM, which involved both Infrastructure and Application integration teams. Pittsburgh, Erie, and ESW Q - Suite Upgrade Project included over 50 application owners
  • Adherence to strict project guidelines within the Confidential PEP Framework, and knowledgeable of QA Compliance requirements for Quest for Tollgate / QA reviews
  • Managed Project Schedule, Financials, Staff Assignment, Risks & Issues all tracked through Clarity application
  • Coordinated FDA 21 CFR Part 11 Compliance efforts for the Esoteric East and West projects with Quest SME’s
  • Chaired and organized all communications, administrative, and clerical efforts related to project activities
  • Implemented Esoteric East and West: these are two new Q-Suite labs based on QLS software, and the first medical specimen processing lab conversions in the past 5 years, ESW was on time and under budget. This project included application development, & 3 separate environmental builds: Development, Validation, and Production, Referral Lab connectivity, and User Acceptance Testing with defect tracking using Smart Bear
  • Implemented Pittsburgh and Erie Q-Suite software systems simultaneously following all application build and test protocols established in the ESW build. This project was also brought in on time and under budget. This project included application development, 3 separate environmental builds: Development, Validation, and Production, Referral Lab connectivity, and User Acceptance Testing with defect tracking using Smart Bear
  • Implemented DLO, Diagnostic Laboratory of Oklahoma, IDAA platform to enable a web based ordering system in addition to all IT tasks relating to inter-lab connectivity including interface implementation, translation, and sister to sister connectivity

Confidential, Berkeley Heights, NJ

Senior Project Manager

Responsibilities:

  • Directed 3 Program Management Office initiatives: WIN7 Laptop upgrade for over 4500 users, XenDesktop upgrade for over 4000 users, and Citrix Xen App 6.5 upgrade for over 8000 users in North and Latin America.
  • Worked with project managers to determine which Business Units were available for upgrade based upon several factors (WIN7, XenDesktop, Citrix 6.5): application provisioning, testing and pilot programs, application
  • Identified existing risks for project viability and managed risk throughout the project life cycle and made contingency plans to manage issues that pose risk to budget, time delivery or functionality
  • Managed other project managers and project technical leads, set and managed budgets and timelines, managed multiple projects concurrently, defined project Key performance Indicators (KPIs), as well as managed both in-house development teams as well as vendor supported applications with Microsoft using DashWorks as a deployment tool.

Confidential, New York, NY

Senior Project Manager

Responsibilities:

  • Overall Windows 7 Global upgrades cumulatively exceeded 1000 desktops within the Mergers, Acquisitions, and Divestitures Portfolio within the ITS Department using TR proprietary software including Autex, FX ALL, and Eikon Messenger
  • Responsible for close of the FX ALL Acquisition integration and Windows XP to Windows 7 desktop migration efforts with a Critical Path date assignment for the second largest TR acquisition including; 3 Global locations, and 350+ Global and Remote employees using the FX Trading, and FX ALL applications
  • Moved FX ALL NYC Headquarters to Thomson NYC Headquarters at Three Times Square 3 months post project close which consisted of 250 employees with desktop upgrades including both Eikon trading platform and messaging
  • Proactively drove high quality project deliverables, evaluated dependencies, and managed critical path items. Also managed changes in project scope using change control procedures, and created contingency plans as a result. In addition preformed project reporting through Clarity

Confidential, New York, NY

Project Manager

Responsibilities:

  • Desktop Migration from Windows XP to Windows 7 for over 600 desktops users and related hardware
  • Coordination of conversion of over 500 applications to the WIN7 platform for over 5 regional offices
  • Conducting all administrative duties relating to issue log, action item tracking, risk issue management, and reporting

Confidential, Phoenix, AZ

Project Manager

Responsibilities:

  • Managing all aspects of the technical nature of the engagement relating to an AD and Exchange 2010 migration.
  • Migrating users from GroupWise to MS Exchange 2010 using Quest conversion tools for over 1500 users.
  • Implementing Alpha, Beta, Phase 1, and Phase 2 for the messaging implementation and managing all dependences

Confidential, New York, NY

Global Service Delivery Project Manager

Responsibilities:

  • Co-Location of 2 Data Centers for NYC Based Hedge Fund at Quest sites in New Jersey and Ohio using current technologies such as: VMware / VSphere / VCenter, ESX, SUN/Solaris, EMC SAN, Proofpoint, Avamar Backup, Recover Point, RSA Token Access, and Cisco Telephony architecture.

Confidential, New York, NY

Global Enterprise Infrastructure Project Manager

Responsibilities:

  • MS .Net 4 Framework Deployment: The objective of this project was to have the .NET 4 Framework deployed on all of Confidential ’s end-user PCs and Virtual Machines (63,000) and available for server platforms. Build testing, Business Unit testing, and overall application testing was performed, along with deployment re-testing and risk assessment. MS SharePoint used for document repository, and issue tracking

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