Summary

Goal driven, highly organized, compassionate, accountable professional with exceptional leadership, and supervisory skills. Possess 15 years specialized experience in project management, business management strategies, procurement, risk management, and supply chain management. Organized, take-charge professional with exceptional follow-through abilities and excellent management skills able to plan and oversee projects/programs from concept to successful conclusion. A hands-on manager and critical thinker who can learn quickly, develop expertise, and produce immediate contributions in systems, analysis, business operations, and motivational team management. Possess a valuable blend of leadership, creative, and analytical abilities that combine efficiency with creativity to produce bottom-line results.

Core competencies include:

Professional Experience

Confidential

Communication Analyst

Provides communication analyst support to the National Institute of Allergy and Infectious Diseases NIAID SharePoint SP 2010 to 2013 migration project. Analyzes, access, and gathers information from internal and external stakeholders of SharePoint users in NIAID. Determines the means of communication channel for all groups in the organization. Currently, creating a communication's plan for the project.

Project Manager

Managed a team in creating a SP site for CIOSP3 project. Conducted scrum, status and demonstrations meetings with stakeholders. Gathered requirements for the site. Created a project schedule for requirements. Coordinate with staff on status addressed risks and/or issues with program manager as needed.

Project Coordinator

• Profound ability to interface and coordinate project scope. Highly experienced in tracking and reporting on specific projects and assumed deadlines. In depth knowledge of coordinating activities between software development sprint activities and implementation for clients in grants management and performance measurement data collection and analysis in an agile environment. Assists Program Director and four Program Managers on Health Resources and Services Administration HRSA Bureau Reporting Systems BRS HRSA Data Warehouse HDW and National Heart, Lung, and Blood Institute NHLBI programs. Works in an agile software development environment in a Capability Maturity Model Integration CMMI Level 3 organization. Conducts monthly risk meetings with teams to discuss proposed and existing risk. Brainstorms with team on mitigation solutions for each risk. Manages the risk management tool. Analyzes, annotates, and gathers potential risk descriptions for reports to customer. Conducted and revamped risk training program for BRS team. Schedule, participate and prepare internal dry run meeting in preparation for customer demonstration meetings. Gathers and consolidates peer reviews. Gathers performance metrics for monthly leadership meeting. Analyzes metrics trends across teams as an effort to improve processes. Consolidates monthly performance metrics into quarterly reports for customer. Validates CMMI core plans, and updates across programs. Documents requirements, including business rules and functional and technical requirements. Manages daily contract and team administrative and logistical operations, including time tracking for subcontractors and reporting, new team member orientation, requisition processing for temporary employees in Fieldglass, and organization chart updates with Visio. Coordinates staff candidate interviews with managers and technical leads. Schedules sprint activity meetings, and manages sprint calendar for all programs. Designed and created sprint calendar, making it easier for management and team to remain on track with project. Developed performance metrics trend report used at monthly leadership meetings. Compile and conduct resource planning meetings per sprint. Take meeting minute notes for multiple internal and external meetings such as: Leadership, customer status, change management, metrics review, and risk management meetings. Update, deliver and coordinate with teams monthly and weekly status reports for all programs. Preparing and planning organizational events
• Captain Team Lead for American Heart Association August November 2013 present
• Team Captain to help recruit people to register and walk at the DC Heart Walk. Create awareness and raise funding to help with research.
• - Raised 811 for 2014 DC Heart Walk Campaign

Selected Contributions:

• Designed and created sprint calendar for all programs making it easier for Management and team to remain on track with project.
• Developed Performance Metrics Trend Report used at monthly Leadership meetings.
• Created tracking tool for new team member's onboarding to the company within the Division.
• Authored instructions for tasking for project coordinator role.
• Created / manage shared staffing report across all teams and consolidate report monthly for Management.
• Process improvements: analyzes and compiles Estimate At Completion EAC reports assisting Program Director and Program Managers in providing accurate staffing estimates.
• o Analyze discrepancies and communicate findings to Program Director and Program Managers

Confidential

Program Administrator

• Directly performed and supported numerous program management and contract-related functions necessary to support administration of the subcontract and the Project Managers within deadline and changing priorities. Responsibilities included the preparation of Task Execution Plan support, budget estimates, travel requests, overtime requested and the preparation of contract status report input. Processed expense reports, expense authorizations submitted travel cost estimates to the PRIME. Intimate working knowledge of the Federal Acquisition Regulations and Defense Federal Acquisition Regulations FARs/DFARs , including Cost Accounting Standards. Procured goods and services for mission support worldwide utilizing Costpoint. Ensured competitive bidding and that purchase from vendors are at the lowest possible cost consistent with quality and delivery requirements. Submitted Request for Quotes RFQ and security clearance requests utilizing NewScale. Submitted Non-Purchase Order NON-POs payments for invoices that were direct billed to SAIC e.g. hotel bills, relocation invoices and medical bills for deployments . Completed/updated monthly status reports and delivered to the customer.

Selected Contributions:

• Provided support across five programs involving complex domestic and international travel for more than 200 deployed personnel in support of DoD information technology networks following Federal Travel Regulations FTR .
• Created Purchase Requests PR in Costpoint purchasing equipment totaling over 40 million.
• Processed over 100 General Labor Category GLC analyses of employee's resumes in Fusion across five programs within a timely manner.

Confidential

Medical Support Assistant

• Managed, oversaw and had the authority to control 24 specialty clinics with multiple
• Physicians. Understood and applied administrative laws, policies, and regulations pertaining to safety and occupational health programs and HIPAA. Researched and reviewed Computerized Patient Record System CPRS and Veterans Health Information System and Technology Architecture Vista daily to ensure patients information and correspondence notes are accurate and match provider's comments when necessary. Planned and carried out specific clinical operations and resolved many conflicts. Quickly cross-trained through-out multiple specialty clinics within three months in the Veterans Affairs VA Hospital.
• Selected Contributions:
• Administered nearly 100 appointment scheduling, reminders and consults adhering to the Veterans Affairs Hospital prescribed scheduling guidelines and procedures daily.
• Developed effective and efficient processes to maximize clinician productivity.
• Provided superior customer service to the veterans received several appreciation notes from patients.

Confidential

Medical Automation/Records Specialist

Counseled and assisted active duty members and veterans on information in obtaining medical documents providing applications and guidelines. Gathered requisite evidence from medical documents to support claimant in benefit determination. Used Composite Health Care System CHCS/ALTA to research/gather documents.

Selected Contributions:

• Directed the reduction of a 90 day medical request backlog to a one day turn around completion within four months.
• Researched, interpreted and applied policies, laws and regulations to develop solutions to problems and to advise higher level management.
• Provided guidance and training to employees of program processes.

Confidential

Logistics Manager

• Managed and directed quality control and provided Pipeline and forecasted logistical and financial analysis to assist Director and Senior Management. Determined priorities to support financial projects and maintained effective relationships within internal business functions to achieve organization goals. Managed supply chain to include procurement and tracking of over 200 types of sensitive, classified, and unclassified spare parts for strike fighter aircraft to satisfy worldwide combat and humanitarian requirements. Researched, formatted, analyzed and briefed time-critical data regarding grounding of strike fighter aircraft decisions to senior management. Conducted and coordinated quarterly internal audit visits and reported audit details to organization senior leadership.
• Program Management: Managed various programs/projects while serving in the USAF. Managed Avionics program valued at over 40.5M. Maintained close, collaborative relationship with customer and built relationships with gaining customers. Managed training program for organization of over 150 personnel.
• Risk Management: Reviewed risks section conducted biweekly meetings with team to mitigate identified risks. Approved or disapproved proposed risks identified by team members.
• Process Analysis: Established a benchmark training program helping trainees pass their required career development program/exam. Assisted in developing a university type approach reducing delays in readiness training and career skill-level upgrades and exceeding Air Force's requirement. Analyzed procedures and processes updated continuity binders and remaining abreast of updated policies and procedures. Managed the identification and streamlined of 30 processes, saving the organization 250K.
• Business Analysis: Controlled and managed Avionics assets worth over 40.5M received Flight Logistic Professional of the Year award. Established plan to ensure the right amount of assets were stocked, meeting the demand of the customer, including controlling costs and planning personnel requirements.
• Supervisory: Supervised a team of five employees for six years. Conducted mid and annual employee evaluation reports. Conducted weekly staff meetings. Established monthly logistic/supply chain training to Avionics technicians, reducing error rate by 75 . Counseled and document staff when necessary. Attended leadership/management schools and adopted leadership methodologies.

Selected Contributions:

• Received the Air Force Commendation Medal for establishing a benchmark training program which contributed to an Excellent rating by the Europe Inspector General Functional Inspection.
• Managed logistics training to 45 avionics technicians reducing error rate by 75 .
• Established a benchmarked training program which exceeded Air Force's requirement with zero delays in readiness training and career skill-level upgrades.
• Developed 204 detailed lesson plans and 44 specialized elective courses leading to 95 of trainees upgraded within two years.
• Managed return of 2.4K Avionics parts valued at 40.5M reducing inventory overage valued at 21M --received Maintenance Support Professional of the Year award.
• Researched, analyzed, and corrected inventory discrepancies valued at 100K.
• Managed the identification and streamlining of 30 processes saving the organization 250K.
• Directed a strict validation of over 5,000 line items producing a 92 inventory accuracy rate received Outstanding Performer award.
• Technical Proficiencies