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Sr Project Manager Resume

Swiftwater, PA

SUMMARY:

  • Resourceful and process - oriented IS Project Management professional successful in leading technical projects and process improvement initiatives that drive end-user and customer satisfaction.
  • A unique combination of technology and social communication skills that propels pinpoint communications between external clients, internal business unit groups, and IT resources.
  • Background in leading the cross-functional project teams, managing the day to day operations, and serving as the primary internal point of contact for the projects.
  • Budget / Financial Management including Business Case completion
  • Business Knowledge: Proficient in multiple business disciplines and functions
  • Planview Experience managing projects in a larger company
  • Strong with Risk Management skills; Steering Committee Presentations; Emergency Change Controls.
  • Mastery of project planning and business need justification.
  • Mastery of SDLC methodologies and common industry tools.
  • Excellent communication, negotiation and relationship management skills.
  • Proven ability to adapt quickly to change and drive structure in ambiguous environments.
  • Self-starter who identifies opportunities and engages with limited management direction
  • Excellent judgment, decision making and prioritization skills
  • Excellent team building and collaboration skills across teams and divisions.
  • Ability to influence peers and leaders across organizational boundaries without positional authority.

TECHNICAL PROFICIENCIES:

ITIL V3; AGILE Methodology; Scrum; WATERFALL Methodology, SharePoint, Jira

PROFESSIONAL EXPERIENCE:

Confidential, Swiftwater, PA

SR Project Manager

Responsibilities:

  • Facilitate definition and creation of Project Confidential and project requirements.
  • Tracked the allocated ITS Budget and report spending curve.
  • Provided core project management expertise for the full lifecycle of initiatives, including but not limited to: project planning, initiation, resourcing, execution, monitoring, control and completion.
  • Responsible for customer project governance, stewardship, financial management and project planning.
  • Owned the creation and updating of relevant project documentation including:
  • Project Plan/Stage Gate Projects
  • Change Management Process
  • Risk Mitigation Plan
  • Project Controls
  • Project Budgets (500k - 2m)
  • Project Steering Committees
  • Project Master Schedules
  • Raci Matrix/Risk Registrar
  • Experienced in full project lifecycle implementations (5-7+ years) with preference for CLM/CRM/ERP/SCM/CMS deployments .
  • Actively contributed to continuous PMO improvements and published contributions to the knowledge base and lessons learn archives.

Projects skills experience: New Infrastructure Implementations, SAP, CRM, Sales Force, Service Now, Microsoft Azure; Microsoft Cloud; Office 365; CISCO Unified Call Manager; COTS; Shop Floor Pharma applications (MES, LIMS, etc.); Creston; VTC & GMP Environments.

Confidential, Scranton, PA

Project Manager

Responsibilities:

  • Managing projects from concept through completion and developing project requirement documents for the Confidential account.
  • Managed Infrastructure Projects related to Network, Voice (VOIP), & Storage, Etc.
  • Manage project plans in a Cross Functional and Matrix environment.
  • Tasks included risk management plans, delivery processes, communication plans, reporting/auditing plans, vendor selection, and Disaster Recovery Projects. IBM Mobile Support Services.
  • Campus Network Refreshes.

Confidential, Scranton, PA

Site IS Lead for Infrastructure

Responsibilities:

  • Serve in Project Management and Systems Engineer capacity for outsourced services deliver to multiple Confidential Insurance Company account locations.
  • Spearheaded Infrastructure Projects, Service level agreements, RFP’s, SOW’s and Management for Desk Side Services.

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