Scrum Master / Technical Project Manager Resume
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SUMMARY:
An experienced servant leader and coach to agile Teams, having worked with major companies in finance, hospitality, pharmaceutical, manufacturing, retail and government. Over 20 yrs of Project Portfolio Management and 6 years of Scaled Agile in an enterprise Lean - Agile transformation within/supporting enterprise IT.
EMPLOYMENT:
Confidential
Scrum Master / Technical Project Manager
Responsibilities:
- Technical Project Manager for Digital Workplace products.
- Assigned to Enterprise Search, a PaaS based facility that can learn and adapt to provide increasingly useful results capable of completing everyday tasks.
- DevOps Team platform includes a Google-like UI, AI/ML features using Apache Solr and multiple custom integrations.
Confidential
Scrum Master / Agile Coach
Responsibilities:
- Senior Program Manager for IT ePMO supporting program portfolios across all IT domains. SAFe® 4 Program Consultant (SPC) supporting Scrum Master Community of Practice and lead enterprise SAFe training program.
- Scrum Master/RTE for Enterprise Data Warehouse/Business Intelligence Teams working to improve the delivery of software and provide superior customer experience through DevOps excellence.
Confidential
Program Manager
Responsibilities:
- Managed a portfolio of software integration and migration projects, software/hardware platform migration and business process change/outsourcing for supply-chain, accounting and payroll. Featured solutions include Microsoft Dynamics, SharePoint, ProjectServer, Workday, Salesforce, eCommerce business intelligence and retail point of sale.
Confidential
Program Manager
Responsibilities:
- Leadership of a custom application and connected systems implementation for the City of Los Angeles.
- Acted as Agile Coach, Release Manager and facilitated the Product steering committee.
- The delivered product combined Azure Cloud Computing Platform & Services, Google Maps API, enterprise service bus and ASP.NET MVC development framework.
Confidential
Senior Engagement Manager
Responsibilities:
- Leadership of customer engagement within several industries.
- Measurable customer value driven through business relationship management, sales cycle management, direct consulting and consulting team supervision.
- Featured solution delivery used Microsoft Project Portfolio Server, Project Server and SharePoint Server. information architecture, architecture design, custom development/configuration, testing and operational training that aligned to an organization’s corporate standards and support capabilities.
Confidential
Program Manager
Responsibilities:
- Responsible for functional and organizational process improvement (business transformation) through business process management (BPM) methodologies including; process benchmarking, capability maturity model integration (CMMi/CMM), Lean, Six Sigma and Total Quality Management.
- Planning and execution of multiple projects within the Data Warehouse/Business Intelligence group impacting Team members world-wide.