Scrum Master / Technical Project Manager Resume

SUMMARY:

An experienced servant leader and coach to agile Teams, having worked with major companies in finance, hospitality, pharmaceutical, manufacturing, retail and government. Over 20 yrs of Project Portfolio Management and 6 years of Scaled Agile in an enterprise Lean - Agile transformation within/supporting enterprise IT.

EMPLOYMENT:

Confidential

Scrum Master / Technical Project Manager

Responsibilities:

Technical Project Manager for Digital Workplace products.
Assigned to Enterprise Search, a PaaS based facility that can learn and adapt to provide increasingly useful results capable of completing everyday tasks.
DevOps Team platform includes a Google-like UI, AI/ML features using Apache Solr and multiple custom integrations.

Confidential

Scrum Master / Agile Coach

Responsibilities:

Senior Program Manager for IT ePMO supporting program portfolios across all IT domains. SAFe® 4 Program Consultant (SPC) supporting Scrum Master Community of Practice and lead enterprise SAFe training program.
Scrum Master/RTE for Enterprise Data Warehouse/Business Intelligence Teams working to improve the delivery of software and provide superior customer experience through DevOps excellence.

Confidential

Program Manager

Responsibilities:

Managed a portfolio of software integration and migration projects, software/hardware platform migration and business process change/outsourcing for supply-chain, accounting and payroll. Featured solutions include Microsoft Dynamics, SharePoint, ProjectServer, Workday, Salesforce, eCommerce business intelligence and retail point of sale.

Confidential

Program Manager

Responsibilities:

Leadership of a custom application and connected systems implementation for the City of Los Angeles.
Acted as Agile Coach, Release Manager and facilitated the Product steering committee.
The delivered product combined Azure Cloud Computing Platform & Services, Google Maps API, enterprise service bus and ASP.NET MVC development framework.

Confidential

Senior Engagement Manager

Responsibilities:

Leadership of customer engagement within several industries.
Measurable customer value driven through business relationship management, sales cycle management, direct consulting and consulting team supervision.
Featured solution delivery used Microsoft Project Portfolio Server, Project Server and SharePoint Server. information architecture, architecture design, custom development/configuration, testing and operational training that aligned to an organization’s corporate standards and support capabilities.

Confidential

Program Manager

Responsibilities:

Responsible for functional and organizational process improvement (business transformation) through business process management (BPM) methodologies including; process benchmarking, capability maturity model integration (CMMi/CMM), Lean, Six Sigma and Total Quality Management.
Planning and execution of multiple projects within the Data Warehouse/Business Intelligence group impacting Team members world-wide.

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