SUMMARY:

An experienced servant leader and coach to agile Teams, having worked with major companies in finance, hospitality, pharmaceutical, manufacturing, retail and government. Over 20 yrs of Project Portfolio Management and 6 years of Scaled Agile in an enterprise Lean - Agile transformation within/supporting enterprise IT.

EMPLOYMENT:

Confidential

Scrum Master / Technical Project Manager

Responsibilities:

• Technical Project Manager for Digital Workplace products.
• Assigned to Enterprise Search, a PaaS based facility that can learn and adapt to provide increasingly useful results capable of completing everyday tasks.
• DevOps Team platform includes a Google-like UI, AI/ML features using Apache Solr and multiple custom integrations.

Confidential

Scrum Master / Agile Coach

Responsibilities:

• Senior Program Manager for IT ePMO supporting program portfolios across all IT domains. SAFe® 4 Program Consultant (SPC) supporting Scrum Master Community of Practice and lead enterprise SAFe training program.
• Scrum Master/RTE for Enterprise Data Warehouse/Business Intelligence Teams working to improve the delivery of software and provide superior customer experience through DevOps excellence.

Confidential

Program Manager

Responsibilities:

• Managed a portfolio of software integration and migration projects, software/hardware platform migration and business process change/outsourcing for supply-chain, accounting and payroll. Featured solutions include Microsoft Dynamics, SharePoint, ProjectServer, Workday, Salesforce, eCommerce business intelligence and retail point of sale.

Confidential

Program Manager

Responsibilities:

• Leadership of a custom application and connected systems implementation for the City of Los Angeles.
• Acted as Agile Coach, Release Manager and facilitated the Product steering committee.
• The delivered product combined Azure Cloud Computing Platform & Services, Google Maps API, enterprise service bus and ASP.NET MVC development framework.

Confidential

Senior Engagement Manager

Responsibilities:

• Leadership of customer engagement within several industries.
• Measurable customer value driven through business relationship management, sales cycle management, direct consulting and consulting team supervision.
• Featured solution delivery used Microsoft Project Portfolio Server, Project Server and SharePoint Server. information architecture, architecture design, custom development/configuration, testing and operational training that aligned to an organization’s corporate standards and support capabilities.

Confidential

Program Manager

Responsibilities:

• Responsible for functional and organizational process improvement (business transformation) through business process management (BPM) methodologies including; process benchmarking, capability maturity model integration (CMMi/CMM), Lean, Six Sigma and Total Quality Management.
• Planning and execution of multiple projects within the Data Warehouse/Business Intelligence group impacting Team members world-wide.