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Program Manager Resume Profile

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Professional Experience

Confidential

  • Technical Library IT Manager - inventor, planner, teacher, programmer, administrator, researcher, TODO
  • Revolutionized 60,000 volume paper library to electronic reader design saving over 11 million dollars
  • Developed concept using iPads versus ruggedized laptops to remotely access electronic reports
  • Collaborated on comprehensive Business Case Analysis project presented at corporate level leadership
  • Authored detailed Test Management Plan for procurement, trainer and implementer of project phases
  • Created and trained military course curriculum for over 500 hundred geo-dispersed students
  • Six Sigma on procedures to reduced processing time and control of time sensitive and safety reports
  • Invented and trained first of a kind conference with multiple affiliations for worldwide support theme
  • Conceptualized electronic program, eliminating bulky paper documentation on deploying aircraft
  • Represented corporate division at nationwide TODO management planning and policy convention
  • Designed and Implemented software application HELP desk. Provided top tier support 24/7 operation
  • Authored and Edited corporate policy documents pertaining to inspection and safety requirements
  • Composed prototype data base for ad hoc emergency management team in compressed timeframe
  • Extensively researched for and saved scores of thousands of dollars on IT equipment procurement

Confidential

  • Project Manager - Help-Desk/Customer support, data mining, disaster recovery specialist
  • Data integrity analyst for large relational database application for aircraft maintenance
  • Structured programming and ad hoc procedure writing for data anomalies and preservation
  • Specialist in system recovery due to system failures with real world experience
  • Architect of custom made recovery process and developed standards for back up and routine use
  • Services included authoring and modification of documentation for systems users and operators
  • Created and wrote training programs and presentations for classroom teaching/testing to new users

Confidential

  • System Analyst for Europe wide Help-Desk software and customer service, support, training
  • Project Leader for customer and site relocation transition. Designed, developed, modified and tested finance and supply application in Brussels, Belgium. Technical file and documentation librarian
  • Commercial Airline Programmer coded ECL, COBOL, FORTRAN, MAPPER, DMS, TIP, DPS, SQL
  • Project Leader of team to install and modify new telecommunications application for customer
  • Customer Financial Accounts Application Programmer for Union Bank Of Switzerland Investigated, developed and resolved programming solutions. Data File Conversion specialist.
  • Medical Application Analyst Designed, developed and implemented MAPPER programming for Victoria General Hospital Appointment Booking application in Nova Scotia, Canada

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