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Sr. Salesforce.com Solution Architect / Program Manager Resume

SUMMARY

  • Strong experience in SAAS, PAAS,CRM, JAVA/J2EE, Angular, Node, React, Vue, PHP, Python,Perl&CGI
  • Participated in 12 end to end SalesForce.com implementations ranging from medium to complex .
  • Work primarily as Senior Solution Architect, perform analyst role also in the beginning if not one already in the team and have managerial responsibility along side architectural work for DevOps
  • Worked for clients: - Air Liquide, Prudential, Genworth Financials, MetLife, General Electric, Nokia Siemens, Monsanto, Optum UHG, Chevron, Confidential, Confidential and Genenetech .
  • Skilled in various technologies and frameworks like Java, Servlets, JSP, Struts, Web logic.
  • Adept in end-to-end development of website/ software products from requirement analysis to system study, designing, coding, testing, debugging, documentation and implementation.
  • Proficiency in analysis, design, development & implementation of Internet based Web Applications
  • Gained significant knowledge through training & using SEI CMMI Level 5 certified development process.
  • Strong problem solving & technical skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction and low operational costs.
  • On education side, I have done bachelor of engineering, specialized in electronics and telecommunication, rewarded GPA A back then while university.
TECHNICAL SKILLS

Primary Skills and Tools: SalesForce.com CRM System; Apex class, Apex Trigger, Visual force, Workflow rules, Validation rules, email templates, app-exchange packages, reports & dashboards, entity relationship model, SalesForce.com standard custom objects, fields, page layout, approval process, Visual Studio Code, Lightning Component Framework, Lightning App Builder, Lightning Connect, Lightning Process Builder, Lightning Schema Builder, Lightning Design System,Lightning Test Services

Domain Expertise: Banking, Finance,Insurance,HealthCare,Agriculture,Industrial, Telecommunication, Food Chain, Retail

Secondary Skills: Java, J2EE (JDBC, Servlet, JSP, Struts), Perl, CGI, C, C++, PHP, Angular JS, Node JS, Python, Ruby

OS: Windows, Unix & Linux

Database: Oracle DB, MySQL, Galssfish

Web Dev. Tools/Scripts: HTML, JavaScript, AJAX, CSS, XML, bootstarp, jQuery

PROFESSIONAL EXPERIENCE

Confidential

Sr. SalesForce.com Solution Architect / Program Manager

Responsibilities:

  • Collaborate with all levels of the organization BU to evaluate technical solutions and design trade-offs .
  • Prepare Technical Designs and assess the impacts on technical design due to continuous changes proposed on functional requirements .
  • Co nnect with other Architects and Developers to provide technical design guidance to align with firm strategy and applicable technical standards .
  • Evaluate multiple feasible options for a solution and present to the client, guiding them toward the most optimal solution .
  • F ollow technical artifacts for current and future states Data Model ERD, System Landscape, Integration Orchestration Design Process Flows, Sequence Diagrams .
  • Review and advise on Salesforce platform solutions to ensure they comply with leading Salesforce architecture and development practices and align with internal integration patterns and practices .
  • Serve as the lead Architect and subject matter expert for customer experience during Build of project.
  • Recommend integration patterns and support integration solutions to internal applications, data sources, and 3rd Party applications.
  • A rticulates projects risks, identifies and manages design issues, and communicates overall Salesforce best practices .
  • Translate business requirements into detailed technical specifications and perform the build activities to deliver a solution from the design stage to a functional application.
  • Continue to develop using Visualforce, APEX programming, Force.com APIs, lightning and Web Services
  • Consum e external web services in SalesForce .
  • Program in APEX, Lightning, Visual Force, Java, JavaScript, XML, HTML5 and CSS3
  • Leverage SOQL and SOSL, develop scripts for automation and to support quick console view result
  • Better understand relational databases and data modeling including Salesforce.com SOQL, SOSL, SQL query language and use them effectively
  • Develop backend web-services and RESTful API's and diagnose JSON responses for candid outcome
  • Maintain proper documentation for work flow processes, list of values, migration plans, and standard operating procedures in accordance with business requirements.
  • Channelize within various internal departments, including marketing, product development, and operations, to ensure the Salesforce environment supports internal needs relating to functionality and performance .
  • Continue to utilize skills including JSON, XML, HTML, CSS, JavaScript DHTML,and AJAX .
  • Leverage technologies like jQuery/jQuery Mobile and Bootstrap for richer UI design
  • Utilize your UX experience using Lightning Components both within the Salesforce Lightning Design System and by writing custom Lightning Components in Java Script within the Aura framework .
  • Come up with the plan for single-org deployments and multi-org consolidations .
  • Below few other initiatives I contributed into for overall success of engagement.

Confidential

Sr. SalesForce.com Solution Architect / Program Manager

Responsibilities:

  • Attend daily Agile stand ups and provide concise updates regarding completed effort and any blockers or concerns .
  • Collaborate with business stakeholders to clarify requirements and review functionality .
  • Drive business and IT alignment to leverage reusable architecture capabilities .
  • O versight of developing business requirements, application design, configuration, testing and deployment.
  • Work with IT to define and develop technology strategy, technology standards, road maps, and practices .
  • Interface with other technical teams, information security, to clearly and articulately present technical designs for review and approval .
  • C onfigur e, customiz e and program with APEX APIs, APEX Triggers, Visualforce pages and APEX Controllers.
  • Perform development of solutions using lightning Aura or Web Components
  • Continue to develop a pex classes, Lightning, Visualforce, SOQL, SOAP/REST based web services to support the on going requirement
  • Guide team on Salesforce Governor Limits, limit monitoring, and best-practices for limit-informed development.
  • Leverage Lightning, Communities, Call Center and OmniChannel, New Consent Object Model, Process flow, Sales Cloud, Service cloud and aura framework to max of the capability
  • Wor k independently to evaluate and make strategic decisions that will address technology design needs .
  • Work with the business and architects to model data properly in Salesforce for performance, quality, and security for current needs as well as anticipated business needs .
  • Manage and support the DevOps CI/CD approach, including migration of functionality between Salesforce environments .
  • Engagement with Change M anagement team to plan for Change, Drive systems-related project execution in direct partnership with IT .
  • Occasional off-hour support of production applications processes arise outside of business hours .
  • Document business processes and wire fram e system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs .

Confidential

Sr. SalesForce.com Solution Architect / Program Manager

Responsibilities:

  • Participate in project/sprint planning, status and review meetings.
  • Participate in full life cycle development including requirement gathering, analysis, design, development, testing, maintenance, and documentation.
  • Design and execute solutions for data mapping, object modeling, page layout creation, and workflow setups.
  • Perform the evaluation, scope, and development of new requests and functions.
  • Code, customize and configure using apex class, process builder, triggers, visual force, workflows, CSS, HTML and templates.
  • Organize and lead technical design sessions. Prepare technical design documents and publish it for developers to use.
  • Perform complex development using latest technology- Lightning framework, Lightning Design Systems, controllers, flows, Force.com API, SOQL and SOSL. Own critical developments and drive the high visibility development efforts for the success of project.
  • Share best practices across project, be consultative to clients throughout duration of the project and act as a trusted partner
  • Collaborate with a team of Salesforce Architects, Developers, and Engineers to determine the most appropriate technical strategies and designs to meet business needs.
  • Be an expert on release management/source control/deployment concepts such as ANT, SFDC Metadata API, and GITHUB. Help deployment team when they reach out for direction. Provide guideline on Codeship, and DevOps as wel l .

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