Dynamic and highly-accomplished business and technology leader with outstanding record of success providing IT, sales marketing, legal, project management, business process, and infrastructure solutions to Fortune 500 companies in a broad spectrum of industries worldwide. Expertise in developing and implementing long/short-term business and information technology plans, strategies and architecture. An accomplished visionary change agent, business partner top-level solution provider and industry thought leader that constantly delivers hard driving, steadfast solutions with the demonstrated proficiency to effectively coordinate multi-million-dollar projects and budgets while directing daily business operations while managing and motivating a large staff of high-performance professionals.

Areas of Expertise and Knowledge

• Budgeting and Cost control Technology Architecture Integration Cloud/SaaS/ Process re-engineering
• Product Lifecycle Management Compliance/Risk/Audit/PCI-DSS Business Continuity/BCP/DRP
• Web Services/SOA frameworks Large Scale Enterprise Environments Data Base/SAN/ETL
• Program/Project Management Audit/Contracts/Negotiations Executive level presentations
• Incident/Problem Management Global IT Delivery Capacity Planning/Security Overhead
• Technology Consolidation/Migration Empowerment Mentoring SLA/OLA/Root Cause/Remediation
• CRM/ERP/Configuration Management System Application Development Six Sigma/CMMi/ITIL

Professional Summary

Confidential Senior Project Manager Program Manager

Provide senior project/program leadership and business management consulting. Manage and deliver multiple large scale projects on time and within budget in financial and banking space, engaged in Six-Sigma based ECMS DMAIC SDLC and SCRUM/Agile methodologies

• Multiple initiatives for a PMO leading two domestically, integration of assets and processes as the result of an acquisition and an EDI replacement initiative Agile , full hardware/software development and integration internationally, leading an SAP rollout to integrate a Latin America site including data integration, BPM/OCM, integration strategy compliance, risk and legal driven , BI/DW Big Data , etc., Agile/SCRUM and SDLC used
• Led multiple initiatives for a major insurance organization PMO SDLC focused on the migration of a legacy systems to align with business objectives to SAP ERP ECC , delivery of business requirements compliance, risk, audit, legal driven ETL processes, application development Agile/SCRUM Scrum Master/PM development efforts to meet market trends and standards, leading sprints/iterations, user stories, retrospectives, providing cost benefit analysis, IRR, NPV, ROI, etc.,
• Sr. Project Manager a major manufacturing organization defining the roadmap and strategy to meet technology objectives and align with business objectives to ensure proper and effective billing and payment utilizing SAP ERP ECC platform for clean-order and HOH EMEA efforts
• Sr. Project Manager on an architectural strategy integration initiative SOW for multiple work streams to define the roadmap and strategy to meet technology objectives to align with business objectives product-channel technology to customer driven architecture , including data integration BI/DW , platform solutions strategy, BPM, integration strategy compliance, risk and legal driven , etc.,
• Sr. Project Manager working with SME's on remediation and drift management work stream for an enterprise level program to ensure holistic approach for E2E server management in the governance, accountability, audit, risk management, E2E process and structure from through creation of sustainable and repeatable processes to ensure compliance with policies and standards servers IIS, Apache, Linux, WebSphere MQ .
• IT Program Manager TDM for multiple work stream initiatives to improve ATM/POS infrastructure redundancy, eliminate capacity limitations and concerns and providing risk mitigation UCRA, RACI matrix, developed implementation plans, project charter, SPD's, BRD's, /BCP/Failover testing plans implementation and execution of the plans for pilot and full migrations
• Program manager for the PMO on a multi-million dollar optimization program to transition production support outsourcing to third-party providers with IBM India with SCRUM and SDLC methodology, daily scrums, establishing governance, application development, ROI/Cost, audit, risk mitigation, issue resolution, leading and participating in discoveries, due diligence, developing repositories, executive briefs/presentations.

• Senior Project Manager on a multi-million dollar infrastructure simplification migration hardware/software upgrades initiative to CHP Cloud Agile , replace or re-platform of key applications within a virtualized computing environment for multiple lines of business, production support/services areas within host computing group ET D, guiding the key sponsors and stakeholders through the DMAIC process, PCI-DSS review, ROI/Cost, executive briefs/presentations, interaction with legal, audit and compliance, project planning MS Office suite Project/Outlook/MOC/Word/Excel , SharePoint, Clarity, requirements definition, etc
• Senior Project Manager on multiple international and domestic US, EMEA, Latin America, Asia, India initiatives to include a domestic multi-million dollar web based Siebel/Oracle CRM application infrastructure upgrade/replacement, application development, efficiencies, process re-engineering initiatives compliance, risk and legal driven for multiple lines of business and production support/services areas telephony/IVR within ET D, JAD, PCI-DSS review, conversions/migrations
• Service delivery manager for E2E, B2B B2C business solutions strategies, charged with performance budget management, focused on ERP SAP/NetSuite for network architecture, business plans/analysis, requirements definition, implementation/configuration/recovery of technology, project management, business insurance analysis healthcare/life/annuity/disability/HIPAA, Medicaid, Medicare P C, Errors Omissions, liability , governance, compliance, risk, security, merchant services multiple businesses

Confidential Technology Director and Program Manager

Provide senior leadership as head of IT, responsible for all aspects of IT planning, implementation, human capital and support business objectives in payment services, using SLDC, Agile, RUP or SCRUM methodologies

• Provided senior technical expertise serving as SCRUM master for process re-engineering, best practices, managed audit/risk internal/external , enhancing production support, DR/BCP, ITIL/CMDB, Help desk, security, QA/testing, development, systems/business analysis, governance/compliance, PCI-DSS, audit, etc
• Led all technology initiatives in Confidential with Agile/SCRUM methodology, daily scrums meeting/tracking/churn/focus , key stakeholder on migrations and development 2006-2007, infrastructure hardware/software upgrades, production support, managed audit internal/external , conversions, process re-engineering, systems development, development of offshore resources outsourcing , efficiencies, work-flow, security, day-to-day operations, process re-engineering, executive briefings/presentations to CxO level team, budget/P L responsibility

• Led and managed all programs within technology in the Confidential with SCRUM methodology, daily scrums meeting/tracking/churn/focus , day-to-day operations, conversions, production support, process re-engineering, managed audit/risk internal/external , configuration management, infrastructure hardware/software upgrades, security, application development, legacy application support and maintenance, safe harbor, Data Protection Act, vendor management, executive briefings/presentations to CxO level team, budget/P L responsibility
• Key stakeholder in data center migrations, infrastructure hardware/software upgrades, ITIL/CMDB review, establishing efficiencies, Peregrine, Remedy, capacity planning, DR/BCP, Atalla,
• Led the delivery of data warehousing and reporting solutions requirements gathering, data modeling, data integration and end-user training, led developers ETL in cleansing/cleaning/scrubbing, transforming, extracting, integrating and load process ETL for the data warehouse from various data sources

Confidential Project Manager/Engagement Manager/

Provider of technology and project management consulting expertise charged with the successful delivery of all business and technology related initiatives and sales market penetration, Mainframe, Midrange, server, networking, storage, etc. for payment services credit card , NCDPI, NCDOT state government, manufacturing, energy, telecom, hospital material management system, healthcare, charged with the successful delivery of all business and technology related initiatives