Project Manager Resume Tempe, AZ - Hire IT People

PROFESSIONAL EXPERIENCE

Project Manager

Confidential

Responsibilities:

Developed and initiated projects, including managing costs, schedule and performance.
Developed implementation agile methodologies to rein in project costs while meeting key milestones.
Oversaw projects for Salesforce implementation by planning, designing, scoping and scheduling.
Headed 3 project teams specializing in Sales cloud, High Velocity Sales and Service cloud.
Supported existing integrated platforms and new integrations using third - party integration tools to enhance business processes and operations.

Sales Operations Manager

Confidential, Tempe, AZ

Responsibilities:

Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
Manage system changes without interruption to the user
Manage all processes that impact / relate to Salesforce.com and other sales and marketing systems
Create and maintain fields, views, reports, dashboards, campaigns and other salesforce.com objects and functions
Serve as the SalesForce data and KPI custodian
Create and administer training to existing or new users/groups

Salesforce Administrator

Confidential

Responsibilities:

Daily administration and support of CASES' Salesforce database including but not limited to managing multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations
Working with management, strategic planning & analysis staff and end-users to create and manage complex workflow rules, data validation, and triggers;
Develop and create customized reports and dashboards;
Train new and existing users on how to use database applications;
Create and document application requirements by working together with those involved in the development of program enhancements and changes including program staff, programmers, strategic planning and analysis staff and/or outside consultants as needed;
Provide application users with technical support;