SUMMARY:

Highly motivated multilingual certified Scrum Master with experience managing software development projects that meet demanding time restraints and exceed all expectations. Demonstrated ability to motivate, organize, lead and coach Scrum Team’s across multiple locations, with verifiable track record of managing complex projects while delivering on time, under budget and above expectations. Excellent ability to manage multiple projects at once while working within strict deadlines and maintaining professionalism. Great ability to guide teams towards continuous improvement for product development life cycle while ensuring timely and consistent delivery of business value . Skilled in providing leadership in fast - paced, deadline-driven environments, with outstanding oral and written presentation and communications skills.

TECHNICAL SKILLS:

METHODOLOGIES: Scrum, SQL, Agile, Kanban, GIT, JIRA, XP, SAFe, Confluence, Rally, CI/CD, TDD, SharePoint, Waterfall, Visual Studio, VersionOne, XP, TFS, Azure DevOps, ATDD, DevOps, Visual studio, ASP, .net.C#,srumban, JavaScript, HTML, XML, Microsoft Excel/Word/PowerPoint, TestRail

INDUSTRY EXPERIENCE:

• Information Technology & Services
• Healthcare Services
• Retail services
• Finance services

DEMONSTRATED SKILLS AND ACCOUNTABILITIES:

• Agile Management
• SAFe
• User stories
• Coaching
• Team Leadership
• Sprint Events
• Agile Management
• Technical Skills
• Documentation Skills
• Project Status
• SAFe
• Continuous Integration
• Process Documentation
• Sprint Ceremonies
• Streamlining Efforts
• Risk Mitigation
• Vendor Service
• Automated/Manual Testing
• Coaching
• Agile games
• User stories
• Continuous testing
• Pairing
• Team Leadership

PROFESSIONAL EXPERIENCE:

Confidential, Rochester, MN

SR Scrum Master

Responsibilities:

• Sr. Scrum master coaching multiple teams across the Customer relationship management project (CRM) and Billing & collection project .
• Worked closely with business owners and product owners to refine team and product backlog continuously.
• Provide continuous improvement for product development life cycle while ensuring timely and consistent delivery of business value .
• Provides coaching on Agile values and practices to collocated and distributed teams while emphasizing continuous improvement through Scrum Ceremonies such as Daily Stand ups, Sprint Planning, Sprint Review, Sprint Retrospective and backlog refinement meetings.
• Provide to stakeholders Agile values and practices .
• Managing User stories, task boards, burn down and burn up charts for bi-weekly sprints.
• Assisted Product Owner/Business Analyst to break down the features into respective user stories and help them come up with Spike user stories when necessary.
• Encouraged communication between product owner and development team to increase productivity and efficiency .
• Partnered with product owner to prioritize the product backlog facilitating the communication between the product owner and development team making sure they understand all the requirements, acceptance criteria and breakdown stories to task
• Successfully transformed a new team from waterfall to agile and got them on speed Witten a short period of time.
• Assist in defining and deploying new product development processes and facilitating the continuous improvement of existing process
• Coaching and mentoring other Scrum Masters on our program teams. Partnering to ensure that our ways of working are consistent across teams
• Met goal of addressing and resolving issues within 24 hours
• Successfully for planning Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
• Educate and reinforce scrum methodology and agile framework to team members and stakeholders
• Used metrics such as burndown chart, burn up chart and velocity to track team's progress and health
• Address problems through risk management and contingency planning
• Manage multiple teams using Azure DevOps
• Lead multiple projects as a Scrum master during the sprints, and facilitated sprint planning for two projects
• Facilitated meetings with distributed teams using visual platforms (WEBEX)
• Worked with product owner in writing and breaking down User Stories to meet the INVEST criteria and in prioritizing the product backlog using MOSCOW technique.

Confidential, Dallas, TX

SAFe Scrum Master

Responsibilities:

• Managed the lifecycle of code development, from ideation to sprints to deployment
• Coach multiple teams in a SAFe environment .
• Provides coaching on Agile values and practices while emphasizing continuous improvement through Scrum Ceremonies such as Daily Stand ups, Sprint Planning, Sprint Review, Sprint Retrospective and backlog refinement meetings.
• Helped Product owner in prioritizing and transparency of user stories to facilitate the development team’s job.
• Extensively used Rally to monitor team performance by Burn Down Chart, Cumulative Flow for sprint and Team Status dashboards by limiting WIP (Work in Progress).
• Communicated with other managements, engineers, product managers and support specialist on product issues.
• Planned and facilitated all ceremonies of development teams as scrum master such as Pre-PI planning, sprint planning, daily standup and retrospectives.
• As a servant leader it was my duty to track and remove impediments so the development team can achieve their sprint goals.
• Enforces KANBAN model to team by reserving team capacity which increased the throughput on team deliverable by 20%.
• Mastered backlog tracking, Burn down/Burn up metrics, velocity and task definitions in all projects.
• Resolved conflicts between team members and explained the benefits of working as a unit.
• Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies.
• Designed and created story boards in Rally for following SAFe methodology for end to end delivery.
• Provided feedback on timely basis on project and testing status and any risk foreseen during testing execution.
• Represent teams in Scrum of Scrums to address dependencies and impediments, to share experience and knowledge.
• Facilitated Lunch and Learn sessions to in corporate DevOps culture into the team and incorporating process changes during Inspect and adapt workshops.
• Exposed to SAFe PI planning event and coordinated with other team Scrum Master in planning the dependencies deliverables and communicating to business people if required.
• Organized and facilitated sprint planning, daily stand-up meeting, reviews, retrospectives, release, planning demos and other Scrum-related
• Evangelized the benefits of Scrum to ensure its smooth adoption
• Manage connection and collaboration between multiple scrum teams using Rally

Confidential, Dallas, TX

Scrum Master

Responsibilities:

• Provided effective demonstrations of our products so that customers understood how to use each feature.
• Successfully Created communication strategies to meet client objectives.
• Proficient in utilizing JIRA and writing complex SQL queries drilling down to individual task level and maintained customized dashboard as required by management and team.
• Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction.
• Partner with multiple Scrum teams both internally and offshore.
• Strong verbal, written, interpersonal communication and negotiation skills
• Partnered with customers and obtained feedback for our company improvement.
• Built and strengthened industry partnerships to improve product placements, amplify coverage and maximize effectiveness of marketing strategies.
• Acknowledged for delivering exceptional level of service to each customer by listening to concerns and answering questions.
• Review and maintain Definition of Ready (DOR) and Definition of Done (DoD) across the team and curate it as per process changes if needed.
• Collaborated with product owner and clients to prioritize requirements and to deliver Software Releases on time.
• Coach POs on how to write user stories and prepare for sprint planning
• Managing User stories, task boards, burn down and burn up charts for bi-weekly sprints.
• Removed and forecast Blockers/impediments for development team, to make sure consistent output.
• Worked with product owner in writing and breaking down User Stories to meet the INVEST criteria and in prioritizing the product backlog using MOSCOW technique.
• Maintained two Scrum development teams comprising Offshore and Onshore resources with time management across the globe.
• Built and strengthened industry partnerships to improve product placements, amplify coverage and maximize effectiveness of marketing strategies.