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Project Manager Resume

SUMMARY:

  • Project Manager with 5+ years of experience, managing and coordinating between multiple teams onshore and offshore.
  • Looking for a place to continue learning, while contributing and helping the company grow.
  • 5+ years of experience as a Senior Test Engineer. 8
  • + years of manual test experience in various types of testing - functional, regression, sanity, ad-hoc, smoke, black box testing, and user acceptance testing.
  • Grasp new things quickly and a team player. Always trying to improve and learn new technologies.
  • Microsoft Office 365, web accessibility, decision making, logistics, project scheduling, time management, sprint planning, team alignment.
  • Experience with agile and waterfall software development life cycle.
  • Familiar platforms: JIRA, Azure DevOps Server, Visual Studios, Team Foundation Server
  • Mastery of project management methodology, tools, and templates (includes project planning, schedule development, and scope management)
  • Lab Lead, Logistics, MS Office 365, Windows 8.1, TFS, Bug Writing Repro, Data Entry, Data Scrubbing, Data Aggregation, Outlook, SharePoint, OneDrive, OneNote, Excel, PowerPoint, Word, Event Coordination, Logistics, VSO, VSTF-TFS, MTM, SharePoint, OneDrive, OneNote, Excel
  • We ran into many challenges while there, the biggest challenge being location acquisition. It took some time, but we were able overcame these obstacles.
  • We tried many different things at first that did not work out, but over time we were able to a develop a working system.
  • We maximized our time by collecting data sets by capturing at the Microsoft campus on days we had nothing scheduled.
  • Posting ads online via craigslist soliciting homes, personal spaces.
  • Instituted a rewards / referral program to encourage participation and to help secure more potential locations.
  • Consistently asked people after collecting data samples if they knew any friends or family, that would be interested in participating.
  • Utilized multi-lingual resources to gather a wider demographic.
  • Focused efforts around congregation leaders, businesses, churches to help generate trust and open additional locations. We finished the project on time and under budget, we received a perfect customer rating during the quarterly review for this project.

EXPERIENCE:

Project Manager

Confidential

Responsibilities:

  • Created, published, and ran the Deployment Pulse - for the first year daily then eventually moved to bi-weekly status and monthly emails for the executive/senior leadership team, and all departments.
  • Collaborated with offshore teams in India to coordinate changes and fixes daily.
  • Worked closely with the point engineers, primary and secondary engineers, and developers to launch new features, like blended PDP, buy box, banner, Microsoft help, react cart, ask a parent feature, ember cart, interstitial page, rating, and reviews as well as other features.
  • Created OneNote pages for status reporting to all departments, stakeholders, and offshore teams.
  • Contained blocking issues, builds, and release information for “cart, web blends, discovery, Confidential, OneRF, and the offshore team” for Universal Storefronts.
  • Maintained a high level of communication with the stakeholders, department heads, point engineers, primary and secondary engineer, offshore team, and developers.
  • Work collaboratively with project managers and developers
  • Assisted in the development and distribution of session and other training materials
  • Created and wrote Technical Documents
  • Assisted the Department heads, Project Manager, Project Lead, and Developers to successfully complete the Deployments
  • Compiled and maintained project-specific status reports
  • Compiled project status from all responsible departments
  • Coordinated project activities
  • Coordinated the delivery and completion of project reports
  • Created and maintained project timelines
  • Ensured policies and procedures are being applied to meet the company's goals and objectives
  • Established and managed work schedules for the project
  • Handled and organized detailed projects with a high level of accuracy
  • Interacted with internal associates and departments
  • Provides weekly status updates of work and maintains high level of communication with different departments
  • Ran localization testing daily across tier 1 and tier 2 markets for Microsoft store app, UX 3.0, Confidential one store app, and browsers consisting of "IE, Chrome, Edge, IE11".
  • Validation of functionality, UX, and UI for Confidential /store, Confidential .com, and Confidential one marketplace.
  • When issues arose, I created bugs and shared the issues with the different departments and teams.
  • When a blocking issue was found, immediately relayed the issue with the different teams and departments then conducted an emergency meeting to determine if the issue was blocking the PPE signoff and if a rollback, postponement, new build, or if it was still possible to deploy to production.
  • After issues were resolved or new builds were deployed would perform full test passes and bug regression and coordinate the results between the teams and schedule necessary pulse meetings or send emails notifying everyone builds and features were ready to be pushed to production from PPE.
  • Ran daily automation for the UI, Functionality, and UX features for Chrome and IE for the different departments and shared the results. If a blocking issue came up during the pass would rerun the test locally and relay the information to the different departments. We worked together to determine whether the PPE build was blocked or if we needed to create a new build, rollback, postpone, or if it was still possible to deploy to production.

Project Manager

Confidential

Responsibilities:

  • Created daily “Start of Day” and “End of Day” as well as weekly status reporting with multiple teams consisting of cart, web blends, discovery, Confidential, OneRF, and the offshore team on features, changes, and issues.
  • Reports contained blocking issues found in the PPE environment. Created and tracked bugs, build numbers/status, release id, and blocking issues.
  • Used redline images to create test cases and scenarios.
  • Conducted quality assurance, functionality, and UI testing on Confidential and Confidential website.
  • Shared daily progress, and project documents for build sign off and different features.
  • Collaborated with the offshore team in India to deploy PPE environment to production.
  • Accessibility/sat compliance testing on Confidential /store, surface, and windows pages.
  • Created and assigned bugs to developers to be resolved before the build was deployed to production.
  • When a blocking issue was found, immediately relayed the issue with the different teams and departments then sent a mail to determine if the issue was blocking the PPE signoff and if a rollback, postponement, new build, or if it was still possible to deploy to production.
  • After issues were resolved or new builds were deployed would perform full test passes and bug regression and coordinate the results between the teams and schedule necessary pulse meetings or send emails notifying everyone builds and features were ready to be pushed to production from PPE.
  • Accessibility/mas compliance testing on Confidential /store, surface, and windows pages.
  • Validation of functionality, UX, and UI for Confidential /store, Confidential .com, and Confidential one marketplace.
  • Test case and scenario creation.
  • Performed bug writing, bug regression, and status reporting.

Senior Test Engineer

Confidential

Responsibilities:

  • Scheduled, coordinated, contacted, and acquisition unique locations to meet certain criteria and demographics for the collection of data sets.
  • Created and sent daily “Start of Day” and “End of Day” as well as weekly status updates of work and maintained a high level of communication with the stakeholders, department heads, point engineers, developers, and offshore team.
  • Reports contained blocking issues found. Created and tracked bugs, build numbers/status, release id, and blocking issues.
  • Creating project plan
  • Implementing project plans across all teams
  • Coordinating with different teams making sure the goal is met.
  • Location acquisition for different demographics.
  • Data processing
  • Daily reporting SOD and EOD for each shift
  • Data tracking/location tracking using excel spreadsheets
  • Data shipping/data encryption
  • Coordinating with multiple businesses, homes, and universities making sure schedule times were still available, rescheduling locations that were unavailable for another date.
  • Visited the sites that the data collection occurred to ensure no issues arose, also when locations were acquisition for out of state coordinated with the teams to ensure no issues arose and if they did. Worked with the team, location, or venue to resolve any issues and to make sure the SLA was met.
  • Performed data validation, testing, and sample collection. Conducted functionality testing of the DUT.
  • Performed test scenarios, bug writing, and bug regression. Maintained project timelines.

Project Manager

Confidential

Responsibilities:

  • Created an SAT Accessibility project from the ground up.
  • Creating Project Plan
  • Created Confidential
  • Consisted of 2 Leads and 5 visually impaired testers, working towards making Microsoft services and products meet a certain accessibility standard and rating.
  • Performed talent acquisition, researching what different companies/organizations had visually impaired.
  • Went by each company and explained what we were trying to accomplish and what we were looking for in an employee/tester.
  • One roadblock was finding out the necessary products that were needed for testing and how to go about acquiring them for use during the project.
  • I was able to figure all this out through research and working with other employees to successfully get the project up and running. The project is still running continues to improve the Microsoft accessibility rating.
  • Figuring out the logistics of transportation for the visually impaired testers was another roadblock encountered.
  • To resolve this, we had to sync with each person to figure out where they lived so we could acquire shuttle transport via the Microsoft/ADA shuttle service.
  • The goal was to bring Microsoft products/website to a certain accessibility rating/standard.
  • Standards that had to be met were set by DHS. We used the data compiled from the test passes done to make adjustments needed to the website/products to meet the WCAG standards.
  • Coordinated project activities and the delivery and completion of project reports and surveys
  • Created and maintained project timelines.
  • Data result tracking using excel spreadsheets

Project Manager

Confidential

Responsibilities:

  • Created and sent daily “Start of Day” and “End of Day” as well as weekly status updates to stakeholders, department heads, point engineers, offshore teams, and developers.
  • For each shift "morning, night, and graveyard" and the PPE and production environments.
  • Reports contained blocking issues found in the PPE environment.
  • Created and tracked bugs, build numbers/status, release id, and blocking issues.
  • Maintained a high level of communication with the stakeholders, department heads, point engineers, engineers, offshore teams, and developers.
  • I worked with the department heads, point engineers, engineers, offshore team, and developers to complete the PPE, Prod, and new feature deployment.
  • Collaborated during testing with the onshore team and offshore team to complete test passes and ensure that we could push the PPE to build to production.
  • When a blocking issue was found, immediately relayed the issue with the different teams and departments to block rollback, postpone, or determine if a new build was needed.
  • When issues arose, created bugs, and shared the issues with the different departments and teams. After applying the fix, a full test pass was performed.
  • Worked with the department heads, project manager, project lead, and developers to complete the sprint/iteration.
  • Conducted interactions with stakeholders, department heads, point engineers, primary and secondary engineer, offshore team, and developers discussing the status, daily activities, project concerns, and future engagements.
  • Trained new employees and helped with the development and distribution of sessions and other training materials.
  • Ran localization testing daily across all verticals and markets including tier 1, tier 2, and tier 3, markets for Microsoft store app, Confidential one store app, and browsers consisting of "IE10, IE9, IE8, Chrome, Edge".
  • Collaborated during testing with the onshore team and offshore team to complete test passes and ensure that we could push the PPE to build to production.
  • Validation of functionality, UX, and UI
  • Worked on redline images to determine what new features were added and validated them before the build was pushed from PPE to production.
  • Performed bug writing and bug regression.

Project Coordinator / Test Engineer

Confidential

Responsibilities:

  • Tested hardware for the DUT’s making sure the hardware of the device was without defect.
  • Directly relayed the information of issues found to the developers and worked to resolve the issue.
  • Demonstrated attention to detail, while performing routine test cases.
  • Identified several unique bugs and glitches specific to the test pass.
  • When issues were found created bugs & performed bug regression.
  • Worked directly with the client to establish SLA, checking back daily making changes as per the client's request.
  • Worked in focus groups and never missed group deadlines.
  • Tested hardware for the DUT’s ensuring the devices were working properly and ensuring no defects were in the hardware.

Student Leadership

Confidential

Responsibilities:

  • Performed logistics, planned, and coordinated events, booking speakers, and performers.
  • Created and conducted advertisements for events and hosted campus activities.
  • Organized club meetings, events, volunteer work, lectures, and guest speakers.
  • Worked with students and faculty, coordinating, and setting up events

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