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Program Manager Resume


  • Certified Agile Project Manager and Certified Scrum Master SCM and AEC Agile Project Manager and Scrum Master for many projects with large scale global and domestic Enterprise infrastructure and Development and Design teams .
  • Development for Wireless technologies within the Mobile Content Department.
  • Utilizing IBM Mass 360 MDM (Mobile Device Manager) for Content Management of Android, Windows and IOS (Apple)
  • Hands - on experience with Mobile application development & engineering, on Windows O/S
  • Utilizing Active Directory for 4,095 Windows and Unix Servers supporting roughly 74,854 network Windows 10 O/S devices'.
  • Manage a bi-costal Project team of 40+ Engineering Resources (Network, Wintel, Data Migration, Print Services, Application, Web and Mobile.) for conversion from Union Bank in California that was purchased from Confidential .
  • Successfully lead global and domestic engineering teams with up to 50 resources on hardware refresh, digital-mobile, web-based systems etc.
  • Excellent knowledge of network firewalls network protocols, and proxies, with n umerous company’s making sure how they impact system designs for all firms.
  • Successfully lead global and domestic engineering teams with up to 50 resources on hardware refresh, digital-mobile, web-based systems etc.
  • Development and delivery using SCCM for patch management and operating systems deployment
  • Releases were Splunk Enterprise Deployments and Infrastructure Technology Projects utilizing both Agile and Waterfall methodologies.
  • Hand-on Project Manager working in the Monitoring and Engineering Department for ADP,
  • Hands on working in development, design, testing and deployment of infrastructure and application life cycle projects.
  • Work On SDLC, People Soft Application Rollouts, Remedy and Development Projects
  • Led Security and compliance Risk management projects for multiple companies with complex set of proprietary systems
  • Through my career I always worked with business applications for both corporate and business units in Global and Domestic environments
  • Resourceful, innovative, results-driven leader with years of infrastructure, software project management in the financial markets.


METHODOLOGIES: Agile, Full Life Cycle Development, Software Development Lifecycle

Mobile: IBM Mass 360 MDM (Mobile Device Manager) used for Content Management of Android, Windows and IOS (Apple

TOOLS: Scrum, JIRA, Active Directory, Service Now, Remedy, Archer, Planview, LDAP Authentication, Microsoft Project, SharePoint, Clarity, MS Office Suite, Provision Metastorm (Modeling software), Visio, Tivoli Manager, Microsoft Project Server, Ariba, Outlook Access, COMMVAULT, SCCM, Confluence

Operating Systems: Microsoft Windows, UNIX, LINUX, AIX, REDHAT, IBM Sterling Managed File Transfer, Citrix XenApp v7x

NETWORKS: WAN/LAN, HP & Cisco Routers, Switches, Storage Access Network (SAN), Network Attached Storage (NAS), WORM Storage on Cloud volumes

NETWORK PROTOCOLS: TCP/IP, Simple network Mgmt. Protocol (SNMP), SNMP (Simple Network Monitoring Protocol), Common Information Model (CIM), TLS (Transport Layer Security) and/or SSL (Secure Socket Layer), SFTP (secure file transfer protocol)

HARDWARE: Cisco, IBM, Oracle, UNIX, Citrix



Program Manager


  • Conducted PMO dashboard in Sharepoint for purpose of reporting all technology projects health, status, timelines, to C-suite executives functioning as PMO officer.
  • Provided project plan reviews for purpose of coaching and mentoring junior level project managers.
  • Created templates to be utilized by team i.e. Risk & Issue Matrix, and a standardize format for reporting project variables such as time, budget and costs.
  • Infrastructure PM for Technology team working on deploying Network, Hardware Upgrade and Operations System projects. Currently managing the WIN10 Migration.
  • Responsible for creating and maintain Project SharePoint sites, project schedules, meeting minutes, issue/risk register and any other relevant project documentation.


Senior Infrastructure Project Manager


  • Current project entails upgrading Confidential retail acquisition of Union Bank 368 servers.
  • Utilizing the full life project cycle methodology (Waterfall and Agile) for this huge server project
  • This project involved application development of 32-bit applications to work on 64bit servers and well as Infrastructure upgrade to replace end of life existing server hardware for the banks
  • Hands on in creating Server Golden Image, test cases, and scripts to be utilized by all teams/vendor during nightly deployments.
  • Working with Retail Branch Servers applications specific functionality for Teller 3 application, Cash Insight Assurance, Forms Partner, Oracle 12 (Teller 3 database), JBOSS (Teller 3 app JAVA Engine component), COMMVAULT, Print services (network/local printers), and software distribution server (repository for software distribution for patches and upgrades), with over 100 applications residing on local servers.
  • Also Lead Citrix XenApps v7.x farm upgrade, and Sterling (Managed File Transfer) (MFT)) deployment.

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