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Safe Scrum Master/technical Project Manager Resume

Pittsburgh, PA

PROFESSIONAL SUMMARY:

  • Having 16 years of experience in Program/Project Management. Played Technical, Project, Program manager, Scrum master and Safe scrum master roles in various Technology software projects and in all aspects of SDLC from Project initiation to post production, deployment support for large - scale IT implementations. Worked with prestigious multinational clients from US, UK, Japan, Dubai, India, Korea and domain Expertise in Finance, Health care, Auto mobile, Ratings, Retail, Supply Chain and Utility domains.
  • Armed with in-depth knowledge on technology stack and Excel at liaison between Business & Delivery teams to communicate technical concepts to both technical and non-technical teams and played a key role in converting business abstract into solutions.
  • Expert in building new project teams quickly and in maintain relationships and coordinate work between different teams at different locations and time zones, including offshore.
  • Managed teams of 10-100, budgets up to $4M+ and portfolios of 8+ projects.
  • Adept at leading scrum team continuous improvement, support, and product owner ; provide daily coaching to champion successful adoption and application of agile practices.
  • Facilitate scrum ceremonies, discussions, decision-making, risk mitigation, and conflict resolution. Successfully executed implementation, development, migration and production support projects using Kanban and agile methodologies.
  • Expert in creating a comprehensive project plans across a portfolio of initiatives, Budget estimations, SOW creation, Scheduling, Organizing Kick off meetings, Resource management, facilitation, Directing team to right direction, Mentoring each team milestones against project scope, in identifying potential or actual deviations on delivery, resource utilization, Resolving obstacles, Situational awareness, Conflict resolution, continuous improvement, Empowerment, Increasing transparency, Scheduling meetings, Risk management, RFP’s review, Preparing project base line document, Contractors & Vendor management and in escalating vendor management issues to improvising their performance, preparing performance reports and in publish weekly & monthly reports to stake holders.
  • Ability to do multi-task in a high-pressure environment and effectively manage priorities.
  • Ability to juggle multiple projects, demands, and reprioritize as necessary to align with changing business objectives and equally comfortable working on solo or large-scale team projects.
  • Expert in running the CAB meetings to coordinate with Systems, DevOps, Dev, QA and DB teams to deploy new features in production, in during applications migrations and server maintenance, during Disaster recover drills to activate applications in DR environment and creating and approving CR’s for business needs.
  • Expert in encouraging the delivery team to introduce innovative API’s to provide best solutions to the business issues, conducting skills gap analyses and identified areas of improvement, organized cross functional to help organization during resource crunch.
  • Ability to do multi-task in a high-pressure environment and effectively manage priorities.
  • Ability to juggle multiple projects, demands, and reprioritize as necessary to align with changing business objectives and equally comfortable working on solo or large-scale team projects.

SKILLS SUMMARY:

Project Management: Web Application projects, Custom Software DevelopmentEnterprise wide implementation, Data Migration experience System migrations and integrations, Onsite/nearshore/offshore management

IT Project Life Cycle: Requirement Analysis, Project Scheduling, ROI analysisCosting & Budgeting, Testing/QA/Rollout Support

Value added Leadership: Cross functional supervision, Team building & mentoringClient Relations & Presentations, Business & IT planning, Vendor Management

Technical Expertise & Tools used: Java, J2EE,PEGA PRPC 5.0/6.0/7.0, JSP, Spring, Sprint Boot, jQuery, Angular JS, Node JS, EJB, JMS, Web Services, REST API, Restful Webservices, Microservices, RPC, AWS, Hibernate, XML, XSD, Ajax, Active MQ, ESB, Business Objects, AWS, Python, Jenkins, AS400, Cobol, IBM Mainframes, SAP, tomcat, Eights, JBOSS WebLogic server, ETL-Informatica 9.x, Micro Strategy, Unix Shell scripting, Teradata, Oracle, DB2, MS-SQL Server, Power BI, IAM, OAuth, Open ID Connect, SAML, DevOps, Git, GitHub, Jenkins, SonarQube, ansible, Kubernetes, Puppet, Docker, Splunk, PCF, JIRA, Confluence, Version One, VISIO, MS Excel, MS Word, MS Project Plan, MS Power Point, CVS, VSS, HP Quality Center, ALM, ITSM, CVS,VSS, SharePoint, JIRA, Confluence, Version One,, MS Project, MS VISIO, MS word, Excel and MS Power Point .

PROFESSIONAL EXPERIENCE:

Confidential, Pittsburgh, PA

Safe Scrum Master/Technical Project Manager

Responsibilities:

  • Played a key role during team compositions and built new project teams in Confidential ground business unit to provide solutions to the Accident Indemnification, payment, settlement & Tax Adjustments process, successfully deployed development team at onsite & offshore, trained project teams on Agile methodologies to follow agile processes and ceremonies.
  • During Covid-19 worked with all scrum masters and organized virtual PI planning, helped the Agile teams to create PI planning artifacts, suggested best approaches and completed the Agile Release Train PI planning.
  • Responsible for end-to-end project management and software delivery using scrum methodology, executes projects within budget, effectively allocating resources to optimize business results, and providing accurate forecasts and budget spending.
  • Played a key role in understanding the Confidential Ground business objectives and preparing Project Increment plans, directing the team to understand business priorities, forecasting risks and preparing risk mitigation plans, conducting review meetings to improvise delivery team’s productivity, quality of the delivery and played key role in building strong relationships with stakeholders and application users.
  • Worked with stake holders to understand organization portfolio level backlogs, worked with Product Manager, RTE and architects to create ART level features. Worked with the Product Owner to manage and prioritize the portfolio backlogs prior to PI planning. Organized Program Increment planning meetings with scrum teams & stake holders with the help of Release Train Engineer. Reviewed project progress and forecasted & articulated risk and mitigation plans to the management and executed them successfully. Maintained transparency to all levels of the Organization on delivery progress.
  • Negotiate with Development and QA, ensuring what is developed can be tested and ultimately delivered within the Sprint. Protects the team from outside influences to ensure the team remains focused on scrum team priorities and Served as a filter to remove impediments to progress as identified by the team.
  • Coordinated with Agile Release Train Engineer during Project Increment planning and helped scrum teams to capture required data on Scrum board, in to identify risk & dependencies. Worked with multiple scrum teams as a senior scrum master, helped product owner to make the product backlogs in good shape and make them ready for the next sprint, safeguard for the team, facilitated sprint planning meetings, Organized Daily standup calls, cleared obstacles, for the scrum team, facilitated & Scheduled meetings with cross functional teams to work on dependencies and to remove impediments, conducted refinement & retrospective meetings, conducted demo sessions to the business to validate new features in UAT environment, coordinated with change management team to install new feature in the production/DR environments.
  • Involved in team design & review discussion and provided suggestions with my technical experience, aligned right architect to the team to validated design approaches against business requirements, reviewing technical architecture and System requirements with the core team, renegotiate business priorities with stake holders and Scrum teams on need basis.
  • Managed Day to Day interactions with the project teams and provided regular status update to the Leadership and Management team with constant drive to make improvements to the outcomes. Published project reports to all stake holders on weekly & monthly basis based on customer priorities. Participated in the Project Audits and ensure that project deliverables adhere to quality standards as per Project Audit Team guidelines.
  • Coordinated with Recruitment team during team compositions to ramp and to ramp down. Helped recruitment team during profile screening for new hiring and helped delivery team during team onboarding process.

Technologies: Java, J2EE,PEGA PRPC 7.0, People Soft, JSP, Spring, Sprint Boot, Angular JS, EJB, JMS, Web Services, REST API, Microservices, RPC, Hibernate, XML, XSD, Ajax, Active MQ, PCF, Jenkins, web methods, tomcat, WebLogic server, ETL-Informatica, SAP, Data Warehouse, Python, RPC, Power BI, Business Intelligence, Unix Shell scripting, DevOps, Git, GitHub, Jenkins, SonarQube, ansible, Kubernetes, CVS, Share Point, SharePoint, Version One,, MS Project, MS VISIO, MS word, Excel and MS Power Point.

Confidential, Nashville, TN

Senior Technical Program Manager/Project Manager/Scrum Master

Responsibilities:

  • Supervised all aspects of the program management to provide feedback and resolve complex problems to ensure successful execution of the project. Executed Development, Implementation, Maintenance and T&M projects successfully and prepared detailed project plans and effectively worked with PMO teams to get budget approval on new initiatives.
  • Extensively worked with Hyundai Product Managers and business users and provided solutions to the existing business issues. Prepared detailed project planning using RFP’s and completed the project initiatives as per the project plans and within the project budget.
  • To replace Windows 7 OS with Win 10 prepared detailed planning and execution phases. Successfully completed the planning phase and executed the project with in the budget and timelines to Install windows 10 image in all business Units with required tools and software’s by resolving compatibility issues.
  • Provided solution to the Hyundai customer on order process system and proposed innovative solution to the business with POC. Played key role in continuous monitoring client applications, in providing innovative solutions to the recurring issue. Participated with business team during RFP assessments, prepared project plans, cost estimates, prepared SOW’s to get approvals PMO office.
  • Worked with Confidential customer and their stakeholders to build new applications for the Dental insurance claim process. Closely worked with Product Manager, Business Analysts, Architects, DBAs, UX to go through the product backlogs and to prepare project plan with milestones. Deployed the delivery team and mentored them to familiar with agile process and followed scrum methodology.
  • Acted as a Scrum Master/Release Train Engineer, managed multiple scrum teams, created Sprints using JIRA, helped product owner to make the product backlogs in good shape and make them ready for the next sprint, Safeguard for the team, Facilitated sprint planning meeting, Organized Daily standup calls, Cleared obstacles for the scrum team, Facilitated & Scheduled meetings with cross functional teams and cleared impediments for Delivery teams, Conducted retrospective meetings, Conducted demo sessions to the business to validate new features in UAT environment, coordinated with change management team to deploy new feature in production. Conducted meetings with Scrum Admins, designed Project Dashboard and JIRA boards for scrum teams and implemented workflows for the project.
  • Worked with the Product Owners to define the product by identifying requirements and thinking critically about what will make it successful, prepared documents that effectively communicate the Product Owner’s requirements and that are easily consumed by software development teams.
  • Mentored Development teams effectively and played key role in completing Design & Code reviews on time. Ensured that Design, Development is sync with the BRD. Identified team strength and weakness and provided cross functional to the Development teams successfully and reduced Key resource dependencies in the team.
  • Reviewed project progress and forecasted & articulated risk and mitigation plans to the management and executed them successfully. Maintained transparency to all levels of the Organization on Budget Utilization & Delivery progress.
  • Mentored Delivery team on project delivery methodologies, including tools usage and support in overall adoption. Effectively used JIRA for creating sprints and used ITSM for defect management systems.
  • Conducted meetings with the team to identify showstoppers/risks and prepared risk mitigation plans for achieving project milestones. Conducted retrospective meetings and identified issues and avoided similar kind of issues in next sprint.
  • Managed Day to Day interactions with the project teams and published project snapshot to the business executives on monthly basis. Participated in the Project Audits and ensure that project deliverables adhere to quality standards as per Project Audit Team guidelines.
  • Submitted CR’s to Change Management team during production deployment and conducting meetings with DevOps, QA and Support teams and confirms that all are aligned during production deployment and server maintenance activities.
  • Conducted postproduction evaluation and identified successful, unsuccessful project elements and provided permanent solutions to the frequent issues and successfully improvised the team productivity.
  • Maintained good relationships with third parties/Vendor and ensured resource availability and allocation within the budget.
  • Coordinated with Recruitment team during team compositions to ramp and to ramp down. Helped recruitment team during profile screening for new hiring.
  • Actively involved in the Project monthly meetings with the Vendor teams and reviewed team productivity and Innovations.

Technologies: Java, J2EE,PEGA PRPC 7.0, JSP, Spring, Sprint Boot, Spring Security, Angular JS, EJB, JMS, Web Services, REST API, Microservices, RPC, Hibernate, XML, XSD, Ajax, Active MQ, AWS, Jenkins, web methods, tomcat, WebLogic server, ETL-Informatica, SAP, Data Warehouse, AS 400, Main Frames, Micro Strategy, Python, Power BI, Data Science, Business Intelligence, Unix Shell scripting, Oracle, IAM, OAuth, Open ID Connect, SAML, DevOps, Git, GitHub, Jenkins, SonarQube, ansible, Kubernetes, Puppet, Docker, Splunk, CVS, Share Point, HP Quality Center, ALM, CVS, SharePoint, JIRA, Confluence, MS Project, MS VISIO, MS word, Excel and MS Power Point.

Confidential

PEGA Program Manager/Project Manager/Scrum Master

Responsibilities:

  • Followed Agile methodology to coordinate Onsite/Remote/Offshore teams to make sure that all parties are on track with project requirements, deadlines and schedules.
  • Worked with stack holders across time-zones took ownership of program technical architecture, design throughout the life cycle from initiation. Provided all possible solutions to the business along with the analysis on the pros/cons of the solutions, enabled effective decision making through presentation of key information and recommendations.
  • Executed implementation projects migrated traditional applications to cloud and migrated PEGA 6X applications to PEGA PRPC 7.
  • Lead multiple scrum teams, created Sprints using JIRA, helped product owner to make the product backlogs in good shape and make them ready for the next sprint, Safeguard for the team, Facilitated sprint planning meeting, Organized Daily standup calls, Cleared obstacles for the scrum team, Facilitated & Scheduled meetings with cross functional teams and cleared impediments for Delivery teams, Conducted retrospective meetings, Conducted demo sessions to the business to validate the functionalities.
  • Helped Business stack holders and PMO office in project planning, budgeting, proposing project tools, in defining technical engagement strategies, to review the project plans.
  • Participated in RFP meetings with Business users, vendors, identified pros/cons and recommended best solution to the business with suitable technologies and architecture. proposed solutions to the business abstracts, recommended suitable technologies and suggested appropriate design patters.
  • Worked with the Product Owner to define the product by identifying requirements and thinking critically about what will make it successful, prepared documents that effectively communicate the Product Owner’s requirements and that are easily consumed by software development teams.
  • Helped cross functional teams in preparing High Level e& Low-level design documents.
  • Identified and developed new opportunities with clients, prepared project schedule, coordinated with Recruitment team identified and deployed right resource within the given budget.
  • Prepared weekly & monthly metrics of the project status and shared it with all stake holders.
  • Coordinated with the on-site and offshore teams to resolve the technical and functional issues.
  • Worked with Application development, production support and change management teams.
  • Implemented the High-Level Design document and coordinated with technical leads to prepare Low level design documents.
  • Effectively involved in developing presentation, middleware and Business Process management services and mentored development teams to complete the deliverables/task which are using PEGA PRPC, Java, JSP, Servlets, Flex, HTML, JavaScript, AJAX, Spring MVC, Hibernate, Junit, EJB, JMS, Web services and XML.
  • Prepared effort estimations for the business needs and mentored the team to stick with the project plan.
  • Integrated PEGA services with other modules which is developed using Java/JavaEE, Business Objects, Documentum, JMS, and with Sonic ESB frameworks.
  • Configured new WL servers and in updated UNIX scripts to deploy CE services in new environments like Development, QA, and UAT and in production and conducted knowledge sharing sessions to the development teams.
  • Mentored the team in all phases to complete the deliverables without any issues.
  • Responsible for preparation of the release notes, Responsible for delivering the internal builds to the Testing team for QA testing.
  • Responsible for Preparing the RCA document for the production defects and providing permanent solution for the open issues.
  • Defect tracking and assignment and publishing the defect status to the team on daily basis.
  • Responsible for preparing & review the build document to deploy in UAT & PRODUCTION environments.
  • Coordinate with Change Management teams and supports teams during applications maintenance and deployment teams to complete the process in given window.
  • Participating in meetings with the client teams and sharing the knowledge to the offshore team and assigning appropriate task to the offshore team.

Technologies: Java, J2EE, JSP, Spring, jQuery, Angular JS, Node JS, EJB, JMS, PEGA PRPC 7, Web Services, REST API, Restful Webservices, Hibernate, XML, XSD, Ajax, Active MQ, ESB, Business Objects, Python, Jenkins, Tomcat, Eights, JBOSS WebLogic server, Business Objects, SSO, SAML, Unix Shell scripting, CVS, VSS, IAM, Git, GitHub, Jenkins, SonarQube, ansible, Kubernetes, Docker and Splunk.

Confidential

Development Lead/Scrum Master

Responsibilities:

  • Coordinated with on-site Co Ordinator and client teams to complete project deliverables. Involved in various phases of Software Development Life Cycle (SDLC) of Credit Estimates application like Requirements gathering/clarifications, Design, Analysis and development.
  • Developed fully interactive scorecards, dashboards, and enterprise reports using Microstrategy Report Services.
  • Effectively involved in developing presentation, middleware and Business Process management services using PEGA PRPC, Java, JSP, Servlets, Flex, HTML, JavaScript, AJAX, Spring MVC, Hibernate, Junit, EJB, JMS, Web services and XML. Followed agile software development with Scrum methodology.
  • Implemented the Low-Level Design document and Developed Use case diagrams, Class diagrams, and Sequence diagrams using UML tools. Used PEGA PRPC 6.2/7.14 version and developed PEGA Rules for Credit Estimate project to initiate the user request and to process the request until publishing the rating to the end user.
  • Updated effort estimations sheet which is shared by manager and coordinated with the team to capture their status.
  • Involved in integration to integrate the PEGA services with other modules which is developed using Java/JavaEE, Business Objects, Documentum, JMS, and with Sonic ESB frameworks. Involved in the Design, code reviews and tagging the code to the CVS.
  • Mentored the junior members in all phases to complete the deliverables without any issues. Performed unit Integration and sanity testing.
  • Responsible for preparation of the release notes, Responsible for delivering the internal builds to the Testing team for QA testing. Created RCA document for the production defects and provided permanent solution for the open issues.
  • Responsible coordinating with the onsite team for preparing & review the build document to deploy in UAT & PRODUCTION environments. Involved in Production deployments to deploy deliverables in Production & UAT environment.
  • Participating in meetings with the client teams and sharing the knowledge to the offshore team and assigning appropriate task to the offshore team.
  • Expert in implementing the utility rules for completing the production user’s adhoc requests.
  • Involved in the production support of the CE application and responsible for the implementation of the Enhancements.

Technologies: Java, J2EE, JSP, Servlets, Flex, HTML, JavaScript, AJAX, Spring MVC, Spring IOC, Spring AOP, Hibernate, PEGA PRPC 5/6.2, Junit, EJB, JMS, Oracle, Angular JS, JQuery, Web Services, Castor mapping, XML Beans, XML, XSD, Amazon Web Services, Erights, Documentum, Business Objects, UML, Tomcat, Web logic, Sonic ESB, Active MQ, Active Directory, SSO, Jenkins, Windows XP and UNIX.

Confidential

Senior Software Engineer

Responsibilities:

  • Closely with the technical lead to complete the project deliverables.
  • Created PEGA activities and flows to process and evaluate the unrated asset request.
  • Involved Analysis and development by following the Low-Level design documents which are developed by technical lead.
  • Effectively involved in developing process flows and Business Process management rules using PEGA PRPC and XML.
  • Used PEGA PRPC 6.2/7.14 version and developed PEGA Rules RPM project to initiate the user request and to process the request until publishing the rating to the end user.
  • Updated effort estimations sheet on daily basis by taking it from CVS repository.
  • Involved in the Design, code reviews and creating ruleset version.
  • Mentored by technical lead in all phases to complete the deliverables.
  • Performed unit Integration and sanity testing.
  • Responsible for updating RCA document for QA defects and fixing issues. Defect tracking and work on the assigned defects.
  • Responsible coordinating with the team lead for completing the review and incorporating review comments.
  • Involved in QA deployments to deploy RPM services in QA environment.

Technologies: Java, JSP, Servlets, Flex, HTML, JavaScript, AJAX, Spring MVC, Spring IOC, Spring AOP, Hibernate, PEGA PRPC 5/6.2, Junit, EJB, JMS, Oracle, Angular JS, JQuery, Web Services, Castor mapping, XML Beans, XML, XSD, Amazon Web Services, Erights, Documentum, Business Objects, UML, Tomcat, Web logic, Sonic ESB, Active MQ, Active Directory, SSO, Cloud, Jenkins, GitHub, Splunk, Windows XP and UNIX.

Confidential

Associated Consultant

Responsibilities:

  • Involved in maintenance of the B2BNextGen application and responsible for to implement the Enhancements.
  • Involved in the preparation of the LLD for the Enhancements.
  • Involved in the identification of the tasks and efforts estimations for the given tasks.
  • Implemented the Session Beans to process the business logic.
  • Developed DAO like Data Transfer Objects for carrying out Database operations on Oracle database and Value Objects for passing attributes over the network.
  • Involved in Coding, Unit testing and Integration testing.
  • Coordination with QA team to solve bugs.
  • Deployment of the B2B NextGen application on Test environment.
  • Defect tracking and maintaining the defects release wise.

Technologies: Java, Servlets, EJB, JMS XML, Oracle, Web Services, Web Methods, XML Beans, Windows 2000, Web logic and UNIX.

Confidential

Associate Consultant

Responsibilities:

  • Analyzed the current application structure which is implemented in Struts framework and in the enhancements phase.
  • Involved in the identification of the tasks and efforts estimations for the given tasks.
  • Developed front end web pages using HTML, CSS, JSP and JavaScript.
  • Involved in client-side validation using Java Script for web pages developed in JSP.
  • Used JSTL and EL in designing user interface.
  • Involved in Tiles logic implementation.
  • Implemented the Session Beans to process the business logic.
  • Developed DAO like Data Transfer Objects for carrying out Database operations on Oracle database and Value Objects for passing attributes over the network.
  • Code reviews and in corporation of review comments.
  • Involved in Coding, Unit testing and Integration testing.

Technologies: Java, JSP, JavaScript, JSTL, Junit, HTML, Struts framework, EJB, Oracle, JDeveloper, Oracle Application Server and Windows 2000.

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