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Supply Chain Transformation Program Manager Resume

SUMMARY:

  • Senior Project / Program Manager and Consultant with 25 years deep experience managing complex global transformation programs, projects, and partner initiatives across industries. Demonstrated ability to quickly translate high level business requirements into directional strategies, initiatives, and programs.
  • Excel in an atmosphere of unknowns and difficult problems to solve, adept at making decisions, building consensus, and driving to closure.
  • As Program Manager at Confidential I designed, planned, and managed transformation programs and projects, supporting 95% company growth over short period, implementing business process and technical solutions across finance, record - to-report, forecast-to-plan, procure-to-pay, order-to-cash, logistics, and reporting
  • Program Managed end-to-end Supply Chain solutions for Confidential Category Management business, defining and managing projects to implement new capabilities, and working with outside consultants and cross-company SMEs to support Confidential merger
  • Confidential and Program Manager for Confidential ’s Density Optimized server product segments, totaling $3.2B of Confidential 's server business, owning manufacturing deployments, cost improvement, tax advantage, and related global programs and initiatives
  • Led 2-year pan- Confidential project to integrate B2B SOX compliant financial transactions across 13 ERP systems worldwide, leading 200+ team members in 15 countries

CORE COMPETENCIES:

Program & Project Management

Global Partner Collaboration

Agile & Waterfall

Transformations including M&A

Supply Chain Management

Advanced Presentation Skills

Internal & External Consulting

Business Systems Analysis

Senior Executive Communication

CAREER HISTORY:

Supply Chain Transformation Program Manager

Confidential

Responsibilities:

  • Brought in to assess legacy Supply Chain processes and prepare business and systems for rapid growth over short period, supporting 95% capacity growth from new plant startups, polymers divestiture, and “ Confidential 2.0” reorganization and restructuring
  • Supply Chain Program Manager responsible for designing, planning, and implementing transformation projects for finance, record-to-report, procure-to-pay, order-to-cash, outbound logistics including freight forwarding and exports, and reporting and KPIs
  • Drove projects to assess end-to-end financial processes across procurement, AP/AR, asset and project cost accounting, close, and production accounting, aligning processes across groups and documenting gaps in controls
  • Led team to author and publish end user documentation wiki for SAP, with step-by-step instructions and screenshots organized by function, domain, and organization, across forecast-to-plan, procure-to-pay, plan-to-produce, plan-to-move, inquiry-to-order, order-to-cash, acquire-to-retire, and record-to-report
  • Managed project funding and tracking costs, stakeholder and executive reporting, and partner engagements

Program Manager, Supply Chain IT

Confidential

Responsibilities:

  • Program Managed end-to-end business process and technical solutions for Confidential ’s $20B Category Management business, defining and managing projects to implement new capabilities, and working with outside consultants and cross-company SMEs to support Confidential merger
  • Managed SAP Ariba cloud implementation and associated business process redesign across Strategic Sourcing, Supplier Management, and Contract Management, and continued as Ariba Admin and SME
  • Project Managed the first Agile focused Salesforce.com project at Confidential supporting Category Management

Strategic Development Manager

Confidential

Responsibilities:

  • Program Manager for global programs and initiatives spanning business, IT, and engineering, implementing new capabilities within Confidential and at global suppliers and partners, and managing special projects for senior management
  • Owned Confidential for Density Optimized server product segments, totaling $3.2B of Confidential 's server business, owning deployments, cost improvement, tax advantage, manufacturing outsourcing, and e2e supply chain dependencies
  • Responsible for Supply Chain network optimization and outsourcing strategies, focused on balancing cost, risk, assurance of supply, competitive leverage, intellectual property, ability to scale, and supplier relationship planning
  • Owned Country of Origin requirements and dependencies, including indigenous content and levels of transformation for individual product components, final assemblies, and complex solutions
  • Performed cost analyses, including total landed cost, manufacturing, logistics, material, inventory driven costs, labor and overhead, fixed and variable costs, tax advantage, in both insource and outsource supplier and partner environments
  • Interim chief of staff for Sr Director over group of 5 Supply Chain Directors and 500+ personnel. Drove agenda, managed leadership communications, and acted as primary liaison with supporting departments
  • Project manager leading team of 200+ project members in 15 countries implementing SAP XI, integrating financial transactions on 13 ERP systems globally
  • Managed Projects to investigate and documented Confidential company-wide purchasing flows between Confidential and its vendors and suppliers, as part of the pan- Confidential supply chain transformation, utilizing SIPOC structure and ProVision flows
  • Worked with procurement and demand planning to resolve $50M sole-sourced supplier issue for high speed InfiniBand solutions, addressing high inventory holding costs and long turnaround times
  • Program Managed initiative to consolidate suppliers shipping 30M memory modules yearly, and new electronic marking process requiring technology innovation and infrastructure. Negotiated contract rates and worked with PMO team to implement
  • Managed Project to streamline intercompany PO purchasing process between regions to minimize delays during shortage situations, working with finance on SOX compliance and with procurement to provide training
  • Managed project to create consolidated forecasting process for components flowing through Confidential ’s tax-advantage model, consolidating worldwide demand from Confidential and third-party manufacturing sites. Managed IT implementation and provided end-user training on lead time offsets, safety stock calculation, and inventory netting
  • Project Managed 7 different projects to investigate and implement manufacturing requirements and dependencies including tax advantage opportunities, in China, Russia, Puerto Rico, and Mexico
  • Program Managed cross-functional team to identify $451M in supply chain savings as part of 3-year business plan, and worked with senior executives to summarize for CEO Meg Whitman
  • Managed project to design and implement ERP B2B trading structure to integrate newly acquired company, routing customer orders to the appropriate Confidential regional SAP instance for fulfillment
  • Authored strategy and drove agreement within GBU and the Regions to radically simplify our forecasting systems and related processes and create commonality worldwide
  • Program Managed initiative to increase operational effectiveness of EDI-830 forecast signal to global manufacturing partners, creating and driving projects to understand and reconcile SAP and EDI functionality and related business processes, and establishing roles and responsibilities to drive desired inventory management within Confidential and at partners
  • As Business Analyst performed capability leverage analysis, working with senior executives across business units to evaluate utilizing desktop PC manufacturing and outsourcing processes to build Servers, identifying $60 per-unit savings
  • Delivered global deployment flows enabling $3B+ in annual server shipments worldwide, balancing cost, turnaround time, assurance of supply, inventory holding costs, outsourcing, and quality
  • Created unique supply chain flows and capabilities to meet customer SLA requirements for >$500M in big deal opportunities, for Microsoft, Chevron, Apple, Facebook, Confidential, Ebay, and many other tier-1 accounts
  • Authored competitive analysis against Confidential ’s competitors, highlighting how Confidential ’s Supply Chain offered a competitive advantage to customers, and created powerpoint slide for CEO
  • Worked with GM’s and VP’s to create quick-ship model for Confidential ’s Cloud System Matrix solution, reducing order fulfillment time from 6 weeks to 2 days
  • Represented global business unit on the pan- Confidential policy board, driving e2e product tracking and serialization policies, methodologies, and transformation projects
  • Pan- Confidential supply chain transformation business owner for APQC 4.3.5 (maintain production records and manage lot traceability), utilizing SIPOC structure and ProVision flows to document processes across Confidential supply chain organizations

Program Manager

Confidential

Responsibilities:

  • Responsible for strategy, program and project portfolio, and vendor relationships and contracts, managing global projects and initiatives to roll out new Confidential manufacturing and end-user diagnostic capabilities
  • Program Managed software development, directing work assignments and managing ongoing releases.
  • Monitored progress and performance, tracked defects, and assessed application stability and quality
  • Managed test lab responsible for quality assurance testing and release for all projects.
  • Managed staff, defined testing standards, tracked defects and remediation, and worked with stakeholders to track and report progress
  • Managed contracts for contingent workforce, facilitating vendor relationships and negotiations for rates and SOW's.
  • Drove hiring process, tracked and approved expenditures, audited invoices, and resolved issues to ensure the smooth running of our contract arrangements
  • Managed cost center for the team, handling all budgeting, asset purchases, expenditure tracking, and reporting and reconciling with corporate finance
  • Brought into the organization to help resolve a variety of performance and external relationship issues, providing leadership, training, and direct mentorship to turn around the team’s performance, and working with dissatisfied stakeholders to successfully repair the relationships
  • Defined and drove programs for >$10M in outsourced infrastructure and tools to support Confidential ’s global server manufacturing business
  • Successfully transitioned Confidential ’s server diagnostics software development team from waterfall to Agile
  • Managed Project and performed Business Analysis to investigate offshoring software development to Confidential Singapore, working with teams across regions to understand and document requirements, processes, and dependencies, and finalize cost/benefit analysis
  • Project Managed migration to new manufacturing test tools, driving cost/benefit and requirements analyses, cross functional reviews, sponsorship and approvals, and design, development, and final release for worldwide integration
  • Project Managed initiative to architect and implement new PXE image management capability within the manufacturing diagnostics process, allowing greater flexibility in manufacturing test processes
  • Authored partner requirements specification, including programmatic interfaces and dependencies into the system ROM and kernel mode device drivers, and requirements for specific Linux kernel environments
  • Managed >$2M annual spend in equipment and contract services for team and personnel

Manager, Server Storage Quality Assurance

Confidential

Responsibilities:

  • Hiring Manager for staff of 18 test engineers, including personnel management, training, and yearly performance reviews
  • Responsible for testing and qualification of Confidential ’s prototype hardware and software, including customer usage simulation, error injection and messaging, load testing, and feature/functionality qualification
  • Management of improvement projects and collaborations with partners and vendors

Software/Systems Engineer

Confidential

Responsibilities:

  • Quality Assurance and Certification lead for Cluster, Performance, Workstation, and Server Storage products. Authored test plans and led team of engineers responsible for completing the testing
  • Managed project to develop and pilot expedited process for Microsoft WHQL digital signatures. Worked with Microsoft and Confidential teams to reduce ongoing certification time from 6 weeks to ½ day.

Quality Assurance Lead

Confidential

Responsibilities:

  • Quality Assurance Lead responsible for multi-OS verification of kernel mode device drivers for network controllers

Systems Engineering Lead

Confidential

Responsibilities:

  • Joined HBA as their 48th employee, responsible for x86 servers and network infrastructure. Built from the ground up and managed through transition of the company from 48 to over 500 employees
  • Progressed to systems engineering lead responsible for IT infrastructure team, developing and implementing project strategies, forecasting resources, and managing $1.2M IT budget

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