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Programmer Analyst Resume Profile

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Summary

Self-driven Management and Technology Consultant with more than 18 years of progressive consulting experience in delivering enterprise solution implementations. Skilled in managing diverse, multidisciplinary resource teams. Thrive in fast-paced environments require minimal time to acclimate.

  • Quality Process Improvement
  • Product Management
  • IT Resource Management
  • Business Process Re-engineering
  • Team Leadership
  • Gap Analysis
  • Business Process
  • Process Management
  • Budgets
  • Managerial Finance
  • IT Strategy Outsourcing
  • IT Program Management
  • Enterprise Data Modeling
  • Application Architecture
  • Rules Engine Development
  • EAI/BizTalk Solutions
  • System Integration
  • Framework Development
  • Budgeting
  • Proposals
  • Estimation

Professional Summary

  • Accomplished IT professional offering 18 years of experience inProject Management,IT Technical Consulting, Solution Architecting and Designing.
  • Experience in Stakeholder management/Vendor Management/Budgetmanagement at large cross-matrix organizations with global foot print.
  • Domain experience in, Aerospace, Pharmaceuticals, HR, Health Care, Financial, Investment, Manufacturing and e-Commercewith multi-platform technical environments.
  • Proficient in devising and implementing process design, review, re-engineer and development activities for complex integration, conversion and merger projects.
  • Adept in acting as an ambassador of change for successful implementation of business strategy and solutions using technical solutions in organizations within pre-set budgets and deadlines.
  • Ability to handle extreme pressure demonstrate tenacity with a high attention to detail.
  • Excellent communication skill both written and oral and strong management interpersonal skills.
  • Ability to state and enforce standards and best practices
  • Working knowledge in Architectural and Service methodologies/frameworks like ITIL.
  • Operates within tight budgetary and time constraints. Committed to client satisfaction.
  • Excellent understanding and working knowledge in Quality Methodologies ACE, Six Sigma ,
  • Project and Crisis Management.
  • Worked with core team, business and end users of the different regions, namely, US, EMEA and APAC. Gained valuable hands-on experience in training end-users.
Project People Management
  • Extensively involved in doing project management activities like preparing Proposals and response to RFP, Analysis, Planning, Estimation, Design, Scheduling, development and execution of Initiatives, Quality reviews, Risk Monitoring and Control, Progress monitoring and post go live support.
  • Stake holder management, 3rd party relationship management and onsite-offshore coordination.
  • Prepare, Present, Follow-up and close opportunities for engaging in I.T services, Turnkey projects.
  • Have strong ability to build productive relationships with peers, management, and clients using strong communication, interpersonal, organizational, and planning skills.
  • Resolve support / operational issues in liaison with Project Teams Business Group.
  • Plan and co-ordinate Competency Development activities.
  • Oversee manpower planning, recruitment, performance management training.
  • Develop operational budgets and ensure adherence to set parameters.
  • Production rollout strategy, Delivery Management Post Implementation support.
  • Achieve customer satisfaction by ensuring service quality norms and build the brand image by exceeding customer expectations.
  • Proficiency in organizational management, hiring and retaining skill-sets and tracking performance.
  • Experienced driving mission critical and high-visibility projects from inception through Governance process to delivery, including resource, budget, schedule, and risk/issue management.
  • Ability to clarify intricate technical solutions to business users, resulting in successful implementation.
  • Excellent customer and communication skills. Able to effectively maintain information flow between management, staff, and customers regarding project status/Progress report Quad Charts , risks, goals, and objectives.
  • Experience with both commercial software product and corporate systems development, and with both internal and external customers.
  • IT Consulting
  • Business and System Study Gap Analysis.
  • Preparation of high level and low level design and conducting quality reviews for the same.
  • Coding, unit testing, supporting System, regression user acceptance testing and implementation support.
  • Process improvement, optimization, performance tuning and creation of tools for repetitive tasks.
  • Conduct Case / System / Process/ Feasibility Study, Requirements Management related exercises for large systems.
  • Create Business sustaining tasks and Management reports.
  • Excellent understanding and working knowledge in SDLC processes, Agile development and RUP Methodologies and Quality Methodologies.
  • Facilitate implementation of project plans within pre-set budgets and deadlines.
  • Offshore / Onsite Delivery Management for technical deliverables of projects.
  • Resource allocation and optimisation of resource utilisation.
  • Production release coordination, documentation of release strategy, tips and best practices.
Confidential

Leading Staffing Solutions

Confidential
Delivery Manager

Infotech Enterprises America

Confidential
Technical PM

The Hartford.

Confidential
Program Manager / Architect
Developer / Programmer Analyst

WrencheadInc

Kumaran Systems Inc

Sakthi Software Synergy

Certification

Project Management Professional PMP certified

Microsoft Technology Specialist - Developing E-Business Solutions Using Microsoft BizTalk Server 2004

Certified Lotus Specialist Lotus Domino 5.0

TECHNICAL EXPERTISE

Programming Language

C , VB.NET,PL/SQL, Transact SQL, JAVA

Integration / B2B Tools

BizTalk Server 2002/2004/2006/2009, MS Sharepoint IIS, Websphere MQ, MSMQ, , Commerce Server 2000, MS Site Server 3.0, LDAP, E-Commerce Payment Processing System, MS Site Server Commerce edition 3.0 ,

Operating System

Windows 2008 Windows XP, O/S400,UNIX, MS-DOS , Novell NetWare

Database

Oracle , SQL Server, DB2 UDB 6.1/7.2, PL/SQL,Sybase

ERP Tools

Kana, Clarify, MS CRM

Technologies:

ASP.NET, Web Services, WCF, XML, SOAP, RESTful, WSE, JDK 1.1.x/1.2,JDBC, J2EE, Servlets, JSP, EJB,

Application Web Servers

IIS, Web Sphere App Server.

Architecture

SOA, ESB, BPM

Business Intelligence Tool

Business Objects 5.1, Crystal Reports 4.5 /6.0,9.0 Reports 2.5,SQL Server Business Intelligence 2005,SSRS

Markup Languages

XML, HTML,DHTML, CSS

Design Tools

Enterprise Architect, Rational Rose, Rational RUP, Clear Case, UML, Codagen,Infopath

Tools

Testing Tools

  • MS Visual Studio.Net 2008, MS Visual Source Safe 6.0, MS Team server, Microsoft Visio, MS-Project 2K, MS Visual Interdev 6.0, SCOM
  • MS Visio, Developer 2000, Websphere Studio, IBM Commerce, Eclipse, WAS.
  • Mercury, Load runner, QTP, Quality Center
Work Experience

Leading Staffing Solutions

Confidential
  • Leading a team responsible for maintaining and supporting the Integration platform on the Biztalk server, Salesforce Force.com platform. The 40 applications range in size and audience, from single department, to Corporate / Customer wide Global solutions. Included is the companies Supplier Management Application, a wholly contained solution used to manage the candidate applying for recruitingactivities.
  • Managing cost center, build vs. buy analysis, High Level estimating OOM, ROM . Provide oversight to the Integration platform by working with other development teams and business owners, to ensure proper governance practices are followed.

Manager IT Quality Assurance

Confidential
  • As QA COE provide governance, services and support for functional test automation projects across all IT development centers. I manage a core team of experts in developing and deploying effective test automation solutions. I provide guidance for local, nearshore, and offshore contract resources engaged by each location.
  • Established, documented and enforced standards for test automation. Began by analyzing existing assets, resources, and practices. Next, I applied an industry standard methodology to determine the effectiveness of an organization's automation effort. Then, I recommended the implementation path for a comprehensive solution within the budget of the automation project. Finally, I managed the efforts of the automation solution development team to ensure that they stayed within the guidelines. I established an Automation Council composed of test automation experts from each development center to handle ongoing governance.

Infotech Enterprises America Inc Client :Aircraft Engine Manufacturer March 2008 June 2012

Role on Engagement: Program/Delivery Manager

Managing a Team of : 20 onsite 50 offshore

  • Engaged executive sponsors, gathered and documented business requirements, developed specifications, drove offshore development team, performed testing, worked heavily with business and technical teams to facilitate and meet deliverables.
  • Managed several projects from conceptual stage including customer engagement, executive presentations, Governance Board approval process, functional specification, project planning estimates, change managementand offshore development.
  • Managed a team of systems engineers, developers, business analysts, and quality assurance analysts, DBA responsible for the planning, design, installation, configuration, and maintenance of enterprise platform and B2B Integration portfolio.
  • Ensuring project teams deliver the required outputs adhering to organizational standards and client requirements.
  • Provided direction to, and tracked deliverables of multiple cross-functional teams, both locally and remotely
  • Developed and maintained all operational documentation for client configuration and functionality
  • Facilitated regular, ongoing internal and client-facing meetings to track and review issue resolution
  • Lead project management effort for complex annual benefits enrollment events by developing and tracking project plan and managing all deliverables
  • Reviewed and approved monthly client invoicing
  • Ensured compliance with Sarbanes-Oxley Act and SAS-70 auditing standards
  • Involved in performance tuning for the environment using perf monitor.
  • Involved in scaling out and scaling up the environments depends on the load requirement.
  • Mentored new employessin all facets of their roles
  • Experience in high availability, Failover, Clustering environments
  • Involvement in Installation, configuration and performance tuning
Confidential

Role on Engagement: Technical PM

  • Effectively managing work through dealings with offshore and onshore consultant. Responsibilities involved liaison with a cross section of application managers, effective communication to all team members and stake holders and senior management.
  • Technical PM involved in the Design and Implementation of a migration of Claim Handling system CHS from Mainframe to Web based application using .net technologies BizTalk Server.
  • As part of Integration support team, involved in installation, configuration and administration of BizTalkenvironments as well as web servers and Application servers.
  • Assessed project feasibility, gathered business requirements, and executed project plans for various business groups that were part of the 4.5 million budgeted for Source Project initiatives
  • Involved in effort estimation, resources planning and project tracking / reviewing the deliverables
  • Served as a focal point for all client and programmer communications.
  • Coordinate between onsite and offshore teams on development and Implementation of the system.
  • Ensure the overall technical direction is consistent with the client's long-term direction.
  • Work with other architects to ensure that the products and components work together to meet the objectives and performance goals as defined in the requirements.
  • Fully understand the capabilities and limitations of the technical environments that come with the packaged software.
  • Review and integrate all application requirements, including functional, security, integration, performance, quality, and operations requirements.
  • Participated in transitioning the designs to the programmers, and ensure a clear and complete understanding of the designs.
  • Production support, confiurging MOM
  • Involved in performance tuning for the environment using perf monitor.
  • Involved in scaling out and scaling up the environments depends on the load requirement.
  • Mentored new employess in all facets of their roles
  • Experience in high availability, Clustering environments
  • Invovlement in Installation, configuration and performance tuning
  • Strong understanding of BizTalk message processing and databases
  • Ability to use the BizTalk Administration tools
  • Deploy BizTalk Applications via MSI
  • Configure hosts and host instances
  • Deploy and manage business rules
  • Configure and administer a clustered BizTalk environment with multiple message boxes
  • Develop a disaster recovery solution
  • Backup and restore BizTalk Databases
  • Work with BAM and failed message routing both inside the BAM Portal and SharePoint
  • Evaluate BizTalk performance using BizTalk specific Performance Monitor Snap-ins
Confidential

Role on Engagement: Project Manager / Architect

Managed the development of the company's EAI Ecommerce Solutions. Worked extensively with customers to gather and document requirements, including participation in brainstorming sessions with senior analysts and staff. Managed projects, including assignment of analysts, developers and technical support staff as needed. Projects included a major NORRIS OLLISEN Integration for LucasCounty -Toledo Police Department, RELATIONSHIP AND PROCESS MANAGEMENT RPM , Vending machine solutions VendOMatic , Product Enquiry and Order Entry Module PIOE

Confidential

Role on Engagement: Sr. System Analyst / Technical Lead

As a Sr. System Analyst, I have been involved in Requirement Specification, Analysis, Design, Development, Testing and Implementation. Projects include: Redesigning b2b application Vision Central Web Server to ASP.NET, Integrating various disparate Application with Siebel CRM package, Development of Interface for FAD Ford Authorized Dealers , Integration with WrencheadProLite and Vision Clients. Installing, Configuring, Developing , Maintaining website using Commerce server 2000/Site Server 3.0, Credit Validation with Cyber source, membership authentication and cookie management, Security and access permissions with AUO and membership and Data warehousing and reporting

Confidential

Role on Engagement: Sr. Analyst/Technical Lead

As a lead developer involving in perform requirement gathering / requirements clarification for off-shore team, developed and ImplementedCurrency conversion module.Responsible for Identifying and pursuing improvement in the quality of the product

Confidential

Role on Engagement: Sr. Analyst/Technical Lead

Team Size: 4

For a Chennai based consulting company, I was responsible for customer relationship and project management for developing complex projects. Some of the projects include Ordering, Production planning, shop floor, payroll and financial systems for investment and manufacturing environments. Worked closely with customers to define requirements and determine manpower levels. Recruited and assigned resources.

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