SUMMARY
- Successful Product Owner / Project Manager /Program Manager
- Demonstrated management and leadership skills
- Completed analysis and recommendation upgrade existing LOS software or purchase vendor solution.
- Successfully implemented sprints/scrums to support company decision to incorporate agile/scrum methodologies.
- Provided clear, concise project communication(s)/status reports for all stakeholders, sponsors, senior management.
- Demonstrated consistent leadership and motivation to teams to progress projects successfully (4 - 30 business analysts and developers depending on the project)
- Managed all projects, milestones, deliverables
- Well organized and self-motivated; proven ability to stay on top of 80+ projects within the BI/MIS group as part of a large system integration program.
PROFESSIONAL EXPERIENCE
Confidential
PM/Sr Business Lead
Responsibilities:
- Created BA Project Plan to ensure timeframes were met
- Short term contract to support and lead junior business analyst through completing business requirements, use cases, system rules, and functional requirements
- Coordinated agile approach with developers to minimize risks that may impact the overall project timeline.
- Provided weekly status to project team
- Tracked and resolved risks/issues
- Created table to support complex OFAC messaging rules
- Applied banks best practices to help small team of business analyst sharpen their skill set
- Facilitated daily scrums
- Created UAT plan for project
- Backfill for business analyst to create SIT and UAT test scripts
Confidential
Project Manager
Responsibilities:
- Short term contract to back-fill for a PM that had left
- Primary focus has been to learn the assessment criteria to ensure the project deliverables would pass audit.
- Support Program Manager with any tasks associated to the project that needed follow up
- Work with vendor to ensure timely deliverables of product releases (enhancements, bug fixes)
- Manage Product Backlog: Plan 2-week Sprints
- Run daily scrums
- Coordinated daily scrums with primary vender to ensure timely delivery of project showstoppers.
- Fulfill all training requirements by Compliance and PMO
- Prepare weekly status reports for PMO and Project Sponsors, conduct status meetings.
- Establish BAU (Business as Usual) project plan once Capex project completed)
- Attended 2-day vendor planning session for BAU scope
Confidential
Product Owner / Project Manager
Responsibilities:
- Provided clear, concise project communication(s)/status reports for all stakeholders, sponsors, senior management.
- Provided product road map/maintained product backlog
- Demonstrated consistent leadership and motivation to teams to progress projects successfully (4-8 business analysts and developers depending on the project)
- Successfully negotiated schedule and scope of work as well as resources.
- Demonstrated strong problem-solving skills: proposed multiple successful resolutions to solve business problems.
- Project Manager of BI/MIS projects to integrate Collections system with servicing system of record (MSP)
- Coordinated a successful vendor product launch within budget and on schedule.
- Delivered several technology projects: Automated payoff, upgrade to current credit reporting guidelines, Product Owner of centralized letters application (managing rules for two systems of record), and workflow solution for letters/forms management.
Confidential, Irvine, CA
Program Manager
Responsibilities:
- Facilitated JAD’s with existing and potential new customers to validate and document business and functional requirements to complete LOS; including Closing, Post-Closing, Accounting, Secondary, Interim-Servicing and QA modules.
- Updated data warehouse requirements and business intelligence that would be required for metric and analytical reporting, as well as, Sarbanes Oxley and SAS 70 audits, state and federal lending regulations.
- Designed workflow for out-of-the-box LOS with flexibility for customer customization.
- Identified standard reports for users, managers and senior management.
- Created over 50 mock, detailed UI screens for presentations to potential and existing customers, as well as a tool for developers to completely comprehend the business and functional needs of the application.
- Analyzed, identified and documented business and functional gaps in existing software
- Created and maintained CR’s (change requests) to correct and complete required business functionality
- Served as primary SME and support to Management, Sales, BSA’s, PM’s, QA and Developers.
- Participated on site, in a key-role position, to facilitate gathering requirements with a high-profile client for future Correspondent Module.
