Sr. Project Manager Scrum Master /Process Engineer Resume Richmond, VA - Hire IT People

SUMMARY

Highly motivated and experienced project manager and coach adept in applying agile and traditional project management methodologies to implement local and enterprise - wide initiatives to achieve business objectives. Solid reputation for bringing structure to projects and achieving milestones on time. Strengths include the ability to build and lead high-performing cross functional teams, develop well-managed spaces, and fostering a learning and continuous process improvement environment.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential - Richmond, VA

Sr. Project Manager Scrum Master /Process Engineer

Responsibilities:

Successfully recovered a troubled project initiated to develop an IT-capability to streamline the surgical scheduling process.
Identified, analyzed and controlled project risks related to scope, quality, resources, schedule, change resistance, IT integration, technology, dependencies, and divergent business and user needs.
Effectively collaborated with surgeon division chairs and health administrators to develop strategies and prioritize patient quality and safety improvement solutions.
Prepared and presented project status reports to project leadership utilizing PowerPoint presentations and Power BI.
Served as scrum master for a cross-functional development team of 8 members by facilitating daily scrum, planning, demos, and retrospectives ceremonies to implement standardized surgical protocols in the electronic health record software.
Assisted product owner with requirements gathering, user stories, work estimation, backlog refinement and work in progress limits for agile teams supporting multiple highly visible projects.
Supported product owner in user acceptance testing, delivering feedback on software development products and ensuring they met the definition of done (DoD) based on acceptance criteria.
Planned, led and facilitated kaizen events that reduced preoperative patient check-in cycle time by 40%.

Confidential - Richmond, VA

Project Manager Scrum Master /Process Engineer

Responsibilities:

Successfully led a cross-functional clinical team to implement the normothermia project which established procedures for managing patient temperatures leading to a 40% reduction in surgical site infections.
Launched project to improve patient post-operative outcomes which reduced length of stay in the hospital from 4 days to 1 day.
Partnered with clinical lead to collect project requirements to implement standardized anesthesia protocols in hospital operating rooms.
Introduced and trained IT resource managers and project teams on scrum methodology as an alternative approach to traditional project management.
Recognized by leadership and team for project management knowledge sharing, solving complex issues and providing guidance for how to move project initiatives forward.

Confidential - Glen Allen, VA

Project Manager Agile /Process Engineer

Responsibilities:

Successfully implemented a QA program in response to the regulatory change management audit findings which led to a 60% improvement in the accuracy and documentation of regulatory change assessments and implementation.
Created and utilized Jira boards for department and implemented the Kanban methodology to manage product development.
Established processes and controls as a second line of defense to ensure sound assessment and documentation of regulatory changes across the enterprise.

Confidential - Glen Allen, VA

Project Manager Agile /Process Engineer

Responsibilities:

Successfully implemented an IT capability to fulfill a regulatory requirement, per state of New York, which standardized the fulfillment of debt validation requests across our external supplier networks.
Partnered with product owner to develop user stories, create and refine backlog for the New York debt validation project utilizing VersionOne software.
Created, revised and presented biweekly project status reports to project leadership.
Facilitated daily scrum, sprint planning, retrospectives ceremonies, and backlog refinement sessions at the program level to foster an agile environment.
Reduced cease and desist and attorney notification compliance violations by 27% by designing a new reporting process to ensure compliance with Fair Debt Collection Practices.