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It Project Manager Resume

Baton Rouge, LA

SUMMARY:

I am a seasoned Project Manager, actively seeking challenging project management opportunities in United States. I have 10+ years of experience in IT PMO with a proven track record of achieving business value of IT, Leadership in developing relationships, vendor management and customer satisfaction by listening to stakeholder needs and organizing transparent and open communications regarding achievements, need for service improvement and prioritization of projects.

TECHNICAL SKILLS:

Programming Lang: Vb.net, Crystal Reports.Net, VBA, C++ and C.

Web Applications: ASP.NET, ASP, XML, Dream weaver, Flash

Databases: SQL Server, MYSQL, MS - Access, MS-Excel ( Pivot tables, Vlookup, Macros), Tableau.

Software Applications: Microsoft Office, Microsoft Project, Microsoft Visual Studio, JIRA

Applications: Team Foundation Server, CA Clarity, CA Service Desk, Plainview, Ariba, Microsoft Visio.

PROFESSIONAL EXPERIENCE:

IT Project Manager

Confidential, Baton Rouge, LA

Responsibilities:

  • Professional experience of 8+ years in defining, analyzing, designing, planning, directing and implementing various types(Governance, Compliance, Software development, Clinical, Business intelligence, Marketing and Communications ) of strategic initiatives involving both technology and business process improvement with budget ranging from $1 - $10 million.
  • 10+ years’ experience in Program and Portfolio management following PMBOK methodology.
  • Financial administration experience: Budgeting, forecasting and cost benefit analysis. Managed development of annual capital and expense budget integrated with annual IT strategic plan for agencies like State Fire Marshall (SFM), Louisiana State Police(LSP), Office Of Juvenile Justice(OJJ), Office Of Motor Vehicles(OMV) and Governor’s Office Of Homeland Security(GOHSEP)
  • Managed development of annual capital and expense budget of $8M, integrated with annual IT strategic plan for SIEC (Statewide Interoperability Executive Council) which is the governing body for Louisiana Wireless Information Network (LWIN), one of the nation’s first statewide digital 700 MHz radio systems used by the first responders and state troopers for Louisiana State Police.
  • Functional experience in domain of Governance, Enterprise Risk Management, Internal Audit, Policy Management, HIPPA and SOX Compliance.
  • Led the implementation of “Online Broadcasting System” for LA Sea Grant & LSU - College of Art and Design.
  • Experience in Service management & System development life cycle (SDLC).
  • Experience in supervising, team building and cultivating effective cross-functional relationships.
  • Served on several interview panels for selecting professional staff in Louisiana State University.
  • Extensive hands-on knowledge for aligning IT to business needs, reduce costs, increase operational efficiencies, and enhance IT service delivery quality.
  • Proven ability to work in dynamic, fast pace and diverse work environment.
  • Co-authored the analysis of soil and minerals of White Lake, LA, that involved the geo-referencing of vector files, building topology, and creating final layouts for plotting.
  • Experience in reviewing contracts for further processing for OCR ( Office of Contractual Review)
  • Experience in compiling and tracking the impact of the Fiscal Notes on various IT application used throughout the state of Louisiana.

IT Program Manager

Confidential

Responsibilities:

  • Gathered thorough understanding of the business process across the entire organization including Confidential EMR ( Willow Ambulatory and Inpatient module with and emphasis on medication distribution workflows and integration points with 3rd party systems, Inpatient/Outpatient orders and results routing, Medication and armband scanning technologies etc.
  • Documented RFP and worked with procurement department to submit RFP to prospective vendors.
  • Created Vendor selection committee for finalizing scope and requirements from individual business units.
  • Assisted in creating “Advisory Council” for streamlining and prioritization of assurance functions to be addressed in Governance Risk and Compliance initiative.
  • Designed scoring methodology to evaluate responses to RFP and conducted due diligence and capability review to select vendors for onsite demonstration.
  • Drafted the final presentation to executive committee for justifying the selected vendor.
  • Worked collaboratively with Contracting & Legal team to finalize Statement of Work, Software support & hosting agreement
  • Worked with the accounting team in creating, managing and tracking the budget ( invoice tracking, supplies budget etc. )
  • Led the creation of Business requirements document and Project Charter.
  • Drafted the final Project Plan with detailed tasks and got the sign off from the Executive in charge.
  • Presented to steering committee on monthly basis regarding progress of the project (budget, risks, and schedule).
  • Conducted brainstorming sessions to assess & understand current data sources and business process for all the units.
  • Initiated process alignment sessions with Internal Audit, Enterprise Risk Management, Policy Management, HIPPA and SOX Compliance.
  • Facilitated sessions with Clinical Operations, Accounting & Revenue Recovery business units to streamline business processes.
  • Facilitated functional requirements and developed workflow diagrams in VISIO from user interviews to develop detailed functional design specifications.
  • Worked with IT team and Vendor to architect the technical design to meet requirements from IT and business.
  • Analyzed the Workflow and identified the waste using LEAN methodologies.
  • Designed the process of reporting issues to vendors and tracking responses (Corrective action plans) against agreed SLA’s (Service level agreements).
  • Managed project team (onshore and offshore) to ensure deliverables are on time, within scope and budget.
  • Worked with Talent Management & Legal team to ensure compliance with training materials & user guides.
  • Acted as SME, conducted end user training and also created training manuals for all the healthcare centers across the nation.
  • Assisted in creating the QA and UAT test plans to ensure completeness of scope and IT Compliance requirements.
  • Managed the released deployment planning for all modules while working with IT team and vendor’s release management team.
  • Presented the project to Change Management Board for the final approval.
  • Drafted and implemented a release management plan.

IT Project Manager

Confidential

Responsibilities:

  • Led the development initiative and managed team of software developers, technical lead, BSA and Quality assurance engineers.
  • Facilitated business and functional requirements gathering sessions.
  • Managed the software development life cycle by using combination of Agile and Waterfall methodologies.
  • Organized daily pulse check meetings with IT team to address issues and risks.
  • Organized Issue triage call and designed RAID logs to keep track of issue resolution
  • Provided detailed analysis reports, budget, estimate, cost tracking and scorecards data of project attributes and deficiencies.
  • Developed implementation plan for releasing the project to 500+ care centers across the nation.
  • Worked with Business SME’s and Talent Management team to ensure training materials and job aides are in compliance with company policies.
  • Suggested various enhancement features to the business sponsors to consider for next phase of development of the module.
  • Worked with third party consultant to finalize project schedule and budget.
  • Documented project artifacts and release deployment plan.
  • Created vendor selection committee for finalizing scope and requirements from individual business units.
  • Designed scoring methodology to evaluate responses to RFP and conducted due diligence and capability review to select vendors for onsite demonstration.
  • Drafted the final presentation to executive committee for justifying the selected vendor.
  • Worked collaboratively with Contracting & Legal team to finalize Statement of Work, Software support & hosting agreement.
  • Worked with IT team and Vendor to architect the technical design to meet requirements from IT and business.
  • Designed the process of reporting issues to vendors and tracking responses (Corrective action plans) against agreed SLA’s (Service level agreements).
  • Managed project team (onshore and offshore) to ensure deliverables are on time, within scope and budget.
  • Assessed the effectiveness of vendors QA test plans to ensure completeness of scope and IT Compliance requirements.
  • Managed the released deployment planning for all modules while working with Confidential IT team and vendor’s release management team.
  • Presented to steering committee on monthly basis regarding progress of the project (budget, risks, and schedule).
  • Provided detailed analysis reports, budget, estimate, cost tracking and scorecards data of project attributes and deficiencies.
  • Worked with Business SME’s and Talent Management team to ensure training materials and job aides are in compliance with company policies.
  • Suggested various enhancement features to the business sponsors to consider for next phase of development of the module.(ACE-Cloud based consolidated data source)

Confidential

Project Manager

Responsibilities:

  • Managed the project from inception to closure with the PMI methodology.
  • Designed the process of reporting issues to vendors and tracking responses (Corrective action plans) against agreed SLA’s (Service level agreements).
  • Managed the SDLC by using combination of Agile and Waterfall methodologies.
  • Organized daily pulse check meetings with IT team to address issues and risks.
  • Provided detailed analysis reports, budget, estimate, cost tracking and scorecards data of project attributes and deficiencies.
  • Facilitated the developed implementation plan for releasing the project to all the LSP units
  • Worked with Business SME’s and vendor to ensure training materials and job aides are in compliance with the state policies.
  • Suggested various enhancement features to the business sponsors to consider for next phase of development of the module.

Project Manager

Confidential

Responsibilities:

  • Worked on RFP’s, Contracts review, budget tracking and gathering requirements.
  • Organized group brainstorms, strategy and creative sessions to ensure the system is implemented taking into consideration future growth and business needs.
  • Documented risk triggers and mitigation strategies in risk management plan.
  • Documented project artifacts and release deployment plan.
  • Worked with third party consultant to finalize project schedule and budget

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