Product Manager Resume

SUMMARY

A Product Manager with 6+ years of professional experience and 3+ years of Product and Project Management experience developing and delivering software product solutions. Self - motivated and result oriented with a strong background in consulting and client engagement services for product solutions to increase user growth and improve user engagement.

PROFESSIONAL EXPERIENCE

Product Manager

Confidential

Responsibilities:

Currently leading team of product managers to build and deliver altruistic meta-platform in the wake of COVID-19.
Defined a strategic product roadmap to build and deliver MVP features that aligns with organization mission.
Developed unique Product Management framework to guide new Product Managers help deliver high value features.

Project Manager/Scrum Master

Confidential

Responsibilities:

Improved user experience for the B2C content that resulted in unique visitor increase 8% year over year.
Partnered with TrueCar to provide transparent auto buying experience led to prospect sales increase 17% over year.
Delivered dynamic data-driven auto buying services led to an auto sales lead increase 42% year over year.
Led cross-functional team to optimize site performance that improved SEO score of mobile from 8% to 45%.
Delivered serverless architecture solution for the digital content team to reduce the operations cost by $60k/month.
Implemented Agile workflows and dashboards that improved development cycle efficiency doubling the output.

Senior Software Engineer

Confidential

Responsibilities:

Lead cross-functional teams as a subject matter expert for product support, increased client satisfaction rate to 100%.
Mentored and groomed offshore team of engineers on technical support processes, customer engagement techniques.
Consulted multiple high profile clients and delivered B2B enterprise product solutions to improve marketing sales.

Staff Software Engineer

Confidential

Responsibilities:

Achieved 10/10 Net Promoter Score for customer success and satisfaction survey throughout fiscal years.
Led cross-functional teams during support calls, researched technical challenges and recommended product solutions.
Delivered technical knowledge based articles to clients that reduced the case resolution time and support tickets in half of its original frequency.