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Product Manager Resume

SUMMARY

  • A Product Manager with 6+ years of professional experience and 3+ years of Product and Project Management experience developing and delivering software product solutions. Self - motivated and result oriented with a strong background in consulting and client engagement services for product solutions to increase user growth and improve user engagement.

PROFESSIONAL EXPERIENCE

Product Manager

Confidential

Responsibilities:

  • Currently leading team of product managers to build and deliver altruistic meta-platform in the wake of COVID-19.
  • Defined a strategic product roadmap to build and deliver MVP features that aligns with organization mission.
  • Developed unique Product Management framework to guide new Product Managers help deliver high value features.

Project Manager/Scrum Master

Confidential

Responsibilities:

  • Improved user experience for the B2C content that resulted in unique visitor increase 8% year over year.
  • Partnered with TrueCar to provide transparent auto buying experience led to prospect sales increase 17% over year.
  • Delivered dynamic data-driven auto buying services led to an auto sales lead increase 42% year over year.
  • Led cross-functional team to optimize site performance that improved SEO score of mobile from 8% to 45%.
  • Delivered serverless architecture solution for the digital content team to reduce the operations cost by $60k/month.
  • Implemented Agile workflows and dashboards that improved development cycle efficiency doubling the output.

Senior Software Engineer

Confidential

Responsibilities:

  • Lead cross-functional teams as a subject matter expert for product support, increased client satisfaction rate to 100%.
  • Mentored and groomed offshore team of engineers on technical support processes, customer engagement techniques.
  • Consulted multiple high profile clients and delivered B2B enterprise product solutions to improve marketing sales.

Staff Software Engineer

Confidential

Responsibilities:

  • Achieved 10/10 Net Promoter Score for customer success and satisfaction survey throughout fiscal years.
  • Led cross-functional teams during support calls, researched technical challenges and recommended product solutions.
  • Delivered technical knowledge based articles to clients that reduced the case resolution time and support tickets in half of its original frequency.

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