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It Program Manager Resume

Kansas City, MO

PROFESSIONAL SUMMARY:

  • An experienced Senior Information Technology Manager skilled at full life cycle program and project management to successfully partner with business colleagues.
  • Accomplished at leading people to make correct decisions by clarifying project scope, planning resources, and exceeding expectations.
  • Take charge, resourceful, team player that results in on time and on budget implementations.
  • Re - organized the warehouse development department for Argus
  • Led the CMS mandate changes for 2010 Part D for Argus
  • Increased productivity over 50% by restructuring the application group within Confidential
  • Developed a new benefit system for Confidential
  • Implemented a new WEB application for Our365.com
  • Re-engineered the infrastructure for existing Legacy systems
  • Upgraded 31 applications, and dependencies, from WAS 2.X and 4.X to WAS 5.1 for Confidential Financial Services
  • Converted Confidential Financial Services from an in-house data utility communication environment to a centralized Electronic Messaging Interface
  • Developed the Plan to migrate the Hartford Variable Annuity System from the mainframe to network
  • Developed an implemented the Managed Asset Platform for Hartford Life
  • Converted Fortis Annuities to the Hartford Life Variable Annuity System
  • Moved the Variable Annuity application from Kansas City to Hartford CT for Hartford Life
  • Developed FAN web application for DST systems.

SKILLS INVENTORY:

  • Program/Project Planning & Development (Waterfall, RAD, Agile)
  • Cost Benefit Analysis
  • Strategy Planning & Development
  • Scope/Risk Management and Assessment
  • Service Management (ITIL)
  • Vendor/Resource/Budget Management
  • SOX 404
  • Implementation/Deployment Conversions and Migration
  • Business Workflow Improvement
  • Technical and Business Use Cases
  • Object Oriented Design
  • Systems Architecture

TECHNICAL SKILLS:

Program/Project Management

SDLC/Waterfall/RAD/AGILE

Microsoft Project/Workbench

JIRA/Clarity/EPIC

PowerPoint/VISIO

PROFESSIONAL EXPERIENCE:

Confidential, Kansas City, MO

IT Program Manager

Responsibilities:

  • Benefit and Eligibly projects for major Clients with focus on CMS Part D
  • Warehouse Assessment and long-term strategy
  • Led a team of onshore and offshore in support of Pharmacy Claim Adjudication
  • Project level responsibilities included preparation of all presentations, Project Plans, Test Plans, Release Schedules, Change Management and time tracking.

Confidential, Kansas City, MO

Senior Application Manager

Responsibilities:

  • Led a team of 32 IT professionals for all development and support of in-house and vendor systems.
  • Applications covered every environment from Mainframe (In-house systems developed to handle Administration, Correspondence, Billing and Reconciliation for Annuities, RPS, and Insurance/Health Care products.), AS400 (Vendor claims product, Genelco, with a GUI front-end.), Network (Customized in-house products and Vendor products in support of the business area and for external clients/partners.), WEB (Ability to interactively enroll with total automation of posting of applications.) and Desktop (Enrollment 403b Illustration applications and the Policy Link System for Variable Annuities.).

Confidential, Kansas City, MO

Program Manager / Senior Project Manager

Responsibilities:

  • Retire Data Utility Program with the Online Service Transaction Group consisting of multiple projects that leveraged Confidential away from their in-house data utility communication environment to a centralized Electronic Messaging Interface.
  • Responsibilities included direct Project Management for two of the Projects as well as Program level tracking, reporting, budget forecasting and Senior Level presentations.
  • Project level responsibilities included preparation of all presentations, Project Plans, Test Plans, Release Schedules, Change Management and time tracking.
  • Rebranding Project for the Confidential Card/ Confidential Financial Services Spin-off which involves changing all name, logo, copyright, trademark changes for the Agent and Client Administration Transaction systems for AEFA. The new name is Ameriprise Financial Services.

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