Information Technology Manager Resume Profile NY - Hire IT People

Summary

I am a ell-rounded, solutions-oriented information technology professional. I have acquired a strong combination of education, current technical training, and fifteen years of practical experience. I have recognized success in project design, project and department management, as ell as constructing, maintaining, and troubleshooting enterprise net orks. I am capable of leading or collaborating ith multiple departments for the design and implementation of projects.

Accomplishments

Project manager of a mixed team that migrated 500 users in 6 locations from a mixed net ork to a indo s domain running active directory including the roll out of ne PC's.
Primary project resource for 200 store frame relay rollout.
Created and maintained IT department policies, procedures, and disaster recovery documentation.
Researched current failover method, suggested and project managed solution hich saved company 45,000 per month.
Implemented ticketing system to better serve end users in reporting IT issues, increasing department efficiency.
Successfully obtained, revie ed and revised necessary documentation to receive a 250,000 technology grant.
Managed and revie ed technology budgets for all departments, 800,000- 1,000,000 budget.
Explored and maintained excellent procurement relationships throughout the years, contracting and servicing.

Employment History

Project Manager

Confidential

Currently orking project managing a team to centralize the disparate IT Service Desks, standardize business processes, implement a cloud based call management solution for IT Service Desks hich ill present call tracking and reporting capabilities to manage the incoming call volumes at the Service Desks, staffing levels and provide performance data to management. The last project as orking ith a project team to migrate existing email systems to Microsoft Office 365 state ide. The roll out consists of migrating various email platforms including the follo ing: Exchange, Lotus Notes and Group ise ith a total of approximately 150,000 mail boxes. Interacting ith agency staff, internal technical staff, managerial and support staff on a daily basis. Responsible for technical and non-technical project documentation including Visio's, Excel, ord and project. Revie ing project progress, tracking schedules and responding to agency technical and non-technical questions.

Confidential
Project Manager
Manage system application upgrades / rollouts, soft are implementation and media conversion projects	Create and revie RFP's, revie disaster recovery planning procedures
Create Scope of ork, BS, project charters, Schedule implementation, Quality Planning, Audit	Responsible for all documentation, Visio's, project documents, issue logs, spread sheets
Responsible for creating matrix tables, RBS, Organizational break do n, lessons learned, flo charts	Apply Six Sigma methodology to IT related processes in the Clerk's Office as ell as all projects
Manage net ork projects, cross functional teams, revie project status, initiated changes	Manage projects based on the SDLC process and best practice method

Confidential
Net ork Design / Project Manager
Advised staffing on equipment, schedule, constraints, assumptions and risks	Designed and managed the implementation of complex ireless and ired net orks
Created Scope of ork, BS, Resource Breakdo n Schedule, Quality Planning, Audit	Responsible for all documentation, Visio's, project documents, issue logs, spread sheets
Responsible for creating matrix tables, RBS, Organizational break do n, lessons learned, flo charts	Apply Six Sigma methodology to IT related processes in the sales, installation and service departments
Managed net ork projects, cross functional teams, revie ed project status, initiated changes	Configure and support a VM are clustered net ork N 2 , support SAN storage, s itches and routers
Confidential
Information Technology Manager
Established technical priorities, standards, and procedures	Continued improvement of company IT infrastructure
Maintained documentation of IT Department and Projects	Managed procurement for the IT department
Ensured all IT systems are in compliance ith the Health Information Privacy and Portability Act HIPPA	Project Manager for installation of ne systems and technical upgrades, SO , schedule, audit, charter
Assured the security and integrity of company data	Monitored and controlled information systems
Confidential
IT Manager
Implemented cost effective IT enhancements	Authority for negotiating IT Department contracts
Drafted department staff evaluations	Project management based on SDLC process
Responsible for all project related documentation Manage company's information systems	PM for technical solutions, scope, schedule, quality, make or buy analysis, BS, charter, best practice method
Confidential
Enterprise Net ork Technician / Project Lead
Executed supervisory duties in daily activities, team lead on net ork projects, Practicing SDLC Process	Responsible for creating and maintaining all net ork documentation, Visio's, spread sheets, ord documents
Troubleshot enterprise AN, LAN and internal systems	Managed net ork related projects, schedule, procurement
Configured and maintained all Nortel net orks equipment	Responsible for net ork design and disaster recovery

Summary of Technical Proficiencies

Platforms: Microsoft indo s 2000, XP, Server 2000/2003/2008, indo s7 , Cisco Router/S itch IOS
Soft are: Exchange 2003/2007/2010, Active Directory, Symantec Endpoint Protection, Microsoft Office Suite, Visio, Project, SQL Server 2000/2005/2008, Adobe Acrobat, Sage Accounting, Crystal Reports, Vice Versa, Double Take, McAfee Virus Scan Enterprise, Symantec Backup Exec, VM are
Hard are: PCs, Net ork Components Routers, S itches, Hubs , Printers, Scanners, Fire alls
Net orking/Protocols: LAN, AN, VPN, TCP/IP, 802.11A/B/G/N, VoIP, POP, SMTP, IMAP, DNS, FTP, IIS, SSH, SSL, IP Addressing, IGRP, RIP2, CDP,VLANs, VPNs, VOIP, Remote Access, i-Fi Security, Group Policy, ACL's

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Information Technology Manager Resume Profile

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