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Team Lead/crm Techno Functional Consultant Resume

SUMMARY

  • SAP Senior CRM Technical and Functional Consultant with 10+ Experience and expertise in ABAP, WEBUI, Workflow, BSP’s, Web dynpro ABAP,SAP gateway services, Web services, ALE/ IDOCS and Adobe forms with experience in SAP Implementation, Production Support, Roll - out, Service pack Upgrade and Version Upgrade .
  • Experience and specialization in providing solutions, leading and developing the projects in CRM Technical, BSP’s, ABAP (RICEF ), Workflow and WD ABAP.
  • Successfully completed 5full cycle E2E implementations, 2 support projects, 1 minor enhancement, 1 roll out, 3 up gradation and 1 Proof of concepts.
  • Great experience in Manufacturing, Utilities, Insurance, Automobile, Chemical, Aero Space, Electronics and FMCG Industry verticals.
  • Expertise in SAP CRM,FI, CO, SD, PM, MM,BI and WM modules .
  • Well experienced in various project phases including business blueprinting, design, realization, go-live preparation, support and end user training
  • Performed key responsibilities such as solution architect, requirement gathering from the clients, mapping business requirements to technical solutions, preparing functional specifications, technical specifications, estimating efforts, reviewing the code, performing unit testing and tracking the deliverables status.
  • Expertise in BI related ABAP like all types of the routines, process chains and custom variable coding.
  • Hands on experience in working with CRM: Sales, Service and good knowledge in Marketing.
  • Well versed with MVC and CRM One order framework components.
  • Expertise on CRM Web UI Application and BSP Component Work Bench.
  • Hands on experience in creating and enhancing BSP components.
  • Hands on experience in OOABAP programming.
  • Hands on experience in GenIL / BOL Programming.
  • Hands on experience in creating Web Services and Document Templates.
  • Hands on experience SAP CRM Base Customizing and configure all types of profiles.
  • Experience in enhancing Business Roles and Navigation Bar Profiles.
  • Expertise in customizing CRM web UI Layouts using UI Configuration Tool.
  • Proficient in using EEWB and BADI to enhance CRM web UI Layouts.
  • Expertise in using AET to enhance CRM web UI Layouts.
  • Experience in CRM Middleware Monitoring and Troubleshooting.
  • Designed and developed new user interfaces using Web dynproABAP .
  • Designed, developed and monitored Workflows for MM, PM andFI.
  • Extensively worked on SAP scripts, Smart forms, Adobe forms.
  • Extensively worked on RFCs, BAPIs, Web Services and ALE/IDOCS.
  • Worked on Exits, BADI’s, Enhancement Points and Substitutions.
  • Extensively worked on Classical, Interactive, ALV and Query Reports.
  • Proficiency in LSMW, BDC Session and Call transaction methods.

PROFESSIONAL EXPERIENCE

Confidential

Team Lead/CRM Techno Functional consultant

Responsibilities:

  • Designing new word form for account data using the Content Controllers.
  • Wrote a onetime Utility mass update program of the opportunities statuses.
  • Added new fields Confidential role and Counterpart in Contacts overview page opportunities where this contact is involved in opportunity.
  • Configured a new activity type “Capture plan actions” along with 2 new notes which is created as follow-up transaction for opportunity.
  • Developed a new enhancement to hide the roles in Roles assignment block in BP depends on business role.
  • Developed an enhancement to set all Account Searches to default ‘ Corporate Accounts’.
  • Configured a new milestone dates for subcontracting opportunity.
  • Implemented a BADI to filter the archived / Blocked BP’s in all types of search and result.
  • Added a new custom operators like “less than 7 days before today”, “less than 14 days before today “, “Next 30 days”, “Next 180 days“ and “Next 1 year” in Opportunity search BT111S OPPT and also coded for result as per the operator.
  • Involved in Midyear Support Packs of CRM7.2 SP08 to SP10 and also implemented many OSS notes to achieve some functionality.
  • Developed a new enhancement in BSP component and viewCRM UI FRAME/WorkAreaViewSet using Java script to provide the warning message if the webui is idlefor 30 mins.
  • Developed a new Report for Opportunities with no employees assigned matching org unit / district .
  • Many fields are added and removed from Search / results screen like accounts / Contacts / employees / Opportunity and Activities.
  • Added a new 2 custom assignment blocks “Price History “ and “Price History details” to save data into Custom BOL entity tables where estimating team is using these blocks.
  • Wrote a new enhancement to save opportunity forms into “Attachments” assignment block of the opportunity/Activity when user click on “Attach forms”.
  • Implemented a new functionality to avoid the enter “ Confidential share %” field in Districts assignment block when user select the Bidding entity partner function.
  • Wrote a new enhancement to make the “Winning competitor “ should be checked when user is changes the opportunity status is ‘WON’.
  • Wrote a new enhancement to filter terminated (Archive or Block) employees from appearing in Contact search results.
  • Added a new field “Status since” to opportunity search / result component BT111S OPPT using AET and wrote the code.
  • Relabel the fields permanently in opportunity using the design layer.
  • Redesigned the field “Employee responsible in all searches like account / Employee / Contact/ Activities and Opportunities by excluding their initials.
  • Wrote a one time to make Archive/block the Filter Craft employees those are belong to Employee Groups 4 and 7.
  • Inserted a new Survey URL into opportunity header to launch a survey using 3rd party product http://www.surveygizmo.com/.
  • Developed a new RFC web service function module to send the opportunity data to SharePoint tool.
  • Wrote a utility program as employees leave Confidential or change responsibilities it is time consuming to update Opportunities, Accounts, Activities, and Contacts to change the employee responsible.
  • Developed a new enhancement to make the country and Currency default into the opportunity upon create and also made the Country visible to employee search.
  • Redesigned the Competitor assignment in block in opportunity to add some fields and also make the standard fields editable to users.
  • Redesigned the account opportunity assignment block in Account based on Opportunity status.
  • Developed a new enhancement to make the Country field should be available when Quick contact is creating and added the Relationship “ Has employee responsible” upon create using BADI ADI CRM BP UIU DEFAULTS.
  • Tool tips are added to all fields of the opportunity.
  • Developed java script program to provide the auto complete address when user is typing the same into BP /Opportunity address by calling the Google maps.
  • Configure the Geo coding functionality to update longitude and Latitude in the table GEOLOC when account/opportunity is changes using 3rd party Google Maps.
  • Developed a Geo code and reverse Geo coding functionality to identify the Project location of the opportunity using 3rd party Google Maps.
  • Configure a new action profiles to triggers the smart forms in opportunity print preview.
  • Designed a new word forms using the new technology “Content Controllers’(Earlier XML forms ) which is active from MS2007 .
  • Designed a new search and result for program opportunities which is one type of the opportunities
  • Configured a new status profile, date profile and reason profile for ZPRG opportunity type.
  • Added “Changed By" and “Changed on” by columns to opportunity search and result.
  • Added the “Username” instead of user id in change history of Account and contacts BSP components.
  • Wrote a new utility program which is configured in process chains in BI which is send an email to partners of that opportunity.
  • Changes are added to new “Central sharing Tool” which is available from EHP7.1.
  • Re-design the Pipeline performance tool.
  • Developed a new enhancement to upload the EXCEL data into Confidential personal block which contains the Partners of that opportunity.
  • Developed a new WEBUI enhancement to keep the TITLE(position) of the contact in the Opportunity screen.
  • Enhanced the Standard BSP components and view into Custom components.
  • Developed a new blocks in Web Services word forms those are attachments in opportunity screen.
  • Developed a new assignment block to keep the HARD dollar interface data where one z table data (ZCRM HD DETAILS) into opportunity screen.
  • Added a new field SummedDist% in District assignment block by using the AET which exists in opportunity screen.
  • Worked in WEBUIi re-labelling the fields description and positions in Opportunity screen using the Design layer.
  • Changed the logic for Employee responsible to get the first and last name of BP where ever it is exists in WEBUI.
  • Developed a enhancement to hide the Follow-up in Opportunity for that user if he is not employee responsible of that opportunity.
  • Developed a new WEBUI Enhancement to populate Main area of the District BP of opportunity where those combinations are maintained in the z table.
  • Developed a new Workflow object need to trigger email to Employee relationship of org BP when it is changes.
  • Developed a new BADI (BUPA INBOUND) implementation to keep the default BP roles when BP is replicating from ECC to CRM.
  • Developed a custom enhancement to replace the Industries attributes into marketing attributes in the BP.
  • Developed a Workflow object when new employee responsible was added in the opportunity for approval and trigger work task to other roles are added.
  • Developed a new Enhancement to avoid the delete the opportunity if that is maintained in the hard dollar interface table which is updated from XI/PI.
  • Added a new field “Lead district “ in result opportunity screen and also developed a new enhancement to avoid the “Lead” should not entered more than once.
  • Developed a New enhancement add the fields in standard table CRMD OPPORT H using AET and made those fields are SEARCH and RESULT.
  • Developed a new Enhancement to search the email using BOL programming of partner which maintained in Standard address or Work Address or User data.
  • Configured the CRM copy routine and transferred the data between different types of opportunity when user is coping using the BADI CRM COPY BADI.
  • Configured the Action profiles and send emails to Partners when opportunity changes who are involved .
  • Added the milestone dates in Search functionality and Result list .
  • Adding a new account assignment block in account View using the component usage which contains the competitor opportunity details.
  • Worked on SPAU when system is moving from Enhancement pack 1 to Enhancement pack 2 CRM 2007.
  • Developed a new BOL programming report to update the opportunity procurement type with space where procurement type = 1.
  • Developed a new enhancement to disable/Gray out the fields based in Business partner roles in account view.
  • Developed a new BADI implementation do not show the already archived accounts (Merge accounts) when user search accounts .
  • Generate external/Internal email to Confidential Personnel block users when opportunity status and Bid proposal date is changed for opportunity once the Action profiles are configured.
  • Developed a new enhancement to add opportunity Area filed in Word forms those are belongs to XML mapping forms.
  • Developed a new Enhancement to send remuneration statements as spool to respective contacts who are managers for employees, as standard process to send to contact based on Bank key in standard program RFFOUS T.
  • Developed a new audit report in CRM to show the details of Business partner and users of the Roles, positions, Personal number, SAP logon info etc.
  • Developed a new WEB UI enhancement for opportunity component when user is try to delete the Notes or competitors info give the decision popup whether needs to remove or not.
  • Copied the standard program IH08 to ZIH08 to make the Class as select-options in selection as standard it is parameters and added the required code.
  • Worked as team lead for FI/EQP/MFG task force.
  • Involved in writing the Technical spec.
  • Involved in offshore/ onsite status calls.
  • Involved in code review of my team objects and other teams.
  • Developed an Implicit Enhancement for Sales order to check the PO number, Sold-to Partner and Sales Organization in standard include MV45AFZB.
  • Created table for mapping legacy G/L Accounts to SAP G/L Accounts as many conversions from legacy accounting systems to will require cross-referencing a PeopleSoft/PBS (or other legacy system) general ledger account to a corresponding SAP account/cost element.
  • Developed a new report Automatic Update of TVARVC date Variables for many custom jobs need to be scheduled to run in the background for both the accounting and Finance
  • Changes are done in the shipment printing report.
  • Developed user exit to add custom fields on Sales Document Item screen (Additional Data B SAPMV45A; Screen: 8459) provided by SAP for Custom fields (Change order, Date Approved, change order reference, Customer change order reference.
  • A custom Table is created for mapping People Soft Dept. / Job to Cost center in SAP, as many conversions from legacy systems to SAP will require a mapping from PeopleSoft/PBS Department/Job to SAP Cost Object.
  • Developed a workflow should be triggered only when there is a change happens to the status of the equipment number to available for sale or transfer (IE01,IE02).
  • Developed a table and TMG to maintain to group Account Codes into the Cost Types required by the cost report and ORS process.
  • Wrote a technical spec for to develop smart form Customer Invoice - Precast which is used for Selling of individual Produced Pieces and Selling a Structure built of produced pieces.

Confidential

Project Lead

Responsibilities:

  • Involved in the SPDD and SPAU upgrade activities in the project.
  • Assigned objects to the Team members.
  • Converted some classical/Interactive reports into ALV format.
  • Remediated the code for custom transactions as per ECC6 guide lines.
  • Replaced obsolete function modules with new ECC function modules.
  • Monitoring the issues what we are getting while remediation process.
  • Every day review call with onsite project Manager about the status of the objects.
  • Maintain the project Metrics.
  • Weekly review call with client about the status of the project.
  • Involving in unit testing, String testing and Integration Testing (UAT).
  • Prepare the WSR and DA reports about the Project.
  • Follow up with the client (Business users) if any issues found in various types of testing.
  • Developed a new interface SPEC2K(ALE/EDI/IDOCS) which is DIMP component in ECC6 which send and receive the data from 3rd party systems.

Confidential

Team Lead

Responsibilities:

  • Remediated the code make it error free in the SAP ECC 6.0 environment and also make it Unicode compatible.
  • Covered 1500+ tasks in 3 months.
  • Leveraged Panayatool(Upgrade 3rd Party Tool) used to better management of the upgrade work.
  • Prepared the code remediation document which is centralized single source of information for the entire project.
  • Supported during Integration testing.
  • Resolved the defects identified during the review and testing of the objects.
  • Assigned objects to the Team members.
  • Monitoring the issues what we are getting while remediation process.
  • Every day review call with client about the status of the objects.
  • Maintain the project Metrics.
  • Prepare the WSR(Weekly Service Report) and DA(Delivery assurance) reports about the Project.
  • Follow up with the client about testing.

Confidential

ABAP Lead / Senior ABAP Consultant

Responsibilities:

  • Modification adjustment for DDIC objects using SPDD during upgrade.
  • Modification adjustment for Customer modifications using SPAU during upgrade.
  • Remediation of custom programs and unit testing after upgrade.
  • Fixes the Unicode issues.
  • Replaced with new function modules with Obsolete Function modules.
  • Technical support for Integration testing UAT and preparing user training manuals.
  • Implemented OSS Notes .
  • Worked on upgrade tool PANAYANIC.

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