Sr Manager-PMO Resume

SUMMARY

Strong execution & Result oriented Portfolio Leader, with over 20 years experience in managing complex Application Developments
Experience in Managing - Portfolios & Programs dealing with Technology Solutions, Product Engineering Management, Business Process Reengineering, and Design & Solution Architecture.
Strong business acumen, Agile, Customer Service Attitude -Ability to conceive business-valued solutions leveraging technology;
Expertise in full life cycle planning & execution - Agile Methodology, Rational Unified Process
Successfully led large virtual teams & collaboratively worked with diverse stakeholders; Demonstrated leadership, Relationship building, communication and problem solving skills.
Create a work culture that is positive, motivating, balancing, professional, mutually respectful and an attitude to Get It Done.
Industry Specializations-Software & Hardware engineering tied to - E-commerce (.com, m., t., Native Apps), Retail (POS, Payments), Fuel, Pharmacy, Manufacturing, Financial Services.

PROFESSIONAL EXPERIENCE

Sr Manager-PMO

Confidential

Responsibilities:

Established the Release Management function for Platform & Big Data-Analytics areas
Accountable for Program Delivery, Release Management, Financial Portfolio, Vendor Management, Annual Capital Planning
Scope included defining Seamless Customer migration, Customer promotion strategies, deployment plans via the Soft-Launch event.
Managed Scrum of Scrums in Agile environment; Managed large eCommerce/ Omnichannel projects of high complexity.
Cost Management - Including estimations, funding, budgeting, forecasting, controlling & reporting.
Established & executed Communication plans, facilitated Program-Portfolio meetings-presentations, Managed risks & the Overall delivery.
Collaborated with Product Strategist, CX, UX, Creatives, Engineering, Artificial Intelligence, Machine Learning, QA, Performance Engineering, DevOps, Release, Production Engineering, Infrastructure, Cross functional teams and Support - for Delivery.
Skilled in Risk Mitigation-Contingency strategies, Conflict resolution, Team motivation, Delegation, Client Partner Relationships, Liaison for teams, Influencing & Persuading, Team Recognitions,
Developed & maintained end-to-end program timeline and managed the flow of work throughout the process
Advocated work processes and recommended opportunities to improve efficiency and effectiveness
Developed staff through coaching, provided performance feedback & established performance and development plans.
Strong verbal & written communication skills - communicated effectively with various levels of executives
Excellent organizational and planning skills; Demonstrated project planning skills; Ability to work well with cross-functional teams;
Managed Portfolios/ Programs - Buy Online Pick Up In-store (BOPUS), Loyalty, Email Redesigns, Same Day Delivery,
Supporting components - Offers, Batch-Framework, SEO, Akamai infrastructure, Peak infrastructure, Devops - CICD, Total Value Services - a big data initiative, Data Migration from BlueMartini to ATG; SoftLaunch (seamless migration from Old Platform to New Platform)

Senior Consultant

Confidential

Responsibilities:

Worked with team leads to ensure plans are consolidated and integrated; provided daily and weekly staffing reports and worked with PMO office to manage resource pool and balance capacity and demand
Summarized budgets, facilitated meetings, coordinated status reports from team leads, tracked compliance reports, issue log, maintenance updates and change log; Coordinated with offshore leads
Managed Business & Technology Risk Assessment, Mitigation & Contingency strategies.
Understood current state testing; Framed best practices for automated testing and performed Gap Analysis
Performed comprehensive study of available automated tools to leverage to move towards best practices scenario
Performed a Cost-Benefit Analysis, an estimated payback period
Prepared an RFI and sent to vendors; analyzed feed back and coordinated demos; Provided recommendation to client

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