Agile Program Manager / Agile Coach Resume

TECHNICAL SKILLS

Well versed in Agile (SAFe, LeSS, DaD) & Scrum methodologies, TDD / BDD, ITIL, Kanban, demand & supply management processes, lab operations, ISO 17025, apparel manufacturing agile coaching, source selection, contract negotiations, robotics / Business process automation, cost management / budgeting, KM, inventory & assortment planning
KPI creation / metrics management, all aspects of program / project management, continuous improvement & transformational initiative leadership. Healthcare, phamacy insurance & technologies include: Mulesoft, Informatica, SQL (SSRS/SSIS), FACETS, automic, Just Enough, SAPR, SharePoint, Tableau, MS Project
MS Teams, Splunk, Slack, SAS, Version One, Jira, Smartsheets, Office, Google docs, Java, Jenkins, Git/Github, Quality Management Systems / QT9
Planisware, Retrium, Lucid Charts, Azure, Zoom, Confluence, Big data, IoT and Hadoop.

PROFESSIONAL EXPERIENCE

Agile Program Manager / Agile Coach

Confidential

Responsibilities:

Led NAL through a business agility transformation culminating in a quarterly planning event attended by 50+ stakeholders, 18 Senior Directors & the GSM apparel VP
Developed the framework & led the discussion for a 100+ person global organization resulting in a nested Apparel Product Integrity (API) strategy & execution plan for 2021
Designed the curriculum & facilitated training for API’s high performing team’s initiative
Identified areas of systemic waste during an NAL Value Stream Mapping (VSM) exercise

Agile Coach

Confidential

Responsibilities:

Acting Product Owner for the CMX team; managed stakeholder engagement, refined / prioritized the backlog, wrote user stories & resolved product dependencies
Coached the CMX team through the resolution of a 3rd party data validation error while concurrently mitigated risk associated with a potential Medicare compliance violation
Supported Confidential ’s (PHP) Washington Health Benefits Exchange integration; unlocking PHP’s ability to provide affordable healthcare to 1.8M people

Agile Senior Project Manager

Confidential

Responsibilities:

Enabled the capability for North America demand planners to automate the markdown process to Confidential Factory Stores. Project nominated for a Confidential Maxim award
Managed the North America User Acceptance Testing (UAT) & cutover process to include issue resolution, stakeholder management, & executive communications
Empowered development of Confidential ’s 1st global pricing strategy; managed the initiative to integrate data via a COTS E - commerce analytical solution on an AWS web platform

Senior Scrum Master / Project Manager

Confidential

Responsibilities:

Enabled US. Confidential .com assortment planners to create Confidential ’s 1st ever integrated assortment plan; achieved an on-time go-live; tracked agile metrics to unlock team performance
Developed a high performing agile team that created a machine learning solution to determine the optimized seasonal planning for North America demand planners