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Program Project Manager/project Manager Resume

SUMMARY

  • She is a well - rounded Sr. Program/Project Manager/M/BA/BSA/QA Lead professional with 15+ years of exceptional experience leading and developing of Project Plans, Project Schedules, Business Requirements, System Requirements, Test Plans, Test Cases and UAT Testing.
  • She has excellent experience working on the business side as well as the technical side.
  • In her past she has held BA roles that purely interacted with the business side to give her an excellent perspective as a QA lead.
  • While She was in her lead roles, she was responsible for setting up best practices, processes, and methodologies.
  • She has worked in multiple business areas though out her career and is highly motivated with a can-do attitude.

TECHNICAL SKILLS

Operating Systems/Systems: Linux/UNIX, Windows NT, MS DOS, Windows 10, Windows 8 and 8.1, Windows 7 Professional (Install and Support), Windows 95, Windows 98, Legacy, Tandem, IBM 9000 (Mid-range), IBM S390 (Mainframe), IBM AS400 (Mid-range), Microsoft .Net 2003, Microsoft .NET ASP, Windows XP Professional, Microsoft 1.1 .Net Framework, EWAM, Data Warehouse, Windows Vista and NTFS Files, FAT12 Files, FAT16 Files, and FAT 32 Files.

Forensic Software/File Systems: AccessData FTK, FTK Imager, EnCase, Karen Hasher, Autopsy, ProDiscover, HexEdit, and WinHex.

Regulatory Audits: Internal Project Audits, FDA Audits, Federal Audits and FDA Corrective Action.

INFOSEC/Governance: Security Plans, CISSP, NIST, PCI, HIPPA, SOX, Rick Assessments, Chain of Custody, 21 CRF Part 11.

Enterprise Search: IBM Watson Explore

Relational Database: WinSQL, Informatica, Informix 4gl, Sybase Database Server, DB2, Oracle 11, Toad, AQT (Advanced Query Tool), ETL (Extract, Translate and Load), IBM DataStage, SAS EG, and Aqua Data Studio.

Server: Server 2008/2012/2012 R2 (Install & Support, Active Directory, DNS, DHCP, User Account Administration & Permission Management, Group Policies, Hyper-V, TCP & IP Networking, NIC Teaming), SQL Server 2008, SQL Server 2012, NT Server, UNIX Server, Client/Server, Weblogic 5.0

Cloud: Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS)

Mobile: Google Play, iTunes, Mobile Phone (IOS, Android), Tablet, Applications (Health/Fitness), Device (Firmware), Web Application Integration, Store Stats, Mobile Testing, Third Party Mobile Development, HIPPA for Mobile, User Mobile Experience, SaaS (Mobile interaction with Web Application Services).

Quality Assurance: Test Strategy, Test Planning, Test Execution, UAT Testing, UX Testing, Manage Requirements Traceability Matrix, Identify and Manage Test Data, Test Estimation, Manage Defects, Risk & Issue Management, Contingency Planning, Report Testing Results, Lead & Drive QA Best Practices, Test Execution, Release Management Methodology, Black Box Testing, System Integration Testing, Migration Testing, Functional Testing, Unit Testing, White Box Testing, UI Testing, Database Testing, Regression Testing, Security Testing, API Testing, End to End Testing and Enterprise Level Testing, Firm Ware.

Business Analysis: Requirement Elicitation, Use Cases, User Stories, As Is-To Be Process Mapping, User Experience Design (UX), Logo Design, GAP Analysis, Risk Assessments, JAD Sessions, Requirement Workshops, Workflows, Business Process Documentation (Workflows), Change Control Process, Conflict Resolution, Translate High Level Requirements into Detailed Requirements, Prototyping, Elicit Requirements from Multiple Business Groups, Oversee Software Deployments to Production Environments, Production Support, Setup of Offshore SDLC Process and Work with Offshore Resources throughout the Project Lifecycle, Define ongoing Process Improvement, Software Development Lifecycle, Design Project Specification, Business Requirements Management Process, Installation Qualification (IQ), Operational Qualification (OQ) and Performance Qualification (PQ).

Methodologies/Process/Content Tools: Agile, SCRUM, PVCS, SEI CMM, Waterfall, RAD, DOORS, PDM, RUP, ABAC (Audit Balance and Control), Interwoven Team Site Deployment Tool, Subversion and Documentum and SharePoint.

Automated Testing/Issue Software: ALM, Quality Center, WinRunner, QTP, JIRA, PVCS Tracker, Issue Tracker, Remedy, Pivotal Tracker, ClearCase, ClearQuest and SoapUI.

Project Management: Global Knowledge Training.

Software: SAP CRM, Salesforce, SharePoint, VMware Workstation, Oracle Virtual Box, HP Quality Center/ALM Version 11, Microsoft Dynamics CRM 2011, Visio, VI Editor, Access, Excel, MS Word, Lotus Notes 8.5, MS Outlook, Microsoft Visual Source Safe, MS Query, SnagIt, Winzip, OneNote, Microsoft Project, Siebel 8.0, Siebel Analytics, Adobe Illustrator, Adobe Photoshop, POSitouch, Business Objects, Cognos Reports, Microsoft Reports, Actimize, PDWare (Resource Planning), Wellspring (Scouting Platform), PLM Software, Insight Search, IBM Watson Explorer, DocuSign, Veeva, STEP.

Mainframe: MVS/JCL, TSO/ISPF, COBOL, VSAM, Fileaid.

Programming Languages: Visual Basic, C, C++, COBOL, ETL, XML, HTML, HTLM5, Xcode, CSS, Visual Basic .Net.

PROFESSIONAL EXPERIENCE

Program Project Manager/Project Manager

Confidential

Responsibilities:

  • Work with Stakeholders regarding strategy, vision, and future (goals/direction over the next 1, 3, and 5 years).
  • Hold monthly stakeholder meetings and communicate project status to all levels of management (Project Resources up through VP Management).
  • Manage vendor relationships, contracts, RFP’s, POC’s, conduct client reference calls and drive out pricing/estimates/economic analysis.
  • Manage competing priorities.
  • Work with procurement and legal to finalize NDAs, MSAs, SOWs, Bill Rates, and Licensing.
  • Manage all aspects of the project implementation for Customer Master Data Management and DocuSign (Contract Lifecycle Managements and eSignature).
  • Primary liaison with the business units and the vendor.
  • Manage project resources both internal and external.
  • Evaluate the product/project progress at each given state.
  • Hold team members accountable for work estimates (time/duration).
  • Identify project resources and assign roles/responsibilities.
  • Manage day to day project activities.
  • Identify risk, milestone, deliverables, roadblocks, and scope creep.
  • Drive out the best course of action to resolve project issues.
  • Manage project budget (planned vs actuals).
  • Drive out project ROI.
  • Manage project intake requests for governance board approval.
  • Advocate for funding and manage the project budget.
  • Plan, conduct and manage the project through Initiation, Planning, Executing, Monitoring/Controlling, and Closing.
  • Develop and execute project schedules, timelines, deliverables, tasks, and budget.
  • Seek gate approvals for each stage of the project.
  • Assure all project documentation is created, reviewed, approved, and signed-off on with Veeva.

Program Project Manager/IT Product Owner

Confidential

Responsibilities:

  • Manage all aspects of the project implementation for IBM Watson Explorer - Enterprise Search Tool (program level - multi business units).
  • Work with Stakeholders regarding strategy, vision, and future (goals/direction over the next 1, 3, and 5 years).
  • Work with Stakeholders and Business User to elicit and document requirements.
  • Hold monthly stakeholder meetings and communicate project status to all levels of management (Project Resources up through VP Management).
  • Prepare and manage all project phases and deliverables required via the PMO methodology.
  • Rank and size all assigned projects to determine project risk.
  • Mentor new project managers/team members regarding Confidential ’s Methodology, PMO Processes and FDA Regulations.
  • Define the strategy and vision for the business users/business units.
  • Manage the project/product back log (enhancements and issues).
  • Oversee development stages for the project.
  • Primary liaison with the business units and development team.
  • Evaluate the product/project progress at each given state.
  • Introduced and managed the development team using scrum methodology.
  • Lead the entire team and business units as the IT Project Owner/Program Manager.
  • Ensure the team has an adequate of takes to work on.
  • Develop and execute tactically focused roadmap to resolve underlining architecture issues with the development team and vendor(s).
  • Mentor junior team members on project planning, resolving issues, and prioritization.
  • Became an expert on the product and customer.
  • Advocate for funding and manage the project budget.
  • Advocate to position the platform for use at the Enterprise level vs Business Unit level.
  • Present vendor products to the Enterprise Architecture Governance Council, Governing Security Office, and Architecture Review Board for review and approval.
  • Manage vendor relationships, contracts, RFP’s, POC’s, conduct client reference calls and drive out pricing/estimates/economic analysis.
  • Engage and work with the Confidential Sourcing Team in relation to new vendors.
  • Manage resources both internal and external.
  • Manage project resources both onshore and offshore.
  • Develop and execute project schedules, timelines, deliverables, tasks, and budget.
  • Manage, develop, conduct and approve all project documentation.
  • Production support (ServiceNow), document root cause analysis, and manage issues with vendors.
  • Develop best practices, project standards, processes and/or procedures.
  • Conduct monthly training/tips/workshops with business users.
  • Plan, conduct and manage the project through Initiation, Planning, Executing, Monitoring/Controlling, and Closing.
  • Manage all system validation and system activities.
  • Manage all system testing and UAT testing efforts for each business unit.
  • Work with multiple types of source systems such as; GCH, PLM, Documentum, SharePoint, Agile (Map) etc.
  • Conduct vendor assessments in relation to Search Platforms, PLM Systems, and other OTSS.

Regulatory Business Analyst

Confidential

Responsibilities:

  • Identify, manage, and recommend FDA Regulatory recommendations related to compliance.
  • IEC 62304, ISO 14971, ISO 13485, 21 CFR Part 820, AAMI TIR45, GHTF/SG3/N99-10, Quality Inspections of Quality Systems, IEC TR 80002-1, IEC TR 80001, Cybersecurity Framework, Postmarket Cybersecurity, Premarket Cybersecurity, PCI, Risk Management Framework, and HIPPA.
  • Perform risk assessment, risk analysis, risk control, risk review and stream line the risk management process to meet compliance requirements.
  • Document workflows for customer feedback/complaints to meet compliance requirements.
  • Identify and document Release Management Process to meet compliance requirements.
  • Give guidance and feedback on procedures related to Compliance.
  • Work with Regulatory and Legal Department regarding compliance matters.
  • Work with 3rd Party Vendor regarding compliance assessment review and recommendations.

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