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Team Lead Resume

SUMMARY

  • IT professional with around 12 years experience - as part of my different assignments, I have been involved in Requirement Analysis, Design, Application Development, Application Maintenance, Quality Reviews, Testing and seeing projects through SDLC and production implementation.

TECHNICAL SKILLS

Hardware / Platforms: Windows 98/XP/2000.

Technology: AS/400

Programming Languages: COBOL, CL/400, SQL/400, RPG/400, RPG-ILE, BPCS ERP Product, Core Java.

Databases: MYSQL, DB2, DB/400.

Scripting Languages: HTML.

PROFESSIONAL EXPERIENCE

Confidential

Team Lead

Responsibilities:

  • Requirement Analysis and Estimation for AS400 Track
  • Review of Technical Solution and Design for AS400 Track prepared by offshore team.
  • Coding and Review of Coding done by offshore team.
  • Review of Unit Test Case and Test Summary for AS400 Track
  • Review of Integration and QA Test Plans for AS400 Track
  • Testing of the product before delivering it to Client.
  • Implementation and Post Implementation Support
  • Helping/Involving with Offshore team members to resolve the critical issues
  • Point of escalation for the offshore team.
  • Responsible for overseeing the Quality procedures related to the project
  • Triaged the daily defects/issues that was reported by clients and tracked them to closure, which helped the team to have clear vision on the backlog.

Confidential

Team Member

Responsibilities:

  • Respond to tickets raised by business users in Service-Now.
  • Analyze the tickets and investigate the root cause. Provide workarounds if any.
  • Update the incident tickets with resolutions
  • Attend the incident review meeting to prioritize the pending items.

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