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Senior Project Manager Resume


  • Resourceful PMP Certified Agile Project Manager with over 10 years’ experience with demonstrated successful track record of deliverables working on different projects including SDLC, ERP, and IT (software/hardware), Enterprise application solutions and IT infrastructures.
  • I have vast experience in diverse multi - criteria decision analysis and performance management measures, utilizing data analytics, and business intelligence reporting.
  • I am also an experienced Agile Scrum Master with both strong Agile Scrum delivery skills and project facilitation experience.
  • I have a deep understanding of Agile Software Development practices and experience delivering deployable software in short sprints.
  • I interface with client personnel and use oral and written communications skills to develop great working relationships with stakeholders
  • I have experience with multiple Project Management tools and can coordinate effectively with a wide range of resources to achieve organizational goals.



Senior Project Manager


  • Provided project management expertise and support development of action plans (using PMBOK methodology) for designated projects.
  • Applied process improvement and reengineering methodologies and principles to conduct process modernization projects
  • Guided the client staff through execution of designated projects and provided regular status to stakeholders on progress
  • Plans, executes and finalizes projects according to strict deadlines, delivering projects on time and within budget
  • Coach, guide and mentor teams on Agile / Scrum practices and techniques
  • Responsible for providing written and verbal project communications, including weekly status, dashboards and project updates
  • Established effective and ongoing client communications.
  • Key coordinator between team members to ensure integration of reengineering efforts
  • Maintained a master schedule of deliverables and provided proactive guidance to ensure compliance with project plan.
  • Managed and coordinated testing/UAT of new enhancements and modifications with dev team
  • Ensures delivery of overall SOW
  • Working knowledge of applications and systems that support customer relationship management (CRM), telephony (IVR etc.), business intelligence tools
  • Strategized and engaged stakeholders to better understand their requirements
  • Individually led project execution for designated client initiatives and or tasks
  • Owned, Managed and actively participated in full lifecycle of tasks and projects from concept to strategy to planning, development and execution with impeccable attention to detail
  • Effectively facilitated meetings (both virtual and physical), coordinated events and meetings, developed project support materials and kept all project management plans up to date and accurate.
  • Supported and led collection, evaluation, analysis and report creation for various project initiatives
  • Developed and maintained action items for associated projects, tasks and worked with stakeholders to ensure project progressed on-time and within scope and budget
  • Supported overall data analysis, conclusions and presentations related to project and task completion and findings
  • Ensured to track, measure, report and evaluate vendor performance
  • Prepared monthly performance reports based on contract requirements
  • Presented to C-level executives ensuring to give them the information sought
  • Provided corporate IT support including but not limited to SharePoint, Office 365, etc.

Project Manager/Scrum Master



  • As a Scrum Master responsible for 2 scrum teams with a focus on guiding the teams towards improving the way they work; Facilitating sprint planning, retrospective and demos.
  • Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings.
  • Product manager and assisting the product owner and business analyst with managing the product backlog and removing all obstacles to project team efficiency and effectiveness; reaching out to the larger organizational network for impediment removal and ensuring cross-team coordination.
  • Provided appropriate oversight to team members including engineers, analysts, and support personnel.
  • Using user stories to capture requirements and create test cases
  • Scheduled and allocated work, providing advice and guidance, and resolving problems to meet technical performance and financial objectives.
  • Provided appropriate oversight to team members including engineers, analysts, and support personnel.
  • Scheduled and allocated work, providing advice and guidance, and resolving problems to meet technical performance and financial objectives.
  • Supported process documentation
  • Developed new and refining existing process to enhance quality and productivity.
  • Reviewed and evaluated work of staff and preparing periodic performance reports.
  • Ensured product quality and timeliness of efforts.
  • Analyzed project data
  • Managed and tracked project finances.
  • Tracked defects, issues and other development efforts using JIRA
  • Ensured and maintain quality communication and interaction with stakeholders/clients
  • Supported development of product roadmaps strengthening the presence of the team as an agile center of excellence.
  • Maintained relevant metrics that helps the team see how they are doing.
  • Coached and mentored other Project Managers/Scrum Masters on our program team and partnering to ensure that our ways of working are consistent across teams.
  • Responsible for vendor management.
  • Planned with stakeholders to define requirements
  • Project Planning

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