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Agile Coach Resume


  • In depth knowledge, and experience in mentoring teams in Agile environment using various frameworks like Scrum, SAFe, Kanban, LeSS, and implementing XP practices like TDD, and BDD Skilled in leading Agile transformation efforts, support transformation from Waterfall to building high performing Agile teams
  • Proficient at conducting and facilitating Scrum Ceremonies including Sprint Planning, Backlog Refinement, Daily Scrum, Sprint Review, and Sprint Retrospective
  • Facilitated Agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance
  • Experienced in supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog
  • Capable in developing and analyzing artifacts that include velocity charts, Burn - down and Burn-up charts, cumulative flow diagrams (CFD), and throughput for improvement opportunities
  • Proactively identify impediments and take actions to help the teams overcome them
  • Adept in Facilitating Program Increment (PI) planning including estimation and creation of iteration increment; Facilitating PI Planning readiness via fostering the preparation of Backlog and via Pre-and Post-PI Planning meetings
  • Proficient in guiding teams on achieving high levels of Agile maturity while complying with the Agile Release Trains, at a pace that is sustainable
  • Develop and maintain strong relationships with internal and external clients, development teams, IT professionals, vendors and all other parties critical to the success of organization goals
  • Capable in managing projects in banking, financial service, retail, pharma, healthcare domains, and considerable experience in Requirements gathering, business process flow modeling/ design and analysis on multiple projects
  • Strong communication and presentation skills, with a passion for continuous learning to keep abreast of current technologies and Agile practices
  • Extensive knowledge and experience in servant leadership, facilitation, situational leadership, conflict management, continual improvement, and empowerment


Tools: JIRA, Confluence, TFS, Rally, VersionOne, SharePoint, Team Center

Microsoft Office Tools: MS Word, MS Excel, MS Outlook, MS PowerPoint, MS Access, MS Project

Data Analytics: Google Analytics, Adobe Analytics, MicroStrategy, Qlik Sense

Business Modeling: UML, MS Visio



Agile Coach


  • Lead the organization towards SAFe adoption and help embrace the culture shift
  • Facilitate cross-team coordination, tracking, and following up on external dependencies through scrum of scrums and other related team and cross-team meetings
  • Instruct and model core Agile principles of collaboration, prioritization, team accountability and visibility; ensuring consistent application of Agile methodology across the enterprise
  • Design and implement SAFe adoption strategy consistently across the global organization and provide daily progress update to senior leadership
  • Provided relevant metrics to gauge team progress with a continual focus on improvement, resulting in 20% decrease in cycle time
  • Deliver Agile trainings to Scrum team members, Product Owners and executives across the organization
  • Represent my teams in critical events like Program Increment (PI) Planning, Inspect and Adapt (I&A) and Systems Demos
  • Facilitate discussions of complex, high value IT delivery projects that require the coordination of development work or technology work on multiple platforms to achieve desired functionality
  • Facilitate Big Room Planning, including working with the Product Owners to prioritize working increments of functionality
  • Educate teams on understanding their own velocity and capacity, sprint planning, retrospectives and ensure that they are inspecting and adapting
  • Coach and partner with Scrum Masters and managers to build a bridge to communicate with all stakeholders to understand realistic milestone targets, status, risks, dependencies, and mitigations
  • Evaluate individual teams’ Agile maturity and coach them in Agile development practices based on their current state; create individual improvement plan and help build productive, self-organizing Scrum teams
  • Track and report on progress of epics, features, user stories, and iteration goals in JIRA and Confluence
  • Help succeed in continuous delivery, maximizing business value, innovation efficiency and built-in quality


Sr. Scrum Master


  • Facilitated Daily Stand Ups, Iteration Planning, Iteration Retrospective, Grooming sessions and PI planning sessions
  • Educated teams and overall organization on Agile best practices
  • Closely worked with Product Owners on regular basis to develop a comprehensive Product Backlog of user stories, and facilitated Product Backlog grooming
  • Collaborated with Development team to identify dependencies across the ART during the planning session
  • Helped develop and lead workshops around value-stream mapping, user & persona creation, product road-mapping, and team launch
  • Created and maintained Kanban board, burn-down charts, burn-up charts and progress dashboard
  • Removed impediments and protected the teams from interruptions and distractions which maximized the productivity
  • Used JIRA and Confluence to create and edit workflows, fields, boards, and reports
  • Coached teams in continuous improvement, self-organization, risk identification, dependency management, and conflict resolution
  • Worked with other Scrum Masters to define, reinforce and maintain a consistent practice across the organization, and increased the effectiveness of application of SAFe in the organization
  • Ensured engineers followed best practices for TDD, continuous deployment and automated testing to reduce delays, risks, and implemented best engineering practices
  • Built a trusting, safe and unified environment where problems or concerns were raised without fear of blame, retribution, or being judged


Project Manager / Scrum Master


  • Provided Scrum, and Kanban coaching to management and teams
  • Facilitated scrum ceremonies including sprint planning, retrospectives, and daily stand-ups
  • Managed weekly backlog grooming sessions with the team, ensuring work items are estimated, ready-for-work and maintained
  • Protected the team from outside interference, removing impediments, and ensuring that the work is delivered as a team
  • Worked with product owners and development team to facilitate effective sprints by removing impediments and ensuring that stories meet Definition of Done (DOD)
  • Coordinated and allocated internal resources and third party / vendors relationships
  • Assisted with internal and external communication, while maintaining transparency across the teams and leadership
  • Created project's statement of work document and maintained product backlogs, priorities with business and IT leads
  • Worked with Product Owners and Development Team to understand Product Backlog content, and ensure features and User Stories are ready for work by Teams
  • Identified potential risks and helped develop a mitigation plan to resolve potential issues


Business Analyst


  • Conducted SWOT Analysis and Gap analysis for products and systems, and documenting the enhancements to meet the end-state requirements
  • Solicited client requirements through interviews and workshops, and wrote Business Requirement Documents, Use Case Specifications, Functional Specifications and Workflows
  • Conducted JAD sessions with management, users, financial analysts and other stakeholders for open and pending discussions
  • Designed use cases, use case diagram, and process maps as a part of the Functional Requirement Specifications and worked with the UI team to create the user interface screenshots to be presented to the business
  • Performed various testing such as A/B testing, UAT testing. Developed test recommendations and implement changes on website, and generate error reports with the testing team

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