A highly effective hands-on Project Manager with over 15 years of IT experience as a project point-man and pioneering architect reflecting strong leadership qualifications coupled with hands-on IT expertise. Maintained focus on achieving bottom-line results while planning and implementing advanced technology and business solutions to meet a diversity of needs. Process and detailed oriented Project Manager capable of managing many projects of all sizes. Superior record of delivering simultaneous large-scale, mission-critical projects on time and under budget.

Project Manager Skill Highlights:

• Actively track Project Charter, Project Plan, Project Scope, Resource Plan, Budget Management, Cost Avoidance, and Risk Register documents via IT PMO documents and framework.
• Proven capacity to communicate, document, and mediate opposing views and technology to measurable resolution.
• Manage resources for various cross-functional teams to identify, prioritize, and plan tasks across connected project initiatives, sourced documentation and functional requirements.
• Effective time management across multiple projects.
• Knowledge and ability to work within IT PMO framework to apply project management concepts both PMBOK and Stage Gate.
• Manage business IT project expectations with appropriate communication and documentation.
• Have worked within an IT PMO and within an independent project management organization.
• Experienced in executing multiple technology projects while directing all aspects of project lifecycle from conceptualization to implementation to operational support handoff.
• Strong team building and staff development skills.
• Comfortable with speaking and presenting to all levels of management.
• Customer focused project manager dedicated to fully owning projects end to end and delivering to customer satisfaction.
• Effectively managed projects with outsourced offshore teams, internal local teams, and combined virtual teams.
• Experience managing project teams of outsourced teams from Infosys, IBM, and HCL.
• Experience running projects end to end with product vendors, integrators, and consultants.
• Extensive work with vendor management for procurement, consulting, labor, and project delivery.
• Successfully managed the full project lifecycle utilizing local, global, and virtual project teams with local and global customers.

RECORDS OF EMPLOYMENT

Confidential

Sr. Project Manager

• Manage a portfolio of 19 IT network and AV projects with project delivery teams comprised of consultants, ors, vendors, and internal resources.
• Rescuing distressed custom FileNet document management development and implementation.
• Manage 3 ors 1 Solutions Architect and 2 BA's .
• Conducted stakeholder meetings to determine project scope and ensure deliverables were in line with business expectations and company standards.
• Managed budgets ranging from 10,000 to 10,000,000.
• Worked with Project Support Office in a consulting capacity to create and improve project delivery processes.
• Created work flow with IT Finance team to streamline vendor procurement, invoicing, and payment.
• Identified project risks with mitigation options and escalated to IT leadership and business stakeholders.
• Mentored others in PMI based project management best practices.
• Review, negotiate, and validate vendor s, expenditures/procurement and proposals.
• Worked with SME to value engineer a cost savings of 5 on a 3,000,000 project while increasing customer satisfaction and implementing improved technology.

Confidential

Project Manager

• Manage projects with onshore/offshore and virtual project delivery teams comprised of multiple IT divisions, external vendors, and cross functional business units.
• Partner with Direct Energy staff to effectively manage multiple projects.
• Identified risks and created mitigation plans with focus on preventing project delays and improving system performance.
• Engaged stakeholders and executive management to ensure projects remained aligned with strategic business goals.
• Provide structured project management in a challenging and diverse environment.
• Manage IT infrastructure projects including Storage, SAN / NAS NetApp, Hitachi, EMC , Virtualization, Data Center, SQL, Oracle, and business application environment build outs.

Confidential

Project Manager

• Manage business and IT infrastructure projects from initiating to closing ranging from 5k to 1.5 million with durations of 1 to 12 months including teams from 2 to 25 team members sponsor, stakeholders, architects, SMEs, implementation specialists, legal department, and procurement .
• Managed global project teams across 5 continents
• Managed datacenter storage migration project and many storage addition projects NetApp and EMC
• Manage migration projects of purchased businesses including storage, network, IP voice, server, business applications and desktop.
• Participate in ITIL focused organization working to realign IT processes to better meet business needs.
• Work with business management to define project requirements that matched business goals.
• Effectively manage multiple projects with varying ranges of duration, budget, complexity, resources and scope.
• Participate in the implementation of new PMO and education of the business on the values, processes, and execution plan of the new project management framework.
• Advise customers of various technical solutions for business needs and worked with business to define appropriate plan forward and project scope in line with business goals, strategy, compliance, and business requirements.
• Maintain project change management register working with the business within project management framework.
• Track project milestones, deliverables, dependencies, and critical path requirements.
• Conducted Lessons Learned meetings at major project stage gates and project completion.
• Act as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals.
• Manage project scope and stakeholder expectations throughout project life cycle.
• Manage vendors, ors, and suppliers throughout project life cycle.

Confidential

Project Manager / Senior Systems Engineer

• Actively managed 5 large projects including Storage, VMWare, Exchange 2010, IT process documentation, and Security Audit remediation.
• Managed several smaller projects related to the Legal Hold process, Windows Patching processes, Avamar backup grid upgrades, and implementing best practices within the NetApp storage environment.
• Worked with the IT Ops org to review the CMO infrastructure and identify strengths and weaknesses.
• Acted in the capacity of liaison to IT management to road map the direction of the IT department.
• Mentored and assigned work packages to Junior Systems Administrators.
• Managed vendor relationships and engaged them when needed for project delivery.
• Worked with various business unit leaders on technical needs, defining technical requirements from business needs, reporting status and results, and remediating issues.

Confidential

Infrastructure Project Team Leader / Senior Systems Engineer / Primary Storage Architect

• Lead several infrastructure projects and acted as Infrastructure Project Team Lead for several cross-functional projects including NetApp storage projects, VMWare projects, data center transformation project, Business application implementations, Kerberos, and SOX compliance.
• Managed and supervised the workload of onshore, offshore, and outsourced team members.
• Acted as technical liaison for offshore team members
• Mentored and delegated work to Junior Systems Administrators.
• Managed vendor relationships and engaged them when needed for project delivery and architecture.
• Worked with various business units on technical needs, direction, and related change management issues.
• Architected technology solutions to meet business needs.

Confidential

Technical Project Lead / Server and Storage Architect

• Technical Project Team Lead, Server and Storage Architect on a 5 person Server Ops team that supported the corporate server environment and remote office server environment across the globe and mobile vessels.
• Coordinated several Infrastructure Projects as the technical lead including global NetApp storage implementation, global VMWare implementation, and DataCenter build out and migration.
• Responsible for technical projects - planning, budgeting, architecting, deploying, and maintaining storage and server hardware and software in 3 major locations and all remote sites around the world.

Confidential

Sr. Systems Administrator / Technical Project Leader

• Sr. Systems Administrator and Technical Project Leader for the operations group in support of all aspects of the computing environment for KBC worldwide.
• Actively managed client and vendor relationships.
• Managed several technical projects including datacenter server consolidation, Blackberry server upgrade, Cisco IP telephony upgrade, and remote site server deployment.

Confidential

Sr. Deskside Support

• Supported windows clients, desktop applications, pc/laptop hardware, local and network printers.
• Involved in supporting and managing the Legal Department's Computer Infrastructure.
• Appointed member of the North American Incident Support Team

Other Employment:

RECENT PROJECTS MANAGED

Infrastructure Projects:

• Business Acquisition Managed migration of acquired business with 11 sites to corporate it infrastructure including Storage, Server, VMWare, Network, VOIP, App. migration to Citrix, Domain migration, hosted email migration, and end user migration.
• Global SAN Implementation Managed the project deployment of a new global EMC SAN. The project consolidated 3 older SANs EMC / NAS NetApp from multiple vendors. Working with IT, business IS, and business management to migrate all applications and databases safely with minimal disruption to business processes.
• NetApp Head Swap Managed project to swap out older NetApp heads to newer models.
• DataCenter Transformation Managed project to reduce overall datacenter footprint to reduce cost, implement blade infrastructure, re-cabled datacenter, mapped datacenter, and consolidated servers and databases.
• NetApp Flash Cache Addition Managed project to add Flash Cache to NetApp heads to increase performance.
• Server Migrations Managed several Windows server projects, migrating from older Windows OS to current Windows OS on VMWare and physical hardware.
• Office Move Managed several IT build outs of new office space including cabling new space, implementing new network and IP voice. Planned and executed business move to new office space.
• Audio Visual Implementation Managed multiple audio visual implementations in new building construction ranging from 2 conference rooms on a single floor to 70 conference rooms on 12 floors with specialty data suites, multipurpose divisible AV rooms, training rooms, and multiple AV room architecture. Working with Architecture firm, construction or, AV vendors, technology consultant, low voltage ors, and internal SME's.
• VMware Storage Upgrade Planned and executed the migration of entire VMware environment including all of development, test, stage and production environments to new storage.
• Audio Visual Remediation / Upgrades Managed multiple audio visual remediations / upgrades of existing conference rooms, multipurpose divisible rooms, training rooms, Emergency Response room.
• NetApp Upgrade Managed vendor performing DataOnTap upgrade from older code to latest code.
• Mobile Device Migration Managed Mobile Device migration using Microsoft ActiveSync for newly purchased business including Business project sponsor, IT Governance and Security, IT Infrastructure, and end customers.
• IP Telephony Implementation Planned and executed implementation of Cisco IP Telephony solution at several locations. Migrated business from old PBX phone system to new Cisco IP Telephony system.
• Network Upgrade Managed upgrading several business networks to business standards including routers, switches, WAPs, and cabling .
• NetApp Flex Clone Database Project Lead Storage project working with web/database project team to optimize storage usage using NetApp storage and Flex Clones.
• Exchange 2007 to 2010 Migration Planned and executed end to end migration of Microsoft Exchange environment from Exchange 2007 to Exchange 2010 including managing internal and consultant team, customer communications, sponsor updates, budgeting, and risk tracking.
• VMWare Migration Technical Project Lead in VMWare Vsphere upgrade.
• NetApp Backups Technical Project Lead to add additional storage to current SMVI and SMSQL backups including process documentation, budgeting, resource management, and vendor management.
• Application Projects:
• Custom FileNet Document Management System Development and Implementation Project Manager responsible for rescuing distressed custom FileNet system development and implementation. Managing vendor developers, vendor PM's, internal and external SME's, document management lead, taxonomy consultants, and change control. Project objectives are to develop a custom enterprise document management system using IBM FileNet.
• Global AirWatch Mobile Device Management MDM Application Implementation Project Manager responsible for the deployment of the AirWatch MDM solution worldwide. Created communications plan for global deployment including CIO communications, end customer communications, and informational customer facing SharePoint site. Migrated all 6500 ActiveSync customers to new MDM solution.
• Application deployment Infrastructure Project Lead in a project to deploy the company's most critical order input and tracking application. This application was an in-house developed application.
• Custom K2 SharePoint WorkFlow Application deployment Infrastructure Project Lead responsible for the deployment of custom K2 workflow management system with Microsoft SharePoint, IIS integration and Kerberos security.
• Global Business Applications Migration Project Manager responsible for migrating globally used applications for a business based in Chad, Africa to Citrix environment to improve business continuity and disaster recovery.
• Business Applications Migrated to VMWare Project Manager responsible for migrating applications for businesses in to the VMWare environment to improve application HA and DR.
• Application Environment Migration Project Manager responsible for major PI business application migration from 32 bit to 64 bit architecture environment within VMWare environment.
• Process / Compliance / Controls Projects:
• SOX Update and Maintenance of Controls Managed project of cross functional teams that worked with Sr. IT Mgmt. and Auditors to update IT SOX controls, controlled servers, and all reports for monthly audit of SOX controlled servers.
• IT process documentation PM responsible for leading IT teams from different departments to document IT processes and environment.
• Security Audit Remediation Project Manager responsible for leading several security audit remediation projects including working with all IT teams across the organization both in the US and in other countries.
• Legal Hold Process Managed project consisting of Business, Legal, and IT teams to create, document, and control the IT legal hold process to meet business and legal requirements.

TECHNOLOGY METHODOLOGY EXPERIENCE

Project Management: PMI Methodology/PMBOK, Visio, MS Project, Clarity, Oracle Primavera and Primavera Portfolio Management, Stage Gates, ITIL, Scrum

Prototyping: Visio, Excel

Environment: Client / Server, .Net, Exchange, Active Directory, VMWare, Citrix

Knowledge Management: SharePoint 2010, Remedy, Altiris, Wiki

Database: Data warehousing, SQL Server, MySQL, Microsoft Access, Oracle, SAP

OS Productivity: Windows, Linux, MS Office, Adobe, MS Project

Server Hardware: HP, Dell, IBM

Storage Hardware: NetApp, EMC, HP, Dell, IBM

Virtualization: VMWare, Citrix