We provide IT Staff Augmentation Services!

Pmo Consultant/project Coordinator Resume

Minnetonka, MN

SKILLS:

Strengths: Integrity, problem - solving, customer service, training, coaching leadership, attention to detail, agile workflows, flexibility, high-quality decision making, calm under pressure.

Systems: Microsoft Office, Tableau, SharePoint, ServiceNow, Snow Software (SAM), PowerShell, QuickBase, Microsoft SQL (beginner), Webex, Zoom, Microsoft Teams.

WORK EXPERIENCE:

Confidential, Minnetonka, MN

PMO Consultant/Project Coordinator

Responsibilities:

  • Manages critical tasks for Confidential
  • Consults on best practices to streamline white - glove project management service and processes.
  • Oversees go-lives and engages key stake holders to strategically implement process.
  • Coordinates meetings involving leadership, hotel management, and third parties (Ex: lock vendors, local technicians).
  • Pairs status reports with detailed stories to clearly present raw data.

Confidential, Richfield, MN

IT Project Analyst

Responsibilities:

  • Coordinated small-sized fulfillment projects for regional clinics, hospitals, and business offices.
  • Designated subject matter expert for desktop services application intake process (Windows 10 upgrade project).
  • Department liaison for process changes and system upgrades within enterprise ordering portal (standardization project).

Desktop Services Analyst (Internship)

Confidential, Richfield, MN

Responsibilities:

  • Manually configured and installed over 5000 desktops (fleet life-cycle management project).
  • Documented business needs to help create new position allowing for promotion.

Computer Inventory Specialist

Confidential, Richfield, MN

Responsibilities:

  • Drafted pivot table reports so leadership could better understand hardware needs across the organization.

Confidential, Saint Paul, MN

Associate Trainer

Responsibilities:

  • Advised manager who assigned regional trainees and matched available roles based on skill sets.

Hire Now