Pmo Consultant/project Coordinator Resume
Minnetonka, MN
SKILLS:
Strengths: Integrity, problem - solving, customer service, training, coaching leadership, attention to detail, agile workflows, flexibility, high-quality decision making, calm under pressure.
Systems: Microsoft Office, Tableau, SharePoint, ServiceNow, Snow Software (SAM), PowerShell, QuickBase, Microsoft SQL (beginner), Webex, Zoom, Microsoft Teams.
WORK EXPERIENCE:
Confidential, Minnetonka, MN
PMO Consultant/Project Coordinator
Responsibilities:
- Manages critical tasks for Confidential
- Consults on best practices to streamline white - glove project management service and processes.
- Oversees go-lives and engages key stake holders to strategically implement process.
- Coordinates meetings involving leadership, hotel management, and third parties (Ex: lock vendors, local technicians).
- Pairs status reports with detailed stories to clearly present raw data.
Confidential, Richfield, MN
IT Project Analyst
Responsibilities:
- Coordinated small-sized fulfillment projects for regional clinics, hospitals, and business offices.
- Designated subject matter expert for desktop services application intake process (Windows 10 upgrade project).
- Department liaison for process changes and system upgrades within enterprise ordering portal (standardization project).
Desktop Services Analyst (Internship)
Confidential, Richfield, MN
Responsibilities:
- Manually configured and installed over 5000 desktops (fleet life-cycle management project).
- Documented business needs to help create new position allowing for promotion.
Computer Inventory Specialist
Confidential, Richfield, MN
Responsibilities:
- Drafted pivot table reports so leadership could better understand hardware needs across the organization.
Confidential, Saint Paul, MN
Associate Trainer
Responsibilities:
- Advised manager who assigned regional trainees and matched available roles based on skill sets.
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