SUMMARY

• Total 20 year of IT Experience of which 12+ years into Project Management and 5 years into Portfolio Management
• Have Extensive experience and knowledge in Program Management, Portfolio Management, Technical Skills, Organizational Skills and Logical Decision - making process to execute Sensitive and Time Critical assignments.
• Extensive Domain experience in Government, Energy & Utilities, Insurance, Telecom, Banking, Educational, Finance, & Customer Relationship Management.
• Extensive knowledge and experience about Maryland contract vehicle process, CATS II and CATS+ Program and delivered projects successfully.
• Have managed and delivered Multi Million Projects ranging from $300K to 8 Million.
• Have extensive experience in implementing Transformation projects (i.e. like large scale, enterprise technology modernization and legacy replacement initiatives, including data migration)
• Have Extensive experience in PPM tools like Rational Portfolio Manager and Rational Team Concert (RTC). Lead IBM team in installation and setup of RTC at National Grid. Demonstrated generation of Steering committee meeting material through RTC which includes Resource Planning, Budget, Risks, Issues, Schedule.
• Demonstrated and practiced RTC to provide Top Three Issues or Risks in project, Top Three Issues or Risks under Vice President or Portfolio or CEO.
• Own overall delivery of ServiceNow ITSM implementation program for a major US based Energy & Utility organization.
• Delivered projects in coordination with National Grid Eco System partners (i.e. Wipro (i.e SAP Partners), IBM (i.e. Software Development Group), CSC (i.e. Owns Hardware and Data Centers), Verizon (i.e. In Charge of Networks), HP (i.e. Metrics and Call Center Team), TCS and Zensar (i.e. Estimation Evaluation))
• Hands on experience as an Agile Project Manager / Scrum Master and delivered multiple projects of varying size and complexity.
• Excellent Track record in Integration and Implementation of third-party vendor products (i.e. e-Discovery, IAM, Power Plan, RightNow, ServiceNow, Allegro ETRM, LIMS, OBIEE, etc) in Legacy and FSSC domain areas.
• Worked on Data Warehousing and Business Intelligence projects from inception to implementation and delivered high quality solutions in a timely manner meeting and exceeding the business requirements. This involved working with the top management and executives, business sponsors and IT department.
• Experience in project communication including leading regularly scheduled project team meetings, preparing meeting summaries, facilitating meetings to resolve project issues, preparing clear and concise status reports, presenting project status briefings to IT leadership, presenting project status briefings to project steering committees and/or agency executive management.
• Experience managing the design of large multi-tiered applications using Object Oriented patterns, Active Directory and ASP/.Net, Java technology
• Experience in facilitated elicitation and documentation of business requirements.
• Implemented Data Visualization, Data Manipulation following ADA Requirements (508 Compliance).
• Experience utilizing VersionOne, SharePoint and Team Foundation Server for collaboration in application development.
• Responsible for staff/account management and prioritization and forecasting.
• Thought leader in providing outcome-based costing that increase efficiency and reduce the total cost to the client.
• Transition Management ( Application Knowledge, Infrastructure and Project Knowledge)
• Vendor Management (Contract Negotiations, SOW, Single Source Vendor execution)
• Mitigate risk by identifying, escalating and resolving issues across multiple delivery groups and/or projects.
• Provided business consulting, knowledge expertise in strategic performance management methodologies, process assessment work, and the application of technologies to business
• IT Process improvements ( Release Management, Configuration Management, Change Management )
• Profitability improvement plan
• Productivity Improvement ( Baseline, benchmark, continuous improvement )
• Demonstrated leadership qualities of building and managing teams in matrix organizations and multi-site programs.
• Experienced in end-to-end project management & delivery of Application Development, Application Lifecycle Management and Application Security & Compliance.
• Extensive hands on experience on Smarter ADM Methodology and successfully implemented the same across multiple projects.
• Experience in source code management tools, project management and defect tracking tools (i.e. VersionOne, Microsoft, Rational, Open Source (i.e. Red Mine, JIRA) and HP Products
• Experience in a supervisory role, customer interface activities, documenting requirements, managing and tracking projects using Microsoft Office Suite particularly, MS Project and Excel as well RTC.
• Ensure integrity and delivery of multiple projects with respect to time, budget, scope, change, risk and resources.

TECHNICAL SKILLS

Project Management: Project/Program Management, Leadership, Communication, Problem Solving, Project Planning, Decision Making, People Management, Project Quality Planning and Assurance, Risks and Issues Management, Defect Prevention, Estimation, Earned Value Analysis, GS Risk management tools.

Estimation Methodologies: WBS & Function Point Analysis

Processes: CMM Level5, WWPMM and OPAL

RDBMS: Sybase, Oracle, MS-SQL

Languages: XML, PL/SQL, UML, C++

Methodology: OOAD, Struts Framework

Internet technologies: PERL, Webservices, Cold Fusion, ASP, ASP.NET, JavaScript, HTML, BIG DATA

O/S: AIX, Sun Solaris, Windows 9x, NT, 2000, Linux

Reporting Tools: Tableau, Power BI, Crystal Reports & BRIO

SDLC Software: VersionOne, TFS 2013, IBM Rational Requisite Pro, Rational Requirement Composer, Rational Clear-Case Change Management, Rational Performance Tester, Rational Portfolio Manager, IBM Cogno, JIRA, MS Project, RPA (i.e. Robotic Process Automation)

Configuration Mgmt: TFS, CVS & VSS

CRM: Salesforce, RightNow

Service Management: ServiceNow, Remedy, HPSM, HP Service Desk

Document Management: Dynamsoft, ProjectDox, ASPOSE

PROFESSIONAL EXPERIENCE

Confidential

Project / Program Manager

Responsibilities:

• Setup Centralized Public Assistance and Grievance Reporting system at MDE. By that way all twenty two administrations can use centralized system for reporting and tracking details.
• Following Agile change management process, implemented Enterprise solution at MDE. As part of the process, developed Change Management strategies for each Area Paths such as communications, training, stakeholders (i.e. leadership development) for technology and/or process implementations and successfully completed the project.
• Implemented Environmental Tracking Project for twenty-two administrations, Convert RFP into Business Goals, Objective and Requirements and Establish Vision and Direction.
• Assess various delivery models and Finalize “Future Driven Delivery Model” for the project, based on stakeholder assessment and conversion of RFP.
• Discuss with MDE IT Team and identify stakeholders for the project and run kick-off meetings with each business units and explain project delivery model. (i.e. Potential Business units Attack Plan)
• Setup project EPICs, Features and High-level user stories for each business team and IT Team.
• Engage with MDE IT Team, establish IT goals and provide MDE IT Team an overview of IT Goals and benefits including hard and soft benefits that can be derived through implementation of the project.
• Implemented Invoice Electronic Document System and became SME for Confidential from Permits, Compliance, Enforcement and Invoice perspective and started to review or share expertise how Enterprise Tracking System can be used to bring all applications under one umbrella.
• Considering Requirements are key for project success, separated project teams into R&D and D&I teams with no additional cost to client. Publish two schedules one for R&D Team and another for D&I.
• Enabled and implemented automatic notification to Public Safety (Office of Emergency Management) team following their guidelines and ensure notifications are sent to team in case of hazardous waste complaints.
• Experience in applying design visualization through User Interface design tools like Axure RP, Microsoft Excel, Microsoft Visio, including font usage, placement of materials, and color schemes. Developed Mockups, reviewed with Customers, developed and delivered accordingly.
• Implemented google analytics, Microsoft Excel, Microsoft Power BI based statistical concept and performed data manipulation specifically in forecasting data usage for next five to years based on Industry needs and demands etc.
• Have complete Knowledge of 508 compliances and implemented User interface screens based on ADA requirements.
• Utilize TFS, JIRA and MS-Project tools for management of program work stream progress and execution against agreed upon objectives as well as responsible for monitoring and managing Core Program Management expectations and coordinate/execute corrective action to address gaps
• Worked with procurement team in CATS II and CATS+ Program RFP preparation and response. Have complete knowledge of Maryland State contract vehicle.
• Facilitated the Scrum process (daily stand-ups, sprint planning, backlog grooming, sprint reviews & retrospectives)
• Discuss with Business and setup Release calendar as well as determine critical path of the project and identify items that can be delivered as part of each release.
• Prepare Risk and Issue log with probability and impact share impacts to project stakeholders and leadership accordingly.
• Lead Monthly Demo’s, steering committee meeting and share project status, RoadMap and Demo
• Have knowledge about RPA tool and utilize for Automation process
• Publish UAT Matrix, UAT Plan along with UAT users and follow up with different stakeholders in getting sign-off
• Coordinate with teams to identify risks and to clear roadblocks Manage defect backlog including working with product management to prioritize and defer defects
• Monitored adoption and progress of change management strategies during the transformation process.
• Maintained “one-vison of truth“ with consistent communication with project sponsors, performance managers, and internal clients on the progress of the project vis-a-vis the work plan.
• Considering the project was MDE and ISSI first Agile and Data Centre based solution, shared process templates and setup new process for successful review of changes and integration of the proposed process changes into ISSI and MDE PMO team Master plan as well.
• Provide recommendations regarding project expectations, approach, roadmaps, work plans, deliverables, and goals.
• Oversee the day-to-day progress of Agile, based development project(s) and release initiatives with regard to time, budget, scope and quality

Confidential

Project Manager and Business Analyst

Responsibilities:

• Transform in house desktop application into Enterprise Electronic Document Monitoring and Management System
• Convert all the current functionalities of the IBTS, IMR, eDAPIA (i.e. Design Approval Primary Inspection Agency) and DPR (i.e. DAPIA Performance Review) systems to modern technologies and integrate them to the Enterprise Electronic Document Management system
• Redesigned fully integrated version of the DMS will facilitate the scanning and indexing of design documents received from the DAPIAs.
• Implemented Integration of ProjectDox design findings into Design review package and generate Design review findings and Report to DAPIAs
• Setup Tableau web interface and provide access credentials to DAPIAs to login and review the design findings (i.e. DPR) and submit information over mail.
• The redesigned version of the DPR system will facilitate the review of design documents and the reporting of findings to HUD (i.e. Housing Urban Development) and the DAPIAs.
• Experience in applying design visualization through User Interface design tools like Axure RP, Microsoft Excel, Microsoft Visio, including font usage, placement of materials, and color schemes. Developed Mockups, reviewed with Customers, developed and delivered accordingly.
• Implemented google analytics, Microsoft Excel, Microsoft Power BI based statistical concept and performed data manipulation specifically in forecasting data usage for next five to years based on Industry needs and demands etc.
• Monitored adoption and progress of change management strategies during the transformation process.
• Have complete Knowledge of 508 compliances and implemented User interface screens based on ADA requirements.
• Determine potential WBS and come up with project plan and milestones and based on the project plan determine ETC and update project financials and related financial systems.
• Oversee the day-to-day progress of Agile, Waterfall & Hybrid based development project(s) and release initiatives with regard to time, budget, scope and quality