Program Management and Business Development Resume

SUMMARY:

PMP certified, hands on, results oriented professional equipped with over 23 years of professional experience and 16 years of IT - related success, with recent experience in a senior management role. Background includes extensive software development lifecycle experience. Demonstrates a unique combination of technical and leadership acumen. Exhibits strong interpersonal, collaboration, and problem-solving skills; known for versatility, and ability to ‘wear multiple hats’. Multi-tasks high-level priorities, outperforming expectations under pressure/time constraints.

AREAS OF EXPERTISE INCLUDE:

Program Management * Project Management * Earned Value Management Team Leadership/Collaboration * Financial Analysis * Client Relations IT Project Tracking * Risk Management * Systems Documentation Systems Analysis * Change/Configuration Management

TECHNICAL SKILLS:

Software: MS Outlook MS Word MS Project MS Excel MS PowerPoint Visio EMC Documentum Business Objects PVCS Version Manager Merant Test Director SharePoint JIRA

PROFESSIONAL EXPERIENCE:

Confidential

Program Management and Business Development

Responsibilities:

She directed and supervised project resources for the performance of project assignments and activities.
She performed monitoring and controlling activities to ensure project success.
Confidential identified and proactively managed project risks and schedules throughout the project life cycle.
She provided weekly project status briefings to the program manager and government customers.
She also led project status meetings with customers to provide progress updates.

Confidential

Program Management, Project Management, Business Development, Analyst, and Tester

Responsibilities:

Additional program management support included Confidential, master schedule, risk management, and communication outreach to multiple clients.
She managed multiple software projects utilizing both Agile and Waterfall based methodologies. She led quality assurance efforts to include the development and monitoring of quality control plans that contained procedures for inspections and review, statistical quality control and analysis, and continual process improvement.
Confidential also supported subcontractor management activities by monitoring subcontractor performance by regularly tracking the subcontractors’ actual results and performance against their commitments; and, subcontractor compliance with timeline, budget, and quality specifications.
Pre-select phase: Provided detailed tactical plans for proposed IT investments to the IT Director.
The Tactical plans provide supporting detail to aid the decision makers in reviewing the proposed investments
Participated in daily management meetings to ensure quality control measures are in place and that all initiatives are executed in a consistent and standardized manner
Prepared monthly Earned Value Management reports to compare expected results to actual results.
Provided Operations and Maintenance support to existing systems and supported continuous system evaluations to assess retirement or replacements options, or potential technology opportunities.
She successfully led the competitive CVM CIO-SP2 Proposal effort worth approximately $10.4M over 4 years. Additionally, she led the technical and cost proposal development efforts and participated in contract negotiation activities.

Analyst/Tester

Confidential

Responsibilities:

deliverables, and outstanding issues; participated in weekly client meetings and internal meetings to discuss project status, outstanding issues, and strategies for upcoming project activities; created and maintained the project schedule and budget; conducted Joint Application Discussion (JAD) sessions and other relevant client meetings to collect and document system requirements; identified, analyzed, and documented IT system requirements to support proposed recommendations; and, facilitated system demonstrations to illustrate system functionality and application design.
As a Tester, responsible for writing and managing the testing activities of various client applications; and, ensured all system enhancements were fully tested and ready for deployment to the client production environment.

Confidential

Sr. Customer Account Manager

Responsibilities:

job analysis as it relates to identifying and analyzing existing business procedures, information needs, and process improvement opportunities; account management and data gathering; and, financial analysis in support of individual account management and the departmental budget.
Confidential also coordinated all phases of the manufacturing, distribution, and quality through effective communication between customers, sales, outside vendors and the division.

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