OBJECTIVE:

To obtain the position of IT Project Manager.

SUMMARY:

Certified Project Management Professional (PMP) and Professional Scrum Master (PSM) with over nine years experience leading technical programs and projects. Managed and reported across a $30M regulatory program. Experienced managing, reporting and holding overall responsibility of project schedule, scope and budget with typical project size ranging. Performed system deployments and upgrades to customer facing products as well as to state regulatory facilities enabling regulatory review of software products to be conducted.

TECHNICAL MANAGEMENT EXPERIENCE

Slot Data System: pSeries & Linux

Casino Management System: iSeries & Cobol

Player Database: iSeries & Informix

Enterprise Data Warehouse: iSeries & Teradata

Service Gateway: (XML messaging) Windows VM & Java Spring Framework

Operational Customer Relationship Management: DB2 Database & Windows VM

Confidential Website: .net framework

Lodging Management System: iSeries & Linux

Juniper Networking: router

Cisco Networking: firewall

PROFESSIONAL EXPERIENCE

Confidential, Long Beach, CA

Senior Manager, IT Regulatory Compliance

Responsibilities:

• Conducted weekly status reporting of the program to all corporate and property IT stakeholders.
• Drafted and packaged regulatory submissions with inputs from technical and project teams.
• Held responsibility to ensure new product submissions adhered to field trial reporting requirements.
• Facilitated daily bridges to ensure IT systems were functional for regulatory review and product inspection.
• Reviewed comprehensive regulatory lab submission schedule with all stakeholders to ensure alignment of priorities was reached and maintained amongst varying business units.
• Creator of regulatory framework that organized, structured and instilled program reporting across all regulatory labs & submissions for Confidential Corporate Information Technology.
• The developed program allowed the entire organization to align towards product submissions streamlining the approach.

IT Project Manager

Confidential, Las Vegas, NV

Responsibilities:

• Provided management of the formal project requirement through product release working.
• Performed project cost estimates and scope definition as part of project funding process.
• Conducted detailed planning and analysis, drafted precise documentation and provided clear communications to reach and engage project stakeholders.
• Provided clear direction and leadership from project kick off to project sunset to best ensure successful completion.
• Held responsibility to keep projects within approved budget.
• Provided management and oversight to a cross functional team consisting of over two dozen resources to perform a customer facing system installation to the Caesars Atlantic City property. The project budget was in excess of $5M in overall budget with over forty stakeholders affecting a live gaming slot floor of over 2,000 units.
• Partnered with local property groups to install required hardware for the project. Conducted in - person product demonstration with property stakeholders obtaining buy-in and achieving stakeholder approvals to move forward with floor installations and deployment
• Performed enterprise product enhancement Bally Offer ID (BOID) to all PRISM properties
• Provided management and oversight to a cross functional team consisting of over half a dozen team members to perform a software update.

IT Project Manager

Confidential, Las Vegas, NV

Responsibilities:

• Managed and oversaw resources to perform onsite support of network and the vendor to provide routine status update to meet regulatory requirements for pilot use of the gaming devices. Following approval the game was rolled out across the enterprise at a total of over twelve properties.
• Casino Management System (CMS) Account Coding Enhancement Software Development
• Software design and development effort which allowed for batch updates to be made to Confidential Casino Management System.
• Full iteration of the software development life cycle successfully accomplished. The result allowed for casino marketing to reach EOY department goals.
• International Air Transport Association (IATA) Confidential Development
• Project entailed the development of the capability to allow travel agents to utilize their Confidential number for booking reservations on Confidential .
• This would allow travel agents to collect sales commission for booking guests at Confidential via the website.
• Required partnering with the business to gather requirements and close gaps in business process.
• Non Decrementing Comps Deployment
• Software design and development effort to create the ability for the Casino Management System (CMS) to post all non-room complementary charges into CMS but not decrement from a player's Total Reward or comp worth balance. Methodology utilized was waterfall with team size of six people.
• Flamingo Room Renovation Update within Lodging Management System (LMS)
• Managed the project to update room names within LMS in conjunction with a room renovation occurring at the Las Vegas Flamingo hotel.
• Required partnering with corporate IT to outline a process for the handoff to partners at property.
• Partnered with corporate IT, revenue management, property IT and hotel operations to perform needed inventory updates to the appropriate systems for proper yielding.
• Technological gap with the HDTVs for replacement was discovered and closed preventing unnecessary downtime to room inventory that would have resulted in lost revenue to the company

IT Systems & Business Analyst

Confidential, Las Vegas, NV

Responsibilities:

• Defined application designs by conferring with clients; evaluating procedures and processes.
• Documented requirements and solution by preparing and evaluating alternative workflow solutions.
• Validated results against business requirements.
• Provided reference through writing technical and training documentation.