Franchise Owner / Operations Manager Resume

SUMMARY

Entrepreneurial experience with expertise in IT resource management, financial reporting and marketing
Highly motivated & resulted oriented; proven experience of IT delivery in the technology consulting space
Experience of Direct Supervision and Management with ability to manage conflict, build consensus, facilitate problem solving and collaboration among cross - functional teams

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Franchise Owner / Operations Manager

Confidential

Responsibilities:

Managed operations of the business covering tasks such as recruitment, training, merchandising, marketing, promotional planning and sales
Ensured compliance with all company standards, handling and planning cash flow, financial management, logistics and inventory management

Founding President / CEO

Confidential

Responsibilities:

Human Resource: Recruited Onshore & Offshore employees, Processed Payroll, Conducted Trainings
Marketing & Sales: Managed Client Relationships, Closed Deals, Ran Promotion Campaigns
Finance: Managed Invoicing, Tax planning & filing, Banking; Created Financial Statements & Reports
Management / Operations: Managed Logistics, Infrastructure Setup and related firm & project activities
Legal: Ensured Regulatory Compliance; Managed Legal Contracts, Visa-Requirements
Demonstrated outstanding project management skills ensuring on-time delivery of projects
Liaised with clients, vendors and cross-functional teams to communicate project plans, manage escalations and resolve issues throughout the project life-cycle from sales to deployment
Acquired and handled key accounts such as Abbot Labs and Eaton Corporation

Marketing Manager (IT)

Confidential

Responsibilities:

Developed Business for Ramco's Systems Professional services division in North America, especially USA
Identified and appointed several channels for sales and marketing for Ramco’s products such as ERP
Generated sales over $5 million in a short span of under a year through Ramco’s consulting offerings