Project Manager / Business Analyst Resume

SUMMARY

IT Consultant with 12+ years of extensive cross - functional experience. Expertise gained in end-to-end product life cycle of CMS, e-Commerce, Web Portals and Mobile Apps (iOS). Proficient in handling people, building healthy & long-lasting business relations.
Hands on Experience in Authoring web pages in AEM. Rich experience of working in both Agile & Waterfall models across cultures.
An effective communicator with excellent relationship building & interpersonal skills with an ever-surging hope to improve lives of people.

TECHNICAL SKILLS

CMS Tool: Adobe Experience Manager (AEM) and MS SharePoint

Project Management Tool: JIRA, IBM RTC & MS Project

Productivity Tool: Microsoft Office Suite and Balsamiq

Service Management: Remedy & Service Now

Database: SQL (basic querying)

UML Tool: MS Visio

Web Analytics Tool: Adobe Analytics & Google Analytics

PROFESSIONAL EXPERIENCE

Project Manager / Business Analyst

Confidential

Responsibilities:

Work with key business / technology stakeholders to define product strategy as pseudo product owner
Develop product roadmaps that align with business goals and the organization’s project portfolio
Drive projects since inception handling multiple technologies across Geo
Periodically present project health reports to Strategic Leadership team
Drive Agile Scrum ceremonies to enable effective & efficient software development
Drive discovery of current state and future needs of the client’s assets, integrations, taxonomy, information architecture, user groups, workflows and permissions, content loading or migration plans.
Advocate interest of page authors, by recommending best practices that will deliver a great product and painless authoring experience.
Work with CMS Architect to break UX designs down into templates and individual components (editable or not) and shape them into requirements documentation
Review test plans, test cases and test reports to provide insight into the quality of in-development products and measure effectiveness of current test strategies
Measure As-Is sites using Web Analytics to determine its effectiveness and propose a new site taxonomy based on observed web KPIs
Drive continuous process improvement efforts with business stakeholders to optimize processes

Sr. Business Development Executive

Confidential

Responsibilities:

Responsible for sales enablement through complete sales lifecycle from Prospect till Logo
Support client presentations and business development/sales efforts with strategic thinking,
Research and analysis of prospects - from their market standings, financial health, tech landscape, partnering history and stakeholder identification
Manage business critical contents to be used by sales folks across the globe
Onboard, Train & Lead a 3-member team in Business Development across complete Sales Life cycle